Smogmasters

I had a great experience at this place. I came for a smog check. The owner was nice, professional, quick and had a great personality (very friendly, told a joke or two, smiled… He even happen to find my lost earring In between the car seat!) I left here satisfied with my purchase and with a positive spirit! I would definitely recommend to others! This guy I really cool.

AVOID THIS PLACE LIKE THE PLAGUE.
The old guy is extremely rude and maybe even racist.
I walked up to an old man. Who was watching some you tube. He saw me coming but still didn’t budge from
His seat. And all high and mighty.
Had come to lunch next door and figured i should get my filter changed.
He first told me a price, so figured thats fair– ill move my car around and bring it into his shop. Then he started accusing me of cheating and be extremely rude and vile. even told me to get our of his shop.
There are plenty of people out there who are more worthy of the business. This is DEFINITELY not one of them.
Someone should tell him in the day of the internet– if you are rude to a potential customer– it sticks to you and will hurt you– i guess he didn’t get the memo.

Brought my car to Dale because the check engine light came on. Dale diagnosed and fixed the problem. His pricing is very reasonable and he does not fix or replace parts that do not need to be replaced. I asked him about replacing the front brakes because they had been squealing a bit, he said he would check it out. He checked and told me that the brakes were just fine and that the took care of the squealing (no charge). He is also certified and he knows his stuff. I would recommend Dale to anyone, he is a good honest mechanic!!!

Do NOT entrust this shop as they lack professionalism and quality customer service!
I’m assuming I spoke to the owner, as I couldn’t understand his grumpy mumblings over the phone. I am appalled that I was refused service here.
Upon explaining that I was referred by my normal shop (who doesn’t make automotive electric repairs), that I was looking for a quality auto electric technician who could make a quick and easy installation of a part (which I already purchased because I normally do my own car repairs), and wanted to get an estimate on labor costs for this quick installation, I was sharply told that he «didn’t have time to go over my diagnostic for an hour» when he «could be working on other customers’ cars that he was already late on.»
Oh, I’m sorry, I guess you don’t want new clients’ business; is that right? And I’m sorry you felt the need to «spend an hour on my diagnostic» when I didn’t even ask you to do that. And, I’m truly sorry you would speak to a potential new client in such a condescending way so as not to procure new clientele or any additional profit.
I suppose I will «go somewhere else that I trust and who has the time of day for my questions.» I certainly will go to a shop who actually gives a damn about potential new clients and exhibits a clear understanding of what it is to be a decent human being. You, sir, are clearly lacking. Best of luck with your «business.»

Dale works fast.

Dale Littlejohn is like the other reviewers say, truly a veteran mechanic. He made me feel much like I did talking with my brother who was, for years a master mechanic. Dale seems to love anything mechanical. Dale did a brake job on the front disk brakes of my 2001 Accord, and the price was very good. Dale was willing to talk me through what is done in the job. We both noted when Dale ran into a bolt that was not right. It was replaced. I have decided that the timing belt for the Accord is going to be replaced here at Dale’s shop. I became aware of Dale’s shop when the bus mechanic at my son’s school recommended Dale.

The gears on my 1964 Plymouth Valiant (V8, manual) got stuck. It’s happened before, but I’m a long ways away from my mechanic. My friends at Theodore Payne suggested Dale and I got my Auto Club tow to his place. He fixed it, made me laugh and sent me on way.
When my mechanic isn’t available, I now know where I can find a good mechanic.

I love this place. Seriously love it. The mechanics here are honest and fast. I was recommended to them by my neighbor who has lived in my neighborhood since the 1960’s and I’ve been grateful. Since then my husband and I and 2 friends have gone there and we’ve all had great experiences. Dale helped us out and saved us money. How many times can you say that about a mechanic? Most the time when I leave a shop I have to wonder if I’ve been taken.
I’ve even started taking my beloved 1972 BMW down there and stopped seeing my older BMW specialist after having a bad experience with him. The specialist didn’t replace some hoses I asked him about and instead convinced me a I needed a new radiator. Guess what… a blown head gasket soon followed. The hoses were indeed leaking like I thought they were. SO I had Dale tackle the head gasket replacement and all the other small things that have been coming up since then. Dale has had no problems ordering and getting me parts. Something I was really worried about with my older car. AND What I love about them too is that they are real mechanics not technicians you find in a lot of service stations these days.
Recently my friends truck was having alternator problems and his battery kept dying. I sent him to see Dale after giving him a jump. Dale adjusted a few bolts to reposition the alternator and fixed the problem in less then 10 min for NO CHARGE. All I have to say is wow! He could have easily sold my friend unneeded service and parts. The least I can do now is tell the world about Dale and his shop. I’m a loyal fan and I’ll continue to take all my cars to Dale as long as he will work on them.
So all of you out there in Sun Valley, Burbank, NoHo and beyond, send your business to Smogmasters, Its worth the drive.