Big Valley Auto Sales

I have been in search of a SUV for the family for many months, so I did my homework on
where to go and what to ask for. Most dealers I went to had issues with my restructured
finances (BK) and were turning me down, although I had a good down payment.
Well at Big Valley Auto Sales, I drove various cars and found that they were good price.
The sales staff and the finance manager were extremely helpful in the structuring of my loan and I was able to purchase a fully loaded EDGE with a great look and to make this even better,
my kids were totally excited about the New CAR. «Daddy WE Love It». Thank you Miguel, Carlyn for the attentiveness and there great work ethic. I appreciate there quick handling of my car deal. If you have any credit issues I think this is the place that you can truly get the car you want.

Bought a bmw AS IS don’t ever do that!!! started having problems 3 weeks later the car was smoking and making a loud banging noise when I accelerated. I took it to the bmw dealer and the car has a list of broken things costing over 14,000 in repairs! I took the car back to dealer and they said sorry it was sold AS IS! Now I’m screwed and just loss thousands of dollars. My husband works for the fire dept helps people gives back to the community the owner lives in and this is what we get. Hope the owners house never needs the fire dept! PLEASE STAY AWAY

I have troubled credit, Yes I admit it. Humberto at big valley auto got me approved for a car loan. He get me approved by Wells Fargo, not a no name lender… I got a Lexus, this place is wonderful. Every body works hard to help You out there. This is a great car dealer. I went to one of the major car dealers and got treated like trash and walked out. Then I came to Big Valley Auto Sales and got treated with respect. I would 100% recommend them, if you need a car. I will return in the future when I need another car. Humberto Martinez is a wonderful sales man.
Thank You
Hal Goldstein!

I brought my friend here because she was looking to buy a used car. I always drive by this place to go to the freeway, and they always look like they have a nice stock. I’ve even thought about coming here myself if I were ever in need of a car. After what happened here on Monday though, they can forget about that for sure. We came in, and after a few mins of looking around, we were approached by a man named Humberto. He was nice, and friendly, and showed us a few cars before my friend saw a Toyota Rav4 that was around the size and price she wanted. She and Humberto took the car for a test drive (I stayed behind). When they returned, she was looking sort of put off.
I asked her what was up, and she said during the drive, the car was making a strange noise in the rear. She said he stated that it was the LENGTH of the car that was making the noise. What? I’ve never heard of such nonsense in all my life. I asked if he wouldn’t mind taking it for a second run, this time I would join and listen. We did, and it sounded terrible. «Whats making that noise?» «Um, its the length of the car… its so short, that it catches a lot of wind.» Ok… I’ve been driving SUV’s for years. A new Rav4 isn’t going to make a noise based on the size. Gimme a break. She still liked the car though, even with its scratches, dings, and weird noise. When we got back to the dealership. I couldn’t get out. That’s when we realized that the electrical door locks were trashed. «Um. we will fix it, if you’re gonna buy the car.» She was still fairly interested, though it was waning pretty quickly because of Humberto’s flirting and sweet talk. Why do auto salesman try to play female buyers like a fool? Its such a turn off!
No one is sweetie, or baby, or honey. This is a business transaction. They wanted $ 7,900. She offered them $ 7,000 with $ 5,500 down. They said no. ARE YOU KIDDING ME!!! They REALLY REALLY wanted her to finance, and were really being pushy. She said she would think about it and return the next day. Return she did, with our mechanic Jack Mehon (see my review for Sal’s automotive). He listened to the car, and found the bearings were bad in the rear, and after a closer look, discovered the tires were no good.
All that on top of the locks/​electrical work would be about a $ 2,000 repair. Needless to say, she didn’t buy it. If Humberto wasn’t a liar, she might have bought it anyway, but they acted like they were doing her a favor by fixing the locks… and who would lose a $ 7,000 sale for $ 900 on a car that needs about $ 2,000 in repairs and maintenance? Someone who thinks women buyers are soft fools, that’s who. Forget this dealership. They are liars who sell lemons.

Got my first car here :) like new !!
Easy financing
Everything went smoothly
The hours said 7:30 closed but he stayed until 8 to wait for me! :)
Humberto was very nice and made us feel like home I highly recommend him.
I love my new car!

Referred from a friend and going to refer to friends.
Humberto service was excellent, as a salesperson you look for someone who isn’t going to haggle you to ‘buy right now”, I email big valley to schedule a test drive received a respond right away. That, at first made me worried but after meeting with Humberto and Carolyn, and explaining my situation my expectations they not only worked with me on the spot, but Carolyn and Humberto did not pressure me into a purchase. I appreciate that it gave me some time to think and look around, i came in 2 days later luckily the car was still there and they finance me with the rate that i ask for.
BTW. first review not about food. I would strongly recommend this place, not a roscoe off the 405 dealer, but just like your favorite family hole in the wall restaurant this should be considered that in a car sales world.

Car shopping can be adrag or it can be FUN! Just wanted to give a shout out to Big Valley Auto Sales… Have been looking for a used car for my daughter and a friend suggested Big Valley Auto. Although we ended up not getting a car that day… We «WILL» be back!!! ~ Good selection, decent pricing and friendly service. YES! We will be back!

i bought a car from these son of a bitches, they forgot to mention they sold me a salvaged vehicle. I got three tickets cause i couldn’t register it after they told me they were gonna help me since they sold it to me with expired tags to begin with. The worse thing is i dealt with the owner who i believe her name is Carol who failed to tell me the car was salvaged. so after i purchased a new car elsewhere i drove the one i bought there and i parked it behind the building and i walked out. A month later or so i got a letter that they were taking me to small claims court for the remaining balance, of course they themselves didn’t show up. witht the three tickets i got with this vehicle that sold to me by them i ended up paying just over $ 1,000 dollars in fees