Zimbrick Chevrolet

Thank you for continued amazing service Zimbrick! Sean & Joe were amazing for my Mom on Saturday & Joe & Brent were amazing for me in September. we are happy proud owners of brand new Malibu’s & will never go anywhere else!

Purchased a 2015 Chevy Equinox from Chuck Ebbs through the Costco Auto Purchase program. I was really, really pleased with Chuck’s approach. We sat and talked: He LISTENED. I had looked at the features of a 1LT vs. a 2LT. I knew I didn’t need an LTZ. But based on what I saw, I thought I had to have a 2LT. What I had focused on was the standard features, not what options could also be available. Chuck pointed out that the features I really wanted were available on 1LTs as well. He did not oversell me — and I REALLY appreciate that. He also discussed some pros and cons. I would really recommend him /​the Zimbrick Sun Prairie dealership. (and on another note, he also explained WHY certain colors required the upcharge. I had just thought it was a «premium penalty» of sorts.)Yes — I would really recommend Chuck.

Don’t trust this dealer!
My husband took his Chevy Silverado to Zimbrick Chevrolet in Sun Prairie last week to have a check engine light looked at. They inspected the truck and presented him with a $ 1700 estimate. One item needing immediate attention, according to the mechanic, was the front brakes. Apparently, the pads had «no life left in them» and the rotors were «shot.» Due to the long list and the expense, he elected to think on it and do what work he could himself. He had replaced the brakes on our cars many times, so bought what he needed and got to work taking everything apart to replace the brakes. Imagine his surprise to discover existing pads with less than 50% wear and rotaries as smooth as glass. He put everything back together and returned the new brakes to the store. Needless to say, we won’t be going back to Zimbrick Chevrolet. We’re angry and disappointed to be nearly cheated by this unscrupulous dealer.
Lesson learned: take your vehicle to a mechanic you trust (preferably one who cares about having a life-​long customer), get a second opinion, or do the work yourself whenever possible.

Michael Crapser is very knowledgeable and helpful! Go see him, he hooked it up when I was trading in my Jeep and getting my new Silverado. Service department has done good work for me too (been over a year now that I’ve owned the truck). Recommendations all around!

Stopped in on a Saturday morning to have the charger for my Volt looked at. The whole service operation felt like they couldn’t be bothered. Receptionist was busy reading a tabloid and did not bother calling anyone. «Someone will show up eventually». The service manager in charge wouldn’t want anything to do with a Volt that day (not even plug in the charger) because his service tech was out and gave me a condescending talk about the risk of dying while working on a Volt. I could not believe being in a Zimbrick dealership. I usually recommend Zimbrick dealers without reservation. Not this one. I ended up at Bergstrom on the west side and the problem was taking care of in 10 minutes.

Had here oil change today. Quick and convenient. Free WiFi and coffee (mocha, expresso, hot chocolate). Nice waiting room with TV. Durand Larsen take care of customers with professionalism.

I purchased a 2014 Chevy Cruze. The salesman Brian Cern was very friendly and knowledgable. I knew which car I was looking for and was pre-​approved for the loan so I did not need help in this area. The Finance Manager explained all of my options in detail and gave me time to make decisions. They both were very professional and courteous. I had a great experience with Zimbrick Chevrolet and will purchase another car from them in the furture.

Limited selection and condescending, immature salesperson.

I love working with Zimbrick! Love my new Equinox! Awesome team over at Sun Prairie… everyone was incredibly helpful! Thanks so much!