All the staff were knowledgeable and caring. I wanted the 2015 Liquid Graphite FZ-07, but they were unable to find one. I liked the Competition White one too, so I had them find me one of those instead and went home while I waited for it to come in(less than a week). When I went in to go order a new helmet, they told me they found a Liquid Graphite and both will be there for me to choose from. Needless to say, I got the Liquid Graphite. It was an easy transaction, the bike was oiled and gassed up. Took maybe an hour for the whole process. I\ll definitely be back to buy my next bike.