Kersey Mobility

Great people and great prices. I feel that the staff at Kersey Mobility go the extra mile to make sure the customer is satisfied. I would highly recommend my friends and family to go here for any of their mobility needs.

They said it would take 2 hrs to install our EZ lock system. When we got there they said 5 – 6! They showed us menus of restaurants in the area and said if we called it in they’d pick up. My mother did and told the front desk the restaurant said it’d be ready in 15mins. 25 mins later we asked if it was on the way, and they said, «Oh, we thought they deliver!» Um, it’s your lunch system, don’t you know? There are only 4 restaurants. So my mother’s meal was cold when it got there.
But the worst part was: THEY STOLE OUR LICENSE PLATE HOLDER! I know it was them because they replaced it with a «Kersey Mobility» holder. They never asked if they could advertise on our car, and never asked we were attached to our own dealer’s holder (we were). So, they delayed us more to be control freaks.
We went a time before and were going to buy a car and driving system, until we learned that their estimate was $ 50,000 off! And not in the good way. So they’ve now blown their second chance.

VA sent us here for my husbands power scooter lift. They knew the scooter exceeded the lifts weight by 38 lbs., but went ahead and installed it anyways! Lets not forget, they had our car from 9 – 4, all day. We had it weighed as well afterwards as they were trying to change the weight with the VA. Now in order to quickly fix the problem the VA has to switch out our scooter, which will take a month, and in the meantime we have to use his wheelchair. Anything for a quick buck, such disappointment to considering this is suppose to be a family business.