Sunoco-Arch

I have never been more excited about writing a well deserved review. Walter at this location is a rock star. He was incredibly accommodating staying after hours so I could rent a U-​Haul van early. Very friendly as well.

Excellent service from Walter at Arch Sunoco! I recently had the displeasure of renting a truck from U-​Haul directly, and while U-​Haul promised a truck would be waiting in Garwood for me, instead it was at the Arch Sunoco in Summit for pick-​up, which was very inconvenient for us. Walter, who is a small business owner and apparently the middleman for U-​Haul, offered to pick my husband up from Cranford and drive him to Summit to pick up the U-​Haul truck because he felt bad that U-​Haul had done that to us! That was extremely generous of Walter, but with him being a small business owner, and being that it was NOT his fault, it was U-Haul’s fault (a huge multi-​million dollar business), I just could not let Walter go out of his way and take up his time and money, so we instead made other arrangements to pick up the truck. Walter then gave us two extra nights for the use of the truck which really helped us out a lot. If you have a chance to use Arch Sunoco, please do! It is these types of small business owners that really care about their customers and they do the right thing, so please support nice owners like this!
Thanks again Walter!

If I could post 3.5 stars I would. I rented a U-​Haul from this locatoin for moving day. My only downside is that if you use a GPS to get here… good luck. I pass by this station and know the area very well. Against my better judgement and because I didnt know the name of the actual station I chose to rely on technology. Because of this small snafoo, I was late for pick up by at least 20 minutes. Quite to my surprise, the attendant was quite pleasant and did not give me any issues for being late. I purchased some extra packing supplies from him and went on my way with the rental. Everything from check out to billing and return went very smoothly, if I was in the area and needed a rental again I would absolutely come back here.

Sunoco station on 124. Extremely narrow if you are in a SUV but the guy who pumps the gas is friendly. Turning out of here can be a bear.