I called looking for a screen and was pleased to find they had what I was looking for, with the right price. After confirming their closing time, I told them I would be there to purchase it before they closed. I arrived 45 min before they closed and was told to wait while he waited on the 2 people that arrived before me. He finally asked what I wanted and when I told him I was the one that called, he plainly informed me that he just sold mine to the woman he was currently writing up. He managed to anger one customer(me) and make the other feel very uncomfortable. Did I mention I drove 30 min out of my way, lugging my 11 week old in his car seat? These kind of small business owners are what drive me to Amazon and other big stores!