Enterprise Rent-A-Car

I usually go back to the New York area at least once –twice a year for a long period of time…3 to 4 weeks, I rent from Enterprise because it is convenient for me, and I have been doing this for the last five years! However, there seems to be a policy that if you rent a car for more than 30 days that it has to be inspected by the rental agency… and you can NOT go to any other Enterprise location. Since I was traveling between 2 states for 5 weeks, this put a crimp in my plans… I asked several times for a Supervisor to be contacted, and the agency rep said it’s a national policy. I can understand the car has to be checked… but why does it have to return to the original location??? I was under the impression that Enterprise was a national company, so what’s the problem??? Otherwise the car was clean, staff was personable, and helpful. I also have Enterprise Plus… which isn’t much of a benefit.

The staff here is amazing! They go out of their way to help you, are super friendly and truly take care of the customer.

These guys are more than accommodating. The customer service and the attitudes are awesome. I lost something in the car and they made sure to call me and let me know they had it. They also picked up the car from the mechanic shop on short notice because I was in a hurry. Definitely going to use them again!

These guys are awesome! They are always accommodating and willing to give you a ride. Very efficient; in and out both in receiving and returning the cars. No hard sell on the insurance.
We rent often, and their service is so good we now rent Enterprise on vacations and for my business. Keep it up!

I use Enterprise when I need a car locally and they do their job with perfection, courtesy and everything works.

Great people and good service. They provided direction to my destination with handy shortcuts and recommendations

This has to be the nicest car rental place in all the land. Since moving to Summit I’ve used them quite a few times, and every time I’ve had fantastic service. The cars are well maintained, and the staff is friendly and professional. Always a pleasure to deal with these folks – I can’t say that I’ve ever been so effusive about a car rental company.