Adams Limo

Completely terrible service. I will never use this service again. Had a 9pm reservation for an airport pickup. Called them at 8:45 when the plane landed. I was at the pick up point waiting at 9pm. The car did not arrive until 9:35pm and the dispatcher would not even admit they were late. If he had just admitted the pickup was late and apologized, I probably would not have felt compelled to go right on to Unilocal and leave this review. Absolutely terrible service all the way around. Do not use this service.

Do not use this service. What a nightmarish experience. RIPOFF!!! Read the other reviews and take heed the only good review was probably written by them. I wish I could give them zero stars or negative a hundred stars

We had a fantastic experience using Adam’s Limo to get from our apartment to Newark Airport. They were patient over the phone while I dug for information when we called the schedule. Our driver, Bahce, arrived early, was fun, and even stopped to get us coffee along the way. I would use them again and recommend them to other travellers who want an easy and affordable alternative to long term parking lots.

Called to get a quote for a wedding I am planning and was treated very rudely. If this is any indication of their standard of service, i say steer clear.

Kept me waiting in the airport.
horrible customer service
At least the driver was nice

Wish I had checked Unilocal before booking a trip with Adams Limo. Airline cancelled my flight 20 minutes before my scheduled pickup time. I let them know immediately and said I would call back to schedule once I knew my new flight info… when I called back they took my reservation and then told me (only when I asked of course) that they had charged me for the first pickup up (+20% gratuity) and would be charging me for the full ride again a couple hours later. Clearly did not use them and will never again. I understand a convenience charge but $ 65 is ridiculous. There are too many other local car services to deal with a business with this policy.

First of all, they quote a rate that does not include TAX and GRATUITY. So, you need to calculate at least 30% on top of the quote they give you. Also, when picking up from the airport they do not meet you inside like most companies. Not very impressed with this company and will seek out another in the future.

IF YOU ARE A FEMALE TRAVELING ALONE OR TRAVELING WITH A CHILD DO NOT USE THIS SERVICE!!!
I should have read some reviews before booking this car service… I have lived in NYC for 10 years and taken many different services (Dial 7’s, Dial 6, Carmel, etc.) I recently moved to NJ and thought I would try out some local car services instead.
I have never written a Unilocal review yet — but I joined just to share my experience with others.
First of all, I was traveling alone with my 18 month old and called Adam’s Limo ahead to make sure they would have a carseat installed for our trip to the airport. I was going to be short on time, so I wanted to be sure I picked a car service that would have a carseat in the car ready to go. «No problem», I was told.
When the car arrived at my home, the carseat was not installed anywhere near correctly and was literally flopping around in the backseat. I nicely told the driver that the seat was not installed and he proceeded to yell at me that he always has problems with Mothers complaining and in his country (Turkey) they don’t use carseats and he doesn’t know how to put them in. I explained that I wasn’t complaining — I just want to make sure my son is safe while we are driving on I-​78 to the airport. I proceeded to read the installation instructions on the carseat and corectly installed it myself. At this point, I was nervous about missing my flight, so I had no option but to go with this guy and his attitude.
When we got to the airport, I asked for the charge for the carseat installation (I was told it would be all set to go when I booked the car) to be waived since it was not installed and I had to do it myself (which took 15 – 20 mins). Well… this is when the driver COMPLETELY FLIPPED OUT and started cursing and screaming at me telling me that he’s the driver and the manager is the one who takes care of that. So, I asked to speak with his manager. He called the manager, started SCREAMING in the phone in Turkish, and then put me on the phone with the manager. I couldn’t even get two words out before the manager literally started cursing me out, screaming on the top of his lungs on the phone. I was so beside myself. I have never been spoken to like that by anyone, and I was in pure shock.
At this point, the driver told me that I had to pay cash for the whole ride because I was using an American Express and they were afraid I was going to dispute the charge. His exact quote was, «If you don’t pay cash right now, we are going to have a problem.» His teeth were clenched and he was staring me straight in the eye.
I immediately felt instantly uneasy, and scared — since I am a tiny girl and I’m traveling alone with my toddler and I was now being threatened. I explained calmly to the driver that I didn’t have any cash and I had to use my card. At the same time, I opened the car door and called to the skycap to help me b/​c I was so frightened of the driver.
At that point, the driver took the carseat charge off of my bill and ran my American Express.
As soon as I got into the airport I burst into tears and was shaking from the whole ordeal. It was so awful…
Please do not give this company your money. They are awful.
** Since writing this review I have found other reviews from other mothers with eerily similar stories. This was not a one time occurence. **