Goldberry’s Florist & Gifts

Received flowers from my family for a birthday. They were 4 days late, half dead and looked as if a child had put this small arrangement together. Will never use this florist again.

We picked up a cemetery arrangement from this location. While a lot of florists no longer have premade cemetery arrangements, they did. It was great not to have to order and reschedule our day. Yes, we are often last minute. The arrangement was spring colors which is what we were looking for.

My daughter and I ordered a boutonnière and corsage for prom from this shop. My daughter picked them up and then as we were driving home she said «these really look bad, they look dead». I looked at them and agreed. The edges of the petals were brown as were MANY of the petals. We went back to the shop and the clerk, Jennifer, got argumentative with me. She said they looked fine to her, I asked her to step into the light because she was standing at the very dim checkout desk. I said I don’t like the brown petals, she said they were supposed to be that way because they were peach colored roses. There is a HUGE difference between peach and brown/​dead. She continued to argue about the dead edges being «the nature of nature» and said they were out of that color flower. I asked if there was anything to be done to make them look better and she said «Well, anybody can pick off dead petals». Apparently, if you spend almost $ 50 on a corsage and boutonnière at this shop, you will have to do the work to make it look nice. Feeling my frustration with this condescending clerk, my husband tried to explain what was wrong as well but she continued with the same attitude. She offered to replace the peach wilted corsage and boutonnière with white ones, which my daughter declined because she had her heart set on the peach. Then the clerk said she needed to take a photo of the items to show her boss why we were displeased. This was done AFTER she had pulled off most if the dead petals and threw them in the trash. Very bad customer service and an expensive product that includes dead flowers will ensure I never give this shop any more of my business.