Social Security Administration Office

Everything you’ve heard about the security guard is true. Funny, courteous, helpful. Somebody give this guy an appreciation, or a raise!!! I spoke on the phone with Lonnie (sorry if your name is misspelled!!) and she was amazingly helpful and nice!!! Never been to a government office where they are NOT bitter peeps!!. Nice to see a change and have faith in government offices restored! Ok wait, I went to the DMV months ago and they were nice too, gotta give them props too!

Hands down the easiest thing I’ve done since getting married just recently.
I work in vallejo and had the option of going to their location but from references heard it was AWEFUL and the people working there are flat out RUDE! I did some research and found that a social security office is in Suisun and right by my house! Literally right downtown! The location kind of sucks, a bit difficult to find, but now that I know where it is it’s super easy. Basically shares the building with cast iron. Walk right out back of Cast Iron and boom on your right! I came in just now, on a Friday afternoon, expecting it to be the devil aka DMV wait times. Boy was I wrong!
The service is great from the moment you walk in. A super friendly security guard checked my purse, congratulated me on being newly married and directed me to a machine to answer a few questions. Got my ticket at 1:37pm and was out of there by 2:00pm. No joke, the nicest people I’ve come across in a while! Not sure why others have had a bad experience with customer service. Cause these people were great! Ps, a woman with 3 kids and a new baby was on her way out and the security guard stopped them to offer them Despicable Me stickers! How cute is that! Suisun Social Security you rock. Vallejo needs to learn a thing or two from this office!

Office was clean and organized. Police officer that was greating peopl was nice, funny and helpful. There are 6 windows i think but there was only 4 people working which was a little disapoing… never go on a Monday or Friday i was told… good luck! Haha

This place needs some improvements.
The entrance is somewhat difficult to find, but this is okay.
The office space is not spacious enough to accommodate the growing number of customers. This is still okay.
It took me about a year to get my benefit eligibility resolved. Next time I will have to go to Social Security Office, I will try some other location.
Lately I took my wife and she had a 08:55 appointment. But even before it was opened, there was a long line of wich tail went one floor down, making new arrivals exiting an elevator to walk down the stairs to join the slow line. Of course security checks are a drag but it could have further improved.