Pro-Optix Eye Care

As always 5+ rating for service care with patients. Both Doctors Dr Sana n Dr Sarah are awesome human beings. They make tou feel so comfortable and relax with their personality. Also front desk staff prettt knowledgeable friendly. Keep up good work.
By the way they opened New location near Galleria close to san felipe

The Malik sisters are amazing! Before coming to Pro Optix I would always go to eye masters in the mall, but their selection was always generic and the service was always rushed. But at Pro Optix, they take their time with you, and their selection is massive especially with the addition of their new store. I haven’t been to any other eye place after meeting them; that was 3 years ago, and I don’t plan on leaving their care either. They have everything I need. You’re going to love your new doctors at Pro Optix!

Even though I am an «inner-​looper» I will drive anywhere in Houston to get great healthcare. That being said I found a new eye doctor in the form of Dr. Sana Malik! From the great office environment to friendly and helpful receptionists to the expertise of Dr. Malik and her sister, Pro Optix Eye Care has everything! Not only did they have an enormous collection of frames to choose from but are up to date on the latest trends! I ended up purchasing two pair because I could not decide! The last time I went to a TSO office I spent over $ 500 for my eye exam and one pair of glasses and was not happy. This was probably why I waited so long to go to my next eye appointment (please do not do what I did) because I couldn’t afford it! Affordable, great customer service and variety to choose from is what you will get at Pro Optix and for us «Inner Loopers» they are opening a second location off San Felipe next to the new HEB!!!

My husband and I are always so pleased with Pro-​Optix Eye Care. As travelers, we always appreciate Pro-​Optix catering to our busy schedules and fitting us in for appointments when it is most convenient for us. The staff is friendly and always provide great feedback on glasses that best suits us. The doctors are always thorough with explaining all the details during the check-​up or consultation. We have always felt that they truly care about us and will always come back to Pro-​Optix for our eye needs!

Great staff and great doctors! Waiting period was relatively short. I am definitely going to be a regular and will recommend this place to my friends and family!

I visited Pro-​Optix for the first time last week. I found the service to be exemplary. Every associate treated me professionally, I did not have to wait to see the doctor. My exam was thorough and all of my questions were answered.
I chose to go with contact lenses verses glasses and found out that since this was my first time with contacts that Pro-​Optix has «training classes» to ensure that I am comfortable. Great business and I will recommend to everyone!
Rod White

The doctor was thorough with her examination and the staff were really polite. I’ve been wanting a pair of Ray-​Bans for the longest time but felt they didn’t quite fit my face. However, the front desk took time to assist me with my selection, and I found one that suited me. I had special requests and time crunching circumstances, and everyone was really accommodating and went above and beyond to meet my needs.

I recently went to Pro-​Optix not only to take my mom for her eye exam, but as for mine as well. The staff was very nice. I didn’t wait too long to see Dr. Malik, I’ve been to many eye doctors and I can tell they have state of the art facility. After the exams the doctor did consult one to one w/​us, I was not rushed to buy frames right away, unlike many other eye places i’ve gone too, I came back couple days later picked out my frames, after receiving my frames, the fitting was perfect, and I was assured if anything goes wrong I can come back anytime to get the problem fixed. I also got an option if ever in future want to get lasik done to my eyes, I can come back for consultation. I am very pleased with the services provided, and will recommend them to my family and friends. Thank You.

Wish I had consulted Unilocal before booking my first appointment here. I agree with several others here that the exam felt rushed (I actually spent a longer time in the waiting area than I did in the exam room). All the staff here seemed so nonchalant about their jobs and were not very thorough at all when explaining anything. Ended up purchasing my contact lenses with them since I already dropped $ 75 for my exam & lens fitting and they were definitely overpriced. Won’t be back here again!

Here to get my contacts! Love this place! Super friendly docs and great staff! I usually get my glasses from here but this year I decided to get some contacts. The doc helped me pick the best lenses for me and showed me how to put them in and take them out since I’ve never worn them before. Love the service here!

I bought the group-​on despite some questionable reviews. I am very happy that I did. Very friendly staff and a good variety of higher end frames.

This place is a great eye care; I was referred last year by a co worker. Came back this year for one year check and the doctors were just as great the second time!

I have been coming to Pro-​optix eye care for the past 2 years. I get all my exams and my contacts here. Drs Sana and Sairah are great. They have helped and have given me many tips on how to get my vision better. They are my family’s primary eye care provider. I recommend them to everyone!

The doctor seems friendly but they force to buy their expensive glasses.
when I said, it’s ok. I got a good cyber Monday deal, she said — cheap patient are not welcome here … How rude she is. And yeah, I already paid for what she ask for her service. so I’m not cheap. Just because of I’m not buying her glasses. She’s rude to me … NEVER GO AGAIN.

Do not purchase their groupon its a scam. You pay $ 50 for the groupon but they over overcharge you for the lenses (not included in the groupin) to make up the difference.
I purchased the groupon and still ended up paying $ 358.00 for the lenses. If I’d have been thinking clear I would have rather lost what I paid for the grouponnits and went somewhere reputable.

You wouldnt hear about this place if it wasn’t for groupon… now having said that… don’t go there… you pretty much pay the same as without a groupon somewhere else but here you get a small selection… a substitute doctor and you gotta wait 10 days for your glasses… groupon is getting an earful for this.

Purchased a Groupon deal for an eye exam, a free LASIK consultation, and $ 210 towards a complete pair of prescription glasses. I know a bunch of people complaining about how expensive everything was because it cost them like an extra $ 300-​$ 350 more BUT before buying a deal on any kind of websites or promotional anything, read what you’re actually paying for.
Yes, I ended up spending an extra $ 330 at my appointment and if you add the $ 69 I paid for the deal, I spent a total of $ 400. But considering polycarbonate lens are going at what? $ 170, that’s like 81% of your entire deal. So of course, you’ll have to pay more than what you want but be glad you’re not spending the amount you would have to without buying a deal, which could go up to almost $ 700.
But anyway, to move on… the service was decent. It was a Saturday morning and it took only an hour to complete my exam and find a pair of glasses. Dr. Malik was nice and she also told me that I can come in anytime for my LASIK consultation since I didn’t request for one the day of my appointment. (That was a bit stupid… you have to request for it even though they knew I was using my Groupon, but whatevs.) However nice the doctor and staff was, it really doesn’t make up for the poor selection of frames offered. Like, what? Your site claimed you had a huge selection with several brand names. Not a single Ray-​Ban in sight. Minus 1 star. That was disappointing, but I was lucky enough to find a pair of frames that fit my face and didn’t make me look like an idiot or too Asian. It took almost 2 weeks before my glasses were complete and when I went in to get them, they were sized perfectly. I haven’t had an issue since and its been over a month.
One thing that completely irked me more than the fact that their selection sucked was how the staff (I have no idea what to call them but that) just follows you around while you’re browsing for frames. Please back off and give me space because what you’re pulling for me is ugly af. Maybe some people enjoy the help and see it as a perk/​advantage, but I found it completely nauseating. Minus 1 star. Just sayin’.

I found out about this place through a deal on groupon. Now, before I buy a groupon I ALWAYS check reviews of the place beforehand. The glasses exam deal in Austin wasn’t great, so I figured I’d check the ones back home in Houston. I found this place, and they had rave reviews plus they were close to my house and it was an excellent deal.
Pro’s
–no problem with groupon deal, no hassle or anything
–she told me, it’s not glaucoma I had but my eyes were showing, «excessive contact use» basically if I didn’t change out my contacts like I’m supposed to do every 2 weeks, it could get to a point where I’m not allowed to wear contacts for life.
–they do carry brand names such as Chanel, Gucci and a few others, sadly none of them suited me.
–offers payment plans, half now, half later when you come to pick up the glasses
Con’s
— asked to come in an hour early yet I didn’t get seen until an hour or so after that, and if I had came in at my original time, it would have been only 15 minutes after.
— small selection of glasses compared to other franchises/​well-​known stores
–no lab attached to this place, if you want your glasses, I believe it would be done in about 7 days, not completely sure on this since I was going to pay the next friday. I can’t remember when she said my glasses would be ready but it definitely would not be that same day. The lab they use is also closed on weekends.
–when I paid in CASH, I asked for a RECEIPT and she said I wouldn’t get a receipt until I had made my final payment. You’re kidding right? I just paid $ 130 in cash and now I have no proof I paid?!?
–I came down about a few weeks to a month later, to pick up my glasses and pay in person, they didn’t have my glasses. I’m not sure if they ever had it or if it’d been returned to stock since I didn’t come back when I was supposed to, but either way they didn’t have it. The optometrist offered to personally take care of the bill to have my glasses shipped to me.
–The next week came, I believe it was supposed to be sent out on Monday, guess what Thursday rolls around and still nothing so I call the place. Guess what? My glasses aren’t there/​ready.
–Friday, I call the place again, still they have no idea what’s going on with my glasses, and yup, you guessed it still not there. The lady on the phone apologizes and says she’ll ask Dr Malik what’s going on and she’ll call me back the next day.
–Saturday, no missed call. I call back and guess what? The lab’s already closed and due to memorial day, they’re closed on Monday too. Now, I have to call back on Tuesday.
–Tuesday, I call back, guess what people? It turns out, the lab they use sent my glasses to the wrong location.
–Dr Malik told me she would PERSONALLY take care of the shipping costs yet she never ONCE called me to apologize and say, I’m sorry but your glasses aren’t here and are not ready yet. Instead, I have to call back this place every single day to find out what the hell is going on with my glasses.
I have never been so disappointed or angry with a business EVER. This business had at first exceeded my expectations and now, I’m truly disappointed and pissed that I just spent money «supporting» this business. I wouldn’t recommend this place to anyone.

I bought a deal on living social for $ 69 that guaranteed me a pair of glasses at value of $ 200 or less along with examination. I got the glasses but it was $ 69 plus $ 249 I had to pay in order to get the glasses. They said the $ 249 was to make my lenses thinner. I thought it was ridiculous and the deal was misleading.
The service was not so great and the optometrist* rushed thru the examination. I felt like they only wanted my money and then kick me out. I recommend everyone to be extra careful before agreeing to the price when they go here. I wish I had.

I went in for a routine checkup before being aware of the groupon deal. Luckily, the front desk girl was kind enough to inform me about it and consequently saved me money on my visit. The staff was pretty friendly overall and the optometrist was very sweet and knowledgable in her field. Overall, i walked out feeling relaxed, well informed and still had money in my pocket which is not something that usually happens after a medical visit. I would definitely recommend pro optix to anyone who is interested in a friendly and efficient optometrist.