Michaels

I saw some of the negative reviews on here and i have to say I have had nothing but great experiences here. In particular Id like to compliment Melissa in tbe framing department. Shes extremely helpful and by her work clearly talented. She really seems passionate about her work. She was very kind to us.

This place is terrible and rarely has anything useful. Also, along with all the other reviews on here about how the prices are always labeled wrong, I have to agree with them. I went with my friend to buy some paint, and when we got to the cash register to pay, the paint was more expensive than what it said on the labels back at the isle. After arguing with the rude employees and manager, we finally got the paint at the price that it was actually supposed to be sold at. After this horrible experience, I will possibly never come back here ever again.

Offers a wide selection of craft items and different holiday decorations. This location is kind of hidden cause it blends in with the shopping strip. There never seems to be enough associates working but they are always friendly. The store could stand a bit of updating so it wasn’t so dreary. Good sales.

I’ve been meaning to review this place for awhile…
This place is pretty bad. I would like to say all Michael’s are like this but the Katy store is great so it’s this location. It’s always messy and kind of dirty — the bathrooms are always gross.
While they might have what you need, it’s hard to find — things are frequently falling down on the bottom shelves or piled up. And there is never a soul around to find help. I’ve had employees tell me they don’t work in a certain section and point me to the front? They don’t even try to help.
Another issue I have frequently here are things are the wrong price. And forget about getting in and out quickly: there is never more than 1 register open — even on a Saturday morning. They might open one but it’s not promised. Around Christmas the line was a mile long and there were just 3 registers open.
I prefer to go to another location. I only go here if I can’t find something somewhere else.

The store is kinda messy.. they usually don’t have what I need. But it’s close to home. Most of the time there’s only 2 people at the register. So the lines are long. Shopping carts are dirty.
if I feel like driving I’ll go to the one in rosenberg.

I only give this place one star because I can’t give it «0». I knew from the moment I walked in the store I was in trouble. I was greeted by a surly looking teenager, hair hanging in his face who gave me a look like «oh no, not another customer».
The store was unkempt, baskets of inventory all over the place, shelves with expensive items that were NOT on sale lined up clearly before «sale» signs. (You had to look at old inventory numbers to figure this out).
When I went to check out I wanted to return some candy I bought (Banana Bites) that we’re hard and rancid. The surly boy told me I couldn’t return candy once it had been opened. I asked how I was supposed to know candy was rancid if I didn’t open it and asked to speak with manager.
He called her and she spoke so loudly all customers could hear over the phone «are you serious?».
Melissa (manager) trots out with a scowl on her face and says opened candy canNOT be returned because they couldn’t get their money back. I said that is not so, vendors would reimburse them. She said I’d have to take it up with vendors myself. Melissa not only didn’t know what she was talking about, she was rude.
Next day I go to Michaels on Westheimer (where I usually go) and a very nice young woman not only gave me my money but actually apologized for the inconvenience.
Just stay out of that store! If you are forced to go there watch your prices and DON’T BUY CANDY!

I seriously love this place. I could spend hours just looking at the stuff!
Michaels definitely has a great array of DIY project supplies. Walking around in the aisles definitely inspired me to bring out my Pinterest side :)
They have an entire section for scrapbooking supplies, flower arrangements, wedding stuff, homecoming mums, painting.etc.
Some price of some things are kind of steep, but overall it’s not bad at all. I definitely prefer this to Jo’Ann’s and Hobby Lobby when craft shopping.

So I’m really not sure why someone would come here. I came looking for a special type of paint that only hobby stores carry (and according to the product’s distributor, Michaels might carry), and it turns out they didn’t have it. The people were friendly enough, but most stuff you could get here you can get online for cheaper. Of course that goes for most hobby/​craft stores.

Oh Michael’s, how far you have fallen! I used to so enjoy coming here. Your selection of seasonal goods were great, a feast for the eyes! The prices were cheap, and the merchandise great. What on earth has happened? Now the goods are cheap and the prices, not so much. Don’t get me started on how messy this store is around busy holidays, heck most times these days. What really ticks me off is their limited sales. Half off spring floral! The sign says. I spend an hour, carefully crafting my selections to make that perfect spring bouquet. Running late to pick up my son at tennis, I race to the register. Only one line open and four people in line? All with full baskets? I think of leaving, but no! I’ve spent so much time getting what I want. I stick it out, and say a prayer. I finally get to the register. Let the ringing begin. Wait, what? No, that rose is half off. What do you mean it isn’t labeled spring? Another color rings up half off. I sigh and decide to let it go. Next stem, also full price. Then the next, and the next… well you get the picture. Gritting my teeth, I pay up. I mean I spent so much time picking things out. So what my bill was over a hundred dollars instead of fifty. I’ll just charge it, I think, feeling ticked. I get home, and look at the 13 flowers I purchased, and feel duped. I vow to shop around before I clip those tags. My quest begins. A week later, and trips to Tuesday Morning (a few stems here that were good and cheaper) and then, to my new queen of hobby shopping, Hobby Lobby Missouri City. I sighed with happiness after I saw that half off sign, but wait. I’d been fooled before. I asked the clerk making arrangements. Yes, she said, it was all on sale. EVERY SINGLE STEM NO MATTER WHAT SEASON THEY SUPPOSEDLY REPRESENTED! Even the twigs. While I know this sale isn’t forever, I have noticed that most everything goes on sale fairly quickly as they round robin their sales pretty well. I smiled and came home with a bounty of much more realistic blooms for half the price. Best of all, there were four cashiers waiting to ring me up quickly. Forget Michael’s and their limited sales and even more limited coupons. Go to Hobby Lobby!

There is no option for zero stars. I was at the Houston (Sugarland) Hwy 6 location on Sept 1 and the cashier, a middle-​aged African American woman named Deborah was EXTREMELY rude. I would use a different word if it was appropriate. Her tone of voice and snideness in answering my questions almost helped me decide to walk away, not purchase & go to Hobby Lobby instead. I was with a friend from another country who commented as we walked out, «That is very bad customer service.» The manager was standing right there, too, and said NOTHING. Btw, Deborah was also pretty rude to the manager. Maybe the manager doesn’t have enough moxie to deal with Deborah’s attitude. I will never ever shop at that location again. Never. The product selection, condition of store and everything else was just fine. But if the employees are jerks, why bother. There are other places to buy things.

I love this store. I would definitely set a good hour or two aside to thoroughly browse everything and let your imagination run wild. The store is well organized and clean. Sure, the employees could muster a smile a bit more often, but they seem to at least try to do a good job, which I appreciate b/​c retail is a hard industry. They even try to welcome everyone that comes in the store. It’s a nice touch.
I think the highlight of the store is the Martha Stewart stuff in the front. It is really cool, but pricey.
Just like any store, some things are a steal and some things are priced way too high — i.e. plain cardstock (way cheaper at WalMart). This is a place to check out in addition to Hobby Lobby and JoAnns.

I have been coming here forever to do projects like create homecoming mums for my brother, scrapbooking supplies, jewelry making, painting, etc They don’t always have everything you may want in stock, but the quality is generally there. It is also much easier to run in and out of here than Hobby Lobby.

I have to go to Michaels on occasion, but wish I did not.
The sales staff at the registers is Always Rude to Everyone!!! We often pick things that are on sale, and when we go to the register, they ring up the full price. When we tell them they are on sale, the salesperson always acts like we are trying to steal. There is also no wheelchairs there for elderly and handicapped. I asked and they said they thought people would steal them, so they removed them. That is a big store and that is ridiculous.
90% of the time, if you ask them where something is, they say they don’t have that item, even though they have had every item in several different styles, but they are too lazy to look, and they don’t know their own products.
Terrible service!!! Shameful!

I truly appreciate the amazingness of your store and all the things you carry that allow me to fulfill my creativity. Usually, when I go to your store, I leave as a very content, happy customer. Today, sadly was not the case. I had a horrible experience with two of the sales representatives. The first worker (a middle aged lady with dark long hair) was extremely rude when I asked her about the prices and about the block letters available in the store. She laughed at me, and her response made me feel ridiculous for asking the questions. (Hobby Lobby carries those block letters). Not only was she NOT helpful, she was too intimidating for me to ask any more questions. When I finally checked out, I encountered another horrible experience. The cashier, Samantha, was very rude. She did not wrap my glass candle holder with any paper and just threw them in the plastic bag. She gave me an attitude about it, then my last candle holder I bought she wrapped with just a plastic bag. Even though I handed her my coupon (the 5off for 25 purchase), she did not deduct the price from my receipt.
Be aware!!!
I was truly offended by the employees of this store. Even though I came in the store close to closing hour, I deserve the same treatment as any other customers.

This isn’t really my first stop when it comes to crafting. DIY supplies. I usually hit up an LYS before coming here. It’s okay if you’re into discount yarns or scrapbooking but I’m very much a yarn snob and refuse to knit with Red Heart.
This store is often pretty messy but if you don’t mind that, the clearance sections and sales bins usually have some neato stuffsnthangs in them.
HUGE beading section, too.
Just stay out of the bathrooms. They’re pretty ghettofab.

On a relaxing Sunday afternoon is when I always decide I want to buy some supplies for some DIY project I’ve been postponing for months. Time to head to Hobby Lobby! Ooops, closed on Sundays. Then Michael’s comes to save the day! This Michael’s is also MUCH easier to get to than the Hobby Lobby in the dreaded Meyerland Shopping Center. I prefer this Michael’s over that Hobby Lobby ANY day!
Michael’s has a great selection of any and all crafting supplies for a plethora of projects. This is where I also buy beautiful wired ribbon for gift wrapping. I get compliments all of the time on birthday/​Christmas gifts. Much more beautiful than curly ribbon.
A great tip about Michael’s — always check the website before heading there. There is always some sort of coupon that you can take advantage of. Whether it be 40% off one item, or 20% off entire purchase — it will save you some dough.

I love Michaels! They were my go to spot when I was planning my wedding. My husband said I needed to get a job there because I went so much.
This was my first time going to this location and I found everything I needed with no problem. It was a really clean store, organized and the staff was friendly. I’m looking forward to going back so I can start on a scrap book for my kids.

The old lady in me comes out when I come here! I’ve been coming to places like these since I was younger. I am a DIY person and love that Michaels has everything that I need to complete my project.
It is very organized, and the staff here is very knowledgeable about projects and products. Don’t be afraid to ask! I usually ask older ladies since they are the pros and think they run it all. On the ends of the aisle, there is usually a small clearance area. This Michaels does not have a large clearance selection. Other places have two aisles dedicated for clearance items. I guess Sugar Land people like to buy stuff at regular price. The only downsize to Michaels is that they do not sell fabric. I wish that they did because then I wouldn’t have to travel to two different places. Try Hobby Lobby or Jo-​Anns, which opened across the street, they have fabric there.
Two quick tips…
— Go to
. They have printable coupons to use at the store. Most of the time, it’s for original priced items, but sometimes, they’ll have coupons that you can use for sale/​clearance items.
— On Fridays, they have Teacher Appreciation Days. Show them your ID or sign up, and you’ll get 10% off.
— Also, throughout the aisles, there are projects idea sheets that are free. Take one and maybe you’ll see a project that you’ll want to do next!

Michaels is the go-​to spot for any craft or supply needs. I don’t come here often, however, when I need something, they have it most of the time. This location has been located here for as long as I can remember and it’s always been well organized and clean.
They offer a variety of supplies ranging from art supplies to scrap booking needs. They also have crafts that are sure to be fun for kids and adults alike. I came here on this particular occasion looking for something I wanted to make, however, the particular item I was looking for they did not carry. That’s not a problem, they have so many other fun things that I left the store with even more ideas than I walked in with.
Also, Michaels has a framing section if you ever need to have a picture framed. I can’t comment on the prices since I haven’t used this particular service but I’ve seen that they offer many different styles which is never a bad thing.
The employees were very helpful and helped with any questions I had. My one gripe, though, is that they had hardly any cash registers open. With the amount of people that were waiting in line, you’d figure they would open one more lane. Ah well, after waiting for about ten minutes they finally decided to open another lane which was good since the line was hardly moving.
If I ever had any craft needs, Michaels will definitely be on my list. They hardly let me down and they carry plenty of crafts that are sure to please. I can’t compare them to Hobby Lobby since I haven’t been to Hobby Lobby in awhile but, from what I remember, I’d say they rate about the same.