Michael Kors

My boyfriend surprise me with this bag then he ask one of the sales lady to give him a medium size ava, but the sales lady gave him the small one, he ask the lady couple of times and she keep saying yes its a medium size. And he paid full medium size price but he got small ava. Sales lady sucks !!

I bought my Michael Kors watch here for them to help me resize and the girl that did it messed up my watch. She left SEVERAL DEEP SCRATCHES on SEVERAL links on the wrist band. she even put one of the links back on my watch upside down (where the arrow was showing up top). At one point she even linked the entire wrist (link) band on the OPPOSITE SIDE of my watch (meaning the clock was facing inwards), really now?! You have to be kidding me. at this point I was beating myself inside for allowing this «person» to re-​size my perfectly new watch… NOT A «professional» what so ever. I am better off re-​sizing the watch by myself if I knew she would’ve do such a horrific job. When I spoke to the manager about it he said there was nothing he can do (since one of the damaged links were irreplaceable)…No surprise, of course the manager will try to back up their own employees. She was also a dishonest employee, she knew what she did but didn’t want to admit it. just a flat out horrible experience… My watch was brand new (I LITERALLY received it in the mail that same day) no way in heck it was in that condition as the manager tried to claimed it was in. He even went as far as saying, «maybe it was a manufacture defect.» Really, so your trying to say that thee company you work for manufactures defective items?! You should really be fired for saying that… NO, your just a defective manager! The watch I kid you not, was P-​E-​R-​F-​E-​C-​T but isn’t odd how it’s only damaged on the links that she re-​sized, and no where else was damaged! Bottom line: do NOT bring your watches here. they WILL ruin it… If I could give this place a negative star rating I could!

Everyone here is very kind and helpful when buying gifts, etc. First colony mall isn’t as exciting as other places, but this Michael Kors still keeps up with all the others in the Houston area. See Zach if you have any questions! He’s awesome and so knowledgeable in anything Michael Kors.