M & L Garage Door Repair

Our garage door came off the track and we needed someone to fix it quickly. We called M & L and they were there right away. I was given an price before they started. The repairman was knowledgeable and he had the problem fixed in a short amount of time. I would recommend M & L Overhead Door Repair to people in the Sugar Land area who need expert and timely work done.

After reading a few of the positive reviews on Unilocal,I called the phone number listed for this company. I spoke with a lady who set up an appointment for later that same day. About 10 minutes after I got off the phone with her, I got another phone call from a man who explained to me the cost of garage doors and said it would be best for someone to come out and measure my door to give me a more accurate quote for a new door. He basically rescheduled the appointment for the following morning and said that someone would call me 30 minutes ahead of time to let me know they were on their way.
Fast forward to the following morning — I received no phone call and nobody showed up.

Recently, one of my garage door torsion springs broke. I probably wouldn’t have noticed except that my usually quiet garage door opener started making all sorts of strained complaining noises. Garage doors are very heavy and the non-​compensated load can quickly damage the gear, motor and roller pins. M&L was the first Unilocal hit for garage door repair in Sugar Land and the one existing review seemed legitimate.
I called them up and Mike dispatched someone immediately. Leo arrived, assessed the situation and performed the repair. I was back in business with a quiet garage door system in less than 1−½ hours from the initial call.
I was interested in long-​term reliability, so was willing to pay for more than the cheapest option. I replaced both the springs (after all, if one just broke, the other would shortly follow) with 2−5÷8 x .218×28.5 steel torsion springs that were rated for 40,000 cycles and warrantied for 7 years. The springs cost me $ 250 for the pair. I also replaced all 10 rollers which were beginning to drag and stick with teflon rollers at $ 8/​ea. With tax and labor, the whole bill came to just over $ 400.
I was impressed with their transparency and knowledge and will call them again if I need another major garage door system repair. I suspect this fix will last longer than I’ll be living here though.

Sometimes accidents happen. In this case, the accident was backing a truck into a friends garage that I was house sitting for.
The awkward silence as both people realize what happened. Fighting back tears as we realize that it did happen. Knowing that we had to fix it immediately because when the owners of the house got back, both of their cars would be trapped inside.
I called M & L Garage Door Repair on a Saturday and got someone on the phone. We talked, and a repairman showed up the next day. He fixed the door, and we breathed a sigh of relief.
When the owners came back, they didn’t even notice. We had tell them because we felt horrible about it, but I’m not sure they ever would have known.
Accidents do happen, but its nice to know companies like this exist to make the more manageable.