I totally disagree with the past review! The only issue I had was, my walls were not straight(builders fault). But they explained they can not cut it exactly how the wall is. They were polite from beginning to end and listened to exactly what I wanted for design. They fit me in a week earlier than planned because I begged them to squeeze me in asap! They also didn’t charge me extra for my mistake of telling them to add a grommet hole for my espresso machine to be plugged into the cabinets(I have plugs in all my cabinets). I’m sure the other review thinks she had a bad experience, but I know a designer that uses them for her business(reason I went there), and she says she has never had a problem with them either.