We picked this place due to the positive reviews, but what we encountered was something a bit fouler. The Good: Scottish Inns definitely is clean. I’ll give them that. The rooms, while small, were free of clutter and messes and unlike so many other motels, were free of any reek of cigarette smoke. The Bad: Where to start? The room’s mini fridge barely worked — even at the coldest setting, it was only a few degrees colder than the room itself. Disappointing, but not horrible. The bed(we had a king size) was cheap and soft, with a thin mattress that rested very low to the ground. What killed it for us, however, was the smell. We were watching TV when all of a sudden a foul odor like rotting eggs filled the room. We still aren’t sure where it came from, but even after half an hour it did not dissipate. When we spoke to the guy at the front desk, his response was«what do you expect me to do about it?». Oh yeah, top notch customer service. We ended up getting a refund and had to find another hotel for the night. The Ugly: Everything is dated — big, old school CRT televisions were not expected. Wifi was weak and slow. I definitely won’t be coming back and I’m amazed it ever was reviewed so positively.
Cait V.
Classificação do local: 5 Webster, MA
It’s not often that I feel as though a hotel/motel/inn deserves a five star rating. But this one completely does. Smallish rooms, but this place was SOCLEAN. Like when I say this, I mean this room was immaculately clean. The bed was huge and so comfortable. Along with the pillow and the sheets. The bathroom had beautiful granite counter tops. The tvs are older, but at this price and with how impressed I was with everything else, I was not about to complain! It was also very quiet. If I was in the area again, I would definitely stay here. Five stars!
Jeff F.
Classificação do local: 5 Union, KY
We stayed at the Scottish Inn in Sturbridge, MA for four nights in August 2015. The room was VERYCLEAN!!! The room was always spotless. Towels, soaps, shampoo, conditioner, etc. was always provided. The man and woman at the desk were always very helpful and pleasant when we called to ask questions. We checked in late, but that wasn’t a problem at all. We have been back to this area several times and have stayed here. It is always a good experience. The rates are very reasonable and the location in Sturbridge is very nice. The restaurant next door is a good place to get a home cooked breakfast, and they open early. Thank you for another great experience at the Scottish Inn!
Mushtaq K.
Classificação do local: 4 Sturbridge, MA
Clean rooms, including bathrooms, along with pleasant staff made for an overall comfortable experience. If this weren’t located in the middle of nowhere, it’d definitely be much more expensive. I was traveling to Providence the following day for my son’s graduation but hotels were booked all around the area. So when I came here, I wasn’t expecting the type of quality you’d see at a 3 star hotel. Beds are spacious, though the rooms could be bigger. Room had a slight smell but nothing strong or unbearable. Breakfast was pretty basic but if you don’t come in expecting a buffet then you won’t be disappointed. It’s a free Continental breakfast. Overall, really satisfied and would recommend!
Dana S.
Classificação do local: 4 Burlington, MA
Made a last-minute reservation for this hotel as we decided to stay here after driving through a horrible snowstorm. Surprisingly, super clean and neat. Not what you’d expect by driving by. The man at the desk was super polite and pleasant. Very sweet and actually let me know they turned the heat up in the room so we would be toasty warm when we got there. Have to say, I would come here again.