Sunrise Alternative Medical Clinic

Both Sunrise Medspa and Sunrise Alternative Medical Clinic are a huge disappointment. You can see my Sunrise Medispa review but basically I had the same situation here. They let me buy a $ 100 massage package without telling me they were moving from Studio City to their current location on San Vicente (basically, somewhere far away).
Best part! I had made an appointment. Later found out they moved and THEN on the day of my appointment recieved a phone call cancelling my appointment and with a notification that they would not have a masseuse available for 3 months. Really? Robbery plain and simple. Boycott!
**Not that it matters but, the 2 hot stone massages i had were quite nice. Still 1 star for awful business ethics.

Maybe their medical services are better, but their massages are horrible. They do not have regular massage tables, so they have a weird, not entirely comfortable set-​up. No sheet to cover you; you wear a hospital gown and they cover you with a bath towel. All of that would be okay if the massage was good. But I’ve gone several times, hopeful that my groupon or living social deal would make it worthwhile. It’s not.

I had the same issue as others listed, full voice mailbox for weeks, no answers to emails. I bought 2 massages, which is now money down the drain.
I want a refund, but obviously there is no way to receive one. What a disappointment.

Customers BEWARE!!! This location has closed: they didn’t let their existing customers know.
NO MESSAGE about this on their answering machine. They had my e-​mail, NO E-​MAIL or any contact from this business letting me know they have moved/​closed. They don’t answer the phone number posted on the web site (I have left over 7 messages trying to reach them and now their mailbox is full and still no response) spanning 2 weeks! I bought three packages from them that aren’t redeemed and it looks like I’m out of luck, as I have no way to reach them and get either a refund/​use the services I paid in full for.
I had referred clients and was happy with them up until this happened.
Very disappointed and they were completely unprofessional in the handling of this.
If they have re-​opened somewhere, and you are considering going, I would say be careful about purchasing packages, and recommend that you pay for your services that you are having that day and nothing more.

I don’t know if they are out of business but they haven’t cleared out their full voicemail box since weeks nor responded to my email through their website… and Groupon is taking forever to verify this issue and refund my purchase. Sad I had to make all this effort to get a massage and still nothing. Guess there haven’t been any reviews since May so I figured I’d update y’all with my experience.

Bought a groupon deal for 3 ipl photofacials. As soon as I walked in the girl at the front desk said she didn’t think ipl would be right for me because it looked like i had melasma. When the nurse saw me she confirmed that it was indeed melasma and would not recommend photofacials because it would only make my brown spots worse. I love how honest they are and told me the truth instead of just taking my money and doing the procedure. They told me about other treatments they offer and to come back if i was interested. They even offered a complimentary microderm. Celeste was the esthetician who did the microderm and she was so nice and made my skin feel amazing. I would def recommend sunrise medspa for their honesty and how nice everyone who works there is.

It was my grandma who recommended that I try acupuncture. I injured my wrist last year and with constant writing it’s not in the best shape. I booked an appointment and am so glad I did. It only cost me 100 bucks for my first time and it was better than I ever imagined. I like the place, no it’s not corny «Asian spa» inspired, it’s without the gimmicks, my wrist feels better already and I’ve only gone twice. The acupuncturist was understanding of my concerns, and explained the process is a detailed and no pressure way. I can’t wait to get a massage, the therapists seem very friendly.

I have been to alot of Med spas. And Sunrise is on the top of my list. They offer so many treatments at an affordable price. The staff and Dr. make you feel right at homr. No its not the fanciest but let me tell you, my last trip to a fancy Med spa in Beverly Hills was horrible. (read Dr. Nettles)
Look no further, if you want high quality care and fair prices Sunrise has it!

My facial was great! Celeste did a fantastic job. I left the spa feeling like I had new skin… it was clear and completely hydrated! Can’t wait to go in for more.

So I was in the mood for massage and saw the Groupon Now! for this place. $ 39 isn’t SUPER CHEAP so i said. why not?!
now i know why not?!
A massage is more than a massage… it’s about the experience. (I should have checked Unilocal before I went)
Here is my list:
They didn’t offer me water before or after the massage.
The place was noisy throughout
The table is tiny and cold
There is «doctor office» paper that i have to lay on which makes crunchy noises the entire time.
She massaged me with a sheet over my body for 30 minutes of the time and it made me cringe.
She even put a sheet over my face when she did that part. I hate the noise of scratching sheets and i was gritting my teeth the entire time.
It wasn’t a swedish massage.
In other words, I would have been better off paying $ 20 at the foot reflexology place down the block and getting my money’s worth.
Take a hot bath instead y’all and save your hard earned money.

I had a massage from Lisa and it was great. I bought a Groupon Now as I really wanted a massage today, but didn’t want to pay an extremely large amount for one. I got it for $ 40 and Lisa was wonderful. She asked me if it was too hard or soft and listened to my complaint of my shoulders and neck and really focused on that part.
I was really satisfied and they even offered two more 1 hour massages for $ 40 each when their normal price is $ 60. I’m definitely going back and will ask for Lisa. I also enjoyed that they didn’t put lotion or oil on me, but used a towel to massage me.
I recommend this place and think. Parking is free too. It was really great.

I’m an avid surfer and was having severe back and shoulder pain. I was referred by a friend of mine to check out Sunrise Clinic. I was able to use my insurance for acupuncture and massage treatments. After my first visit with Dr. Hans the acupuncturist and Gabby the massage therapist (who did a combination of deep tissue techniques and sport stretches) I felt a noticeable difference. So far I’ve had 3 treatments with both and I’m almost as good as new!

I had the worst neck pain after several long flights and always looking at my computer. Sunrise medspa has definitely changed that. Dr. Won is an amazing acupuncturist. She listens and assed my problem and targets not just the area that is needed but takes a whole body approach to give me total body improvement. The clinic is clean and comfortable, and I had three different massage therapist (all which were great). Just after several treatments I was completely cured.

It seems that everyone gets Hans for the massage here.
I really needed a massage so I got a quick daily Groupon deal to come here. It was $ 39 for a one hour massage.
Hans is an interesting character to say the least. I wasn’t entirely super comfortable with him being my masseuse, but I always give people the benefit of the doubt. As others said, he was attentive and frequently checks that you’re okay. He did do a great job on my entire body. The massage was nowhere near as painful as my usual Thai massage but was significantly firmer than a Swedish massage. This was also my first time with a hot stone massage, and it was rather nice. I felt really great afterwards.
I was really looking for a spa, and I didn’t realize that a medical clinic is much different. It’s like going to the doctor’s office for a massage. The reception area is like seeing your dentist, where there’s a sign in with the time of your appointment and time you showed up. The receptionist showed me the massage room, which was not as sterile as a typical doctor’s office but not doing much better. The receptionist told me to keep my undergarments on and to put the hospital gown with the opening to my backside and to lay on the bed face up. The hospital gown was not sexy.

Had a one hour hot oil massage due to buying from Living Social a voucher for $ 37.50. Yep people were spot on here. The woman that worked the front desk was unfriendly and unhelpful when I asked her questions. I had Lisa giving me a massage because I feel uncomfortable having a man massage me. She was okay. The massage on my back was so so, but on my legs and arms, she did a good job. It really wasn’t relaxing which was what I was hoping for. It has a bit of a cold and sterile look to the place. Yeah I was expecting more of a spa which creates a better atmosphere for me. There was a tad of that slapping and finger cracking that I have gotten at those cheap one room massage places which I hate. Let me put it this way:
The Walmart of massage par lours are those one room places that usually have specials of $ 20-​$ 25 for an hour all body massage.
The Bloomingdale’s of massage parlors are small salons where it all seems new agey and the people working there have names like Harmony, Daisy, and Indigo (LOL).
This place is probably like a Sear’s.
Wouldn’t go back to. It wasn’t terrible, but it really isn’t the kind of massage I would go for.

After an accident, I spent the past year-​plus in physical therapy which has definitely (slowly) helped, but am still trying to recover from chronic inflamation and pain. A friend recommened Thai massage but I was skeptical, thinking she meant those cheap $ 29 massage places that seem more than a little creepy. When a Japanese friend recommended Sunrise Alternative after they helped her recovery from knee-​surgery, I grabbed a Living Social discount. When I arrived I was relieved that it is a serious clinic, and was impressed with the concern and medical knowledge of the staff. Hans focused on my injuries with agressive deep tissue manipulation, stretching and heat-​treatment, as well as spine, lower back and leg/​feet/​arm/​hand areas using a combination of Korean, Chinese, Japanese and Thai methods. No creams or oils so much rougher than standard Swedish massage pamperings, but that’s what exactly my injuries needed. If you want a spa, go to a spa. This is serious massage therapy. Hans frequently asked if this or that was OK, he was 100% professional and concerned that he not cause more discomfort than necessary to provide the help needed. At the end he also showed me stretching/​healing exercises to do at home including one to target weak muscles in my ankles — something he discovered on his own without me telling him. VERY impressive. This is a no-​frills/​all-​business clinic staffed by friendly, well-​trained pros. Nothing glamourous, just serious technique and treatment that delivered what my aches and pains needed. I’ll be back.

I had an excellent massage here with Steve. I have osteoarthritis in my lower back and have no disc left and am in chronic pain. The massage was relaxing and therapeutic and he was extremely cognizant of the pressure and constantly asking about my pain threshhold. Will definitely go back. I like this place.

Yes, I too had some GREAT bodywork with Hans who I recommend for those who like a more Structural treatment. As a Massage therapist and Teacher myself… his approach though NOT an American traditional Swedish treatment addresses deeper somatic issues and corrects them in a very swift manner… Yes, I can see how the others might have thought and reacted what the thought … Many do… I myself like to experience deeper more profound bodywork treatments than feeling greasy and lightly stroked for an hour. He is a good soul with a desire to deeply transform the structure in a positive way… I can’t wait to go back… Believe me I’ve trained hundreds of Massage therapists and KNOW talent and originality when I see, hear and feel it… He’s GREAT! I will be back and refer lots of people to him… His mix of Asian modalities is very original and synergistic… It is NOT traditional Swedish. hence the other comments… OUTSTANDING, I will be back to Hans many, many times.

I got Hans too. In addition to quirky, he can be seen as unprofessional by American standards and I think there was a lot more contact that there is normally in massage so I was uncomfortable and finally did say something towards the end. He talks a lot and oversteps boundaries.
The staff is not very courteous. A bit rough/​uncaring: «sit down. 5 minutes». You figure they’ll be nicer. You’re there for a massage to relax right? And I agree with the other reviewer: the massage wasn’t relaxing. Not just bc I was uncomfortable with the amount of contact and talking, but just generally it wasn’t good. The good points: he told me I have bad posture, need to drink more water, and exercise more. All true. So thanks for that.

I found this place from the LivingSocial deals. I got a one-​hour massage for under $ 40 and added reflexology for $ 30. The place is nice and neat and the staff is friendly but the massage itself was painful. The masseuse was Hans and a very quirky character. He asked if I wanted a healing or relaxing massage. I said a little bit of both. What commenced was very painful. Not sure if it was shiatzu but even when he knew I was in pain, he would say «just 30 more seconds» or «don’t cry» and laughed it off. Two days later, I still feel sore in certain areas. There was nothing relaxing about it.