Johnson Honda Of Stuart

Should be zero. They scratched my rim and dented my car then called me a liar. Worst service ever i will be complaing to honda corporate. Their technicians are a bunch of young careless jerk offs. Their service team is useless. Cant even call it service.

Jim Plumb, the finance manager, and Bill Ray, my salesman were the best team you could wish for. I live out of state and just had to send a few documents and picked up my SUV in a few days after that. It was the easiest purchase I have ever made and they were both extremely professional. I would recommend them to everyone.

ATTENTION CORPORATE CUSTOMERS — This review is for you.
In January my corporation bought a new Honda Odyssey Van. We were clear with the Salesman, the General Manager, and the Credit Manager that did the paperwork that this was to be purchased by the corporation and not to be on my personal credit (other than me personally a guarantor for the loan, which wouldn’t show up on my credit report unless the corporation were t default on the loan). Of the many vehicles the business has bought, only one other company had screwed this up and we exhaustingly described exactly how it should be done to avoid this issue happening again. Everyone there said well, we would never do that to you. I would have preferred to use my Business line of auto credit with ALLY to avoid any issue, but the salesman, the manager and the credit manager all assured me this would NEVER happen with them, and convinced me to use Honda’s financing. Well today I pulled my personal credit and there it was as if I had just done a personal loan.
When I called my salesman Mark Zisk, he said ‘I never said it would be that way’ conveniently forgetting how we painstakingly talked about this with him, as well as everyone else there involved in the transaction. No managers were there to talk to today, but it’s clear they will lie about whatever they can in order to get the sale in such a way that they get the most profit, regardless if its good for the customer. I truly believed Honda, who makes a quality product would be above the slimy lying stereotypical salesman thing, but so far, my experience does not offer me much hope. I’m hoping that when I arrive there tomorrow they will have the problem fixed and we can continue to bring this dealership our business and we can amend this review, but as of tonight, I would caution and advise any of my corporate friends to steer clear and deal with a dealership that will not boldface lie to you, especially when we were SO VERY CLEAR with them as to what we wanted.

Just wanted to say to the management how much we appreciated their Sale’s Department with the purchase of a new Honda HRV. It is a new model for Honda and not very common (yet) to see one on the road. It is a more compact and less expensive SUV… a mini SUV if you will. Regardless, it is really a terrific ride.
We found Johnson Honda sort of by accident as there is another Honda dealership just two exits south of us in Riviera Beach. My sister and I went there on a Sunday afternoon to look at a new HRV and they had one sitting in the showroom. The color was Avocado Green, and it was really beautiful. Would you believe nobody wanted to wait on us? I asked a Salesman about the vehicle and he started taking about a CRV instead. True, the CRV is a larger vehicle, but we wanted to see the HRV. He finally handed us off to another Salesman that did not know too much about that specific model. He was nice, but had to check on most of our questions. Not one person offered us a test drive or even a brochure with information. Nothing. They should not profile women, because my sister had a $ 15K Cashiers Check made out to herself and the Lien Release Letter from her 2013 Toyota. With any courtesy, that sale would have been easy.
The next weekend, we drove up to Stuart to Johnson Honda. What a wonderful difference! The young Salesman knew everything about the HRV and explained that they had been selling as fast as they arrived. He offered us each a turn behind the wheel, and answered every question. Very polite and knowledgeable. Dark Grey was not really the color I wanted, but it had the most options. The vehicle drives so easy, and comes with a backup camera and satellite radio. I love it.
I would recommend Johnson Honda to anyone. It is really not too far of a drive and the overall experience was well worth the time. Thanks guys!

Great experience with Johnson Honda of Stuart. Brad Epstein, Hugh Jackson, and Rick ‘no’ Fuss made the purchase of the new vehicle pleasant and smooth .We came in a week ago and test drove a vehicle. Followed up during the week via phone. When we arrived today, everything was in order and ready as discussed over the phone.
We left the dealership with a new CRV very happy and satisified.

I had such a great experience with Johnson Honda of Stuart. Hugh Jackson was my sales representative and he truly was a sweetheart. Everything went exactly as we discussed on the phone and they even delivered my new a odyssey to my workplace and made the whole process the easiest transaction I have ever had in the last 36 years of life. The general manager Albert was also amazing. Very good experience and trying to do another deal for my husband. I highly recommend them

Bought 3 cars from here. The 1^st one was a good deal treated with respect, was a good experience. 2^nd was a used car, while waiting on it to be cleaned the salesman said go have lunch bring me the receipt lunch will be on us. Never did get any gas put in the, never got lunch paid for and never got the seats cleaned. 3^rd car was used. When I ask about the warranty I was told it was as is but if something went wrong in 30 days they would fix it because it was our 3^rd car from them. Two days later the engine light came on, I took it in they looked at it said it was nothing dangerous so it was bought as is and they are not fixing it. Never going back!

I have owned over twenty vehicles from all different brands in my last forty years. Whenever a vehicle’s factory warranty has expired around the time of any service, the dealers have honored the warranty on goodwill.
Today that was not the case here at Johnson Honda of Stuart. My warranty was expired by 450 miles and not only the service agent didn’t offer goodwill but when I asked him about it he said it would be long before he could give me an answer. At this point he said he needed to charge me for the diagnostics, $ 120.
I decided to just get out of there and take the car to another Honda dealer 150 miles away that offered to do the work on goodwill. Successful businesses know that good customer relations is the key to success. With the attitude of this 20 year veteran customer service agent I don’t see this business succeeding with him.

I have purchased two vehicles from Johnson Honda and have been treated with respect and have enjoyed the sales experience there. With that said there is always room for negotiation and I never accept their first offer. However, we are always able to come to a satisfactory agreement.
The service department is very courteous and professional. Prices for service have been reasonable… for a dealership. I like the fact that they wash the car before returning it to you after service.
Many of the car dealers in Stuart have horrible ratings and reputations. I would recommend Johnson Honda to my friends and family.

Bought a used truck, I noticed on the test drive that there was no gas in the truck. I asked the salesman if he would fill the truck with gas, he stated that the dealer only will half fill a used vehicle, when my paperwork was done and the detailer brought the truck up for me to leave the gas gauge was still on empty. CHEAP BASTARDS.

I’ve been bringing my CRV there for service for about two years. I am very happy with the quality of service I have received. Prices are reasonable for a dealership. They guarantee that they us genuine Honda parts throughout. Most times you’ll get a free car wash (and vacuum, and clean all windows inside and out) even if you just get an oil change. Best car dealership I’ve ever dealt with by far. Clean, efficient, polite.

We did not buy a car here, so this review is just for our «shopping around» experience.
Went in there today, just to test drive a car. The salesman, Danny, was pleasant and informative and let both my husband and I, drive the car. He did make a copy of my drivers license but took no other information, no phone or email.
I don’t know as yet, if we will buy a car here because we’re still looking, but there was absolutely no sales pressure at all. It was a pleasant experience and not what I expected from the usual car dealers.
We will definitely return if we decide on a Honda product.

Just brought home my new Civic and am still amazed by how painless the entire purchase process was. Sent an inquiry to internet sales less than a week ago, agreed on a fair internet price without any haggling, and spent less than an hour yesterday test driving and going over the features with Nick Gagliardo, Internet Sales Consultant. Went back to the dealership this morning and was back at home in about an hour and a half, all the paperwork done and new car detailed and in my driveway. This is a no stress dealership, including the financing-​no pushy sales pitches to buy the extra warranty, etc. We bought a new luxury car at one of their competitors in Ft. Pierce last February and did not have a positive experience. Needless to say, that process did not inspire us to return. Highly recommend Johnson Honda and specifically, Nick. Count me in as a loyal customer.

We were very happy that a Honda dealership finally opened in Stuart after many years of taking our car back to the dealership in Fort Pierce for service.
We had an unexpected opportunity to stop in today because we picked up a nail in our tire. A service advisor greeted us immediately, got our information and took the car right back to the shop. While we waited, we looked around and some of the new cars, and while a few salespeople approached us, we never got any kind of pressure, just some pleasant conversation. We also met the owner of the dealership and his son, who were making a point of stopping to say hello to everyone.
Our car seemed to be taking a little longer than either my wife or I would have expected for a simple plug and patch on a tire, and our service advisor informed us (apologetically) that the delay was because the car was being washed, on the house. Can’t complain about that. What was even more unexpected was when he told us the service on our tire was also complimentary. This is one car dealer that is laser-​focused on customer service, and we’ll be happy to go back in the next year or so, when we had planned to start shopping for a new car to replace our 10-​year-​old Civic.
Update: We’ve been back several times for routine service on our two Hondas, and service advisor Tony remembers our name and greets us personally every time. I would give this place a 10-​star review if I could. Best car dealership I’ve ever dealt with.