Shinto Japanese Steakhouse & Sushi Bar

If you love sushi and enjoy great customer service (thanks John), Shintos is the place to be:). Today my family and I celebrated my birthday and this place made it worth my while. The manager (Phil) visited and was very helpful in keeping our water glasses filled and just being super-​duper friendly. I love this place and recommend it to everyone for an excellent dining experience.

Shinto has a great atmosphere and a lot of good meal choices. The sushi is outstanding; I personally think that it is the best in the area. The hibachi food is also outstanding. The chefs are entertaining. Great for families.
The atmosphere is clean and comfortable. Highly recommend.

Went for lunch, the staff was ok but the sushi was disgusting, they usually have good food there but this time wasn’t that great

First time eating here at lunch today. I had the scallops, which were perfectly cooked. The Fried Rice and vegetables are do good I’m still thinking about them, and the shrimp are outstanding.
Good ambiance, a little pricy, great food and service. I believe my lunch was $ 15 before beverage.
The chefs are quite entertaining and make the visit fun.
Not a quick in and out place which is why they don’t do a big lunch business.
I can’t wait to go back!

Great food! I can’t remember the name of the sushi roll we ordered but it was one of the house favorites! Definitely worth a try. Great service!
We went back as a group of 5 and sat at a hibachi table. We have each been to hibachi restaurants 7+ times, but our chef Oliver Queen (pictured) found a way to make it even more fun and entertaining! Request him as your chef!

Service has always been good but the food is mediocre at best. I think there are way better hibachi places in the area. I hate how this places always feels so grimy and sticky.

Delicious food & awesome entertainment!!! Had a wonderful time. Can’t wait to go back.

Shinto has the best Sushi in Strongsville. Even better is Wednesday night happy hour where the best appetizers and most of the appetizers are half off. Usually I order the salmon wrapped asparagus & vegetable tempura for the appetizer and Guatemalan + Ohioan rolls for Sushi. After that, I leave a happy person

Always great food and good service. The spicy crab salad is Boss. The filet roll was good with just the right amount of spice.

I can honestly say this was the best customer service that I’ve ever experienced. Caylin was super friendly & very bubbly. She made my mother, sister & I feel right at home. She was always back to refill our drinks never did we go thirsty. The hibachi chief Gustavo, was also absolutely amazing, he had me and my family laughing the whole time. The fried rice, lobster, scallops, shrimp, vegetables & their soup was amazing (adding siracha to the soup made it superb). The sushi was also amazing. We are from out of town and I really wish we could just take this whole restaurant including staff home with us.

Adequate sushi but nothing great.
Slightly pricey, food was good to okay. If you’re looking for something different in Strongsville then try it. Be prepared for $ 75 for dinner and drinks for two.
Service was good but not noteworthy. Sushi was better than the hibachi.

the manger phil is not a very good person to deal with he called me a liar on 3 times i called in and spoke to a young lady she told me i had a reward of a free roll i got there and it was a different story there website was down so i had to call in to get card info well the mgr phill tells me he cant verify anything and would not take care or help me in any way
well i was a great customer even brought family in but no more i will never be back and i am writing Unilocal and every other review site hint if a customer has a reward card that means they are trying to be a good customer please educate your staff better on how to handle customer rewards cards i even tried to tell the mgr he should train them better so he dont loose more customers me or my family will no not spending any more cash with u all over 15.00 please train phil on how to talk to customer who are paying half price tuesday are not the same any more nobody comes into your place anymore i can see why take care and tell phil i said hello

Went there with my buddy after work to try the 5 pound sushi challenge. Didn’t eat all day to get ready. Sat at the sushi bar, our server was very nice and very interested in our endeavor as she never saw it happen to customers of hers. Waited a solid 15 minutes for the roll but when I saw it I understood. So big. The foh (front of house) manager came over to wish us luck and we were off. After fighting for a solid 45 minutes we failed. Yet we were allowed to take the remainder home. All in all it was a wonderful experience and I would definitely return.

Robbed us of time and money! Everything was ill prepared. Our party all ordered rare to medium rare steaks and it came out well done. The lobster was overdone, chewy, and tasted like eating a bottle of soy sauce. The scallops were rubbery and so salty I had to drink two glasses of water to wash the taste out of my mouth. The chef talked our ears off about nothing In particular and gave us a bad show. Will never return to waste money here.

Nice atmosphere. Good menu variety. Service is a little slow on half off sushi night. To be expected though. Overall one of the better sushi joints around town. If you havent been here, check it out.

We headed out to Shinto in Strongsville last Sunday night which was exciting because it is my old stomping grounds (I grew up down the street). I’ve been to every hibachi spot in Strongsville and I will admit that Shinto does by far have the nicest look. It looks like a good time right when you walk in.
My lady and I were with 3 other couples that night and did have a reservation. It also happened to be a polar vortex that night but that did not stop the Valentine’s couples as the place was packed. We were seated at the closest table to the door. With it being extremely cold out it did make it EXTREMELY chilly in the restaurant. My girlfriend wore her coat the entire time we were in there. It was a bit disappointing that they didn’t make an effort to try and keep the place any warmer than it was.
To the food. which was great. Our server Megan, was friendly, knew the specials and was quick and efficient at getting our food and drinks to us.
Appetizers:
1. We ordered the Lil’ Delicious Roll (a personal favorite) which consists of 10 pieces of crab, spicy tuna, cream cheese, avocado goodness (did i mention it was deep fried!).
2. The appetizer soup was great. It was almost an onion broth, mushroom soup that hit all the right spots. Maybe it was because of the cold but I really enjoyed the soup.
3. The mini salad was probably the worst part. Iceberg lettuce with a «house dressing» was noting to write home about.
Dinner:
We both ordered the Filet and Shrimp combination dinner. Our hibachi chef went by «Bad Grandpa» which I thought was hilarious and he was a delight. He really tried to get everyone involved with the standard onion volcano, saki shots, and flipping shrimps in everyone’s mouths.
The fried rice was cooked pleasantly as were the vegetables. I believe that the shrimp could have been cooked a little bit longer and could have used more soy sauce. The filet he prepared was PERFECT, I literally couldn’t have asked him to cook it better. Let’s just say we did not have any leftovers.
I’ve been to Shinto many times and this time the food was better than it usually is. I’ll admit it is a bit pricier than the other spots around town but the food and atmosphere are worth that extra few bucks. If they were more concerned about the temperature of the restaurant they might have received a five star review.

We had reservations for Fri night at 7 pm. Valentines eve.
The food and service was great we were seated within 10 minutes. The chef bad bear was fantastic, funny and entertaining. The food was very good. Overall the service was great, the atmosphere was very nice and we will return for another visit in the near future

I always look forward to going to Shinto’s for some excellent hibachi when I’m in town.
I usually get the vegetarian option as it is always excellent but last time I got the shrimp and it was delicious! The hibachi, although pricey, is very good! It comes with rice, vegetables and meat, seafood or a vegetarian option. One in our party ordered fried calamari and it was too chewy so they sent it back and it came back a second time much better.
Presentation of the chef is great and they squirt some sake into your mouth with a bottle and flip shrimp into your mouth to see how many you can catch (I’m practically a seal, I caught at least 5 in my mouth!)
Service was a bit lacking – they didn’t come often enough to refill or get you new drinks and the hostesses were a bit pushy – the other couple in our party were 10 minutes late and they asked us to call them to see when they would be there because the rest of the table was waiting on us. When we got to the table 3 minutes later, they hadn’t even taken drink orders yet let alone were ready to start. I didn’t really appreciate being rushed like that when they weren’t ready to begin!
Anyways, all in all, a good experience and a lot of fun to visit in a large or small group!

This place has a nice interior. Very trendy although not at all Japanese IMHO. The staff was very professional and friendly. We happened to go on a tuesday when they had some ½ price sushi. Miso soup and salad ginger dressing were a la cart. Everything was top notch. the rice in particular was not mushy like at some places. the sushi and larger specialty roll were excellent. The sashimi (raw slices of fish) were fresh but clearly on the small size. I have to say that unless the sushi and sashimi that we had are smaller when it’s half price, this place is way too expensive. We will have to go at regular prices and see. I was disappointed that they don’t have a Sushi & Sashimi combo that includes soup, salad, sushi and sashimi like almost every other Japanese restaurant does and at a reasonable price.

To be fair… my family and I have been here enough times now that the «show» part of the meal is not all the special to us, but we do keep coming back because we enjoy the quality of the food.
We usually do the hibachi meal and also order some sushi on the side. My wife and kids are more of the sushi lovers and have always enjoyed their choices. The hibachi style dinners are always nice and include soup, salad, vegetables, shrimp or mushroom appetizer, rice and a main meat. Meals are always filling and of course we all LOVE the Yum Yum sauce,