Top Shelf Cabinets

After being encouraged to use this company for my cabinets by my contractor I chose TopShelf for my new kitchen. I could not have made a worse decision. From day one my wife and I had to fight over the cabinets and the designs. We are not kitchen designers and leaned heavily on their «expertise», that’s where we went wrong. They made multiple inconsistencies throughout the kitchen, and completely left out essentials such as a pull out garbage. After all that when our cabinets finally arrived, and were installed by our contractor, we realized they had sent us the wrong cabinets. We had payed more for a high gloss white and did not receive that. Following that somehow my wife and I got caught in the crossfire between the contractor and this company, while the only ones suffering were us without a kitchen. TopShelf agreed to ship out replacement panels. When we received those we were dismayed to find that the «dummy doors» were not even the right size! We were told by them «that’s just how it is» and were forced to deal with it. They also did not send a few pieces and we are still waiting on that. Overall, their poor communication and customer service tells me I would be better off saving my money and using IKEA or going to Lowes for the exact same product with half the stress. After all the trouble we went through we were offered no discounts or compensation. After spending over 14k I anticipated a higher level of customer service.
DO NOT USE TOPSHELF.

I worked with Marc and Matt to order some cabinets for my office. They were very professional and on top communication throughout the process.