Timberland

I purchased an expensive pair of Timberland boots based on the store recommendations. I have worn many different brands of boots over 25 years. After the 30 day period the soul began to tear away from the boot. I contacted the store who referred me to Timberland. I called and wrote the Timberland corporation who ignored me at first and then refused to fix or replace my new boots. Based on poor customer service I would not recommend purchasing Timberland Boots. Timberland does not stand behind their product and I will never purchase them again.

Shoes /​Boots.
Ok, you all know them and most of you probably own at least one pair of Timberlands.
What really sold me on Timberland was that a some years ago, I had an old pair that had been through the wringer– I mean I wore these things in all kinds of nasty places: surf fishing, in the snow, in the rain, while working in the stream behind my house in the mud and on and on. These were not pretty to look at after I had them a few years.
I loved them though and then lining inside started to rip making it a bit of a chore to get my foot all the way in the boot without having my toes hang up on the ripped lining. I called Timberland to locate someone that could repair them and they told me to send them in. Unbelievably a few weeks later a brand new pair turn up on my doorstep. They said it was a defect and gave me new boots.
I still have that pair and have bought many other styles since then.
Excellent customer service.