Audi Stratham

What more can I say? Groves and the entire staff were informed, friendly and amazing in helping me purchase my first Mercedes! Took a little long from start to finish, but you can’t blame a business for being busy & successful.
I can truly say that I’m pleased with the overall experience and treatment. They gave me a deal too, which I appreciate more than they know. :)
Looking forward to a long relationship with this dealership.

Hi Ray,
It’s time to evaluate employees in the sales department.
Especially Kathleen — unprofessional, unpleasant, questionable attitude, asks personal questions.
Thank you for stepping in and addressing the business matter.

Believe these people are scam artists and we warn customers to be leery of the sales
dept. My daughter went to purchase a CPO A4 They told her to go to lunch promising they would hold the car (which she was pre-​approved for) because they thought they could get her a lease on a new one When she returned ½ hr later
they had sold the CPO car saying the other
Salesperson didn’t know. Then they sent her home with an A3 but when she returned they had changed the numbers
they had quoted her. They are bait and switch professionals. There is a reason BBB rates them D–

Super friendly and professional staff here. I turned in a leased 911 here. Every single person I spoke with was as nice and helpful as could be. The general manager checked with me to make sure I wasn’t impatient after having to wait a couple of minutes. They made sure I knew how to get an excise tax credit for my Massachusetts plates.
Finally when they noticed I was calling a taxi they offered me a ride home. A very nice young service technician named Devon drove me the 10 minutes to my house. It seems to me if they are this professional, courteous, and friendly when someone’s turning in a leased vehicle that these are people I want to do business with. I will remember that when I’m in the market for a new vehicle

In May 2014 I visited this dealership inquiring about the purchase of a new RS5. I was told that it would need to be ordered. I thanked the sales associate and told him I would be in touch. I visited the only other dealer in the state and was told the same thing and I told them I would be in touch.
When it came time to deciding on a dealership, I asked each sales associate why I should purchase from them. Audi of Stratham replied with a will worded and documented answer as to why I should purchase from them. The other dealer sent me an order sheet as a reply.
I ordered the vehicle and waited patiently.
My vehicle arrived two weeks early. I picked it up the following day. The closing process was very easy and efficient. The sales manager was extremely professional as was the sales associate. The sales associate delivered a wealth of information regarding the numerous features of the vehicle and patiently answered all of my questions.
This was one of the best buying experiences I have ever had.

Was in the market for a new Audi. I made some inquiries via email and the response time was pretty slow and at times (when I asked additional questions) I did not hear back at all. This would be my second Audi purchase in 6 months and I felt like they didnt care or take me seriously. I bought my new S4 elsewhere.