Grey Fox Inn & Resort

I’d like to start off by saying I’ve been coming to this hotel since I was about 10 years old. It has a lot of happy family memories which is why I continue to return with my children now. We have chosen to stay here for the location and previous good experiences. A lot of things have changed, and a lot hasn’t changed.
The things that haven’t changed are the entire inside of the hotel… furniture, carpeting, pool, game room, fitness room, etc. The game room isn’t in working order… air hockey table barely whispers air and there’s no puck. The foosball table squeaks louder than god knows what and is warped. Soda machine… sold out. Washing machine, «works» but we ended up having to launder down the street. Fitness room… neither treadmills worked. Basically nothing is maintained. Pool is freezing. prior to making a reservation we were assured it was warm and enjoyable at 80 degrees. No way. Hot tub boiling, literally spewing boiling water out of the hole. All knobs broken.
Things that have changed. The attitude of the manager, James. When he first took over a few years back, he was pleasant. Smiled, did what he could to make you happy. Not anymore. In fact, he told his very polite employee to «get us out of here» upon check out. We had some confusion apparently when booking the hotel. We chose the «bed and breakfast» option, meaning we pay an additional fee for breakfast. We did this for the adults, but not the children. James refused to take the child’s breakfast fee off of the room fee, though he had agreed to it earlier. He said some very unkind and unpleasant things. I’m pretty sure that part of HOSPITALITY includes not talking trash loudly for your patrons to hear. Let alone telling a very polite employee who is trying to help his customers to «Get them out of here». Also repeatedly stated HE paid for our breakfast in a very arrogant way. Pretty sure we purchased the BED AND BREAKFAST OPTION. But, maybe that was confusing to us? Pretty clear title. Not very smart to lose 2 families who’ve been going to that establishment yearly for 20 years over $ 60…but then again I’m not in the hospitality business… just the people business.
It’s no problem. We’ve been going there for 20 years, every year. We will never return. Not because of the things that are broken or just not functioning the way they did 20 years ago, or even over an extra $ 60…but because of the poor management and way that you treat people.

The Grey Fox Inn & Resort saw its glory days a few decades ago. Furnishing and amenities are well past their prime. While it is certainly the least luxurious «Inn & Resort» that I have ever stayed in, it did serve its purpose for our family. The room was spacious and clean and we got a good night sleep. If you’re solely looking for a place to rest your head, as you should in a place with a plethora of activities like Stowe, then the Grey Fox will fit the bill.
The hot tub was so hot that it was painful to stick more than my big toe in, and the button to turn on the jets was nonfunctioning. The bars on the foos ball table were bent and the hockey puck on the air hockey table had been broken to the size of a poker chip. Of the three basketballs on the basketball court, two were deflated and dry rotted. A few minor investments in these areas would go a long way in appearances to guests. None the less, my dad and I had a blast playing foos ball, air hockey, and basketball.
My biggest gripe would be that to get to your room, which are very oddly numbered, you have to lug you heavy suitcases up stairwells. This was difficult for my mother. Also, breakfast is not included. If you set your expectations relatively low, the Grey Fox will be a fine place to sleep, which, at the end of the day, is the function of a hotel.

The Grey Fox Inn on Route 108 is conveniently located for access to the nightclub styled restaurants of Stowe, to the scenic family-​friendly bike path, and via car to downtown historic Stowe. The inn includes the Dutch Pancake restaurant, an indoor pool with sauna and separate hot tub, an outdoor pool, a game room, a fitness room, and a guest laundry.
The property is clean and maintained and the staff are friendly.

I would rate this hotel a solid C+. Is it outdated? Absolutely! We had the king room w! jacuzzi and it was set up really oddly. You can’t sit on the couch or bed and get a good view of the TV. The mattress is also oldet/​firm. That said, the pool/​jacuzzi room is really nice, hotel is centrally located, front desk staff is pleasant, although not always easy to find, and the Dutch Pancake is on site AND DELICIOUS!!!

Big mistake staying here. Our room was down in back in the corner next to the storage shed with outdoor furniture stacked up. No frig, no microwave, pillows are for a twin size bed, bedding lesser quality than Job Lot. The furnishings are as outdated as the guest services directory which still lists TWA as an airline service!
We left the room around 11:30 AM and returned to the room at 9:00 PM to find that no one had cleaned the room. All the dirty towels, trash, dirty cups, no tissues and beds still not made. When I walked up to the front desk and advised the attendant, «her response was «oh, do you want clean towels»? My response was, «no, I want the room made up». When I called the desk at 9:45 I was told that there was no housekeeping available.
The General Manager than called to accuse us of leaving a do not disturb sign on the door. I told him that he should come and read the sign before making inaccurate statements. The sign clearly requests that the room be serviced.
I asked him if he was in the habit of leaving customers rooms unmade for full days. His response was that we had the sign facing «do not disturb».
When asked why why they wouldn’t knock or call if the room was not serviced throughout the day, he again advised me that it was our fault and that they do not attempt to contact the guest unless THREE days have passed.
The General Manager never offered an apology.
His conversation was defensive and he blamed us for their lack of service.
When I reminded him that this was unacceptable he then went on to say he would deal with his staff.
Again, no apology. He was going to «deal with» the staff.
Customer service! None.
Not a relaxing way to end a day in Vermont. Not a way to end a day anywhere. And all that professionalism and hospitality for $ 234.63 which includes a 8.5% SERVICE FEE.

James P, I wish I could lower my rating after your response to my review. First thing, we attempted to dial the front desk 5 times, on separate occasions and No One answered, ever. We had to call the front desk with our cell phones to the main number to speak to anyone. Second I Did Not use any profanity in my original review. It is clear to me that you need to take a deep breath and listen to the reviews left and make attempts to improve your business. I didn’t even mention the fact that I had prepaid for the room yet I was charged for the room upon checkout.

I stayed in a single room on the second floor. The room was cozy enough, but it needed some maintenance. All the doors in the place creak when they’re opened. The ac unit is really old. When I turned it on, it didn’t seem to be working, then I noticed how dirty it was. I took the filter out and cleaned it myself. It was really gross. After that, it worked fine. The bathroom seemed clean, but there was a washcloth drying on the shower rod. It was obviously missed. So that was kinda gross.
I tried to eat breakfast at the restaurant, but it didn’t happen. See my review for the Dutch Pancake Café.
The inn staff was really great. Really friendly and helpful.
If they just went the extra mile for maintenance, it could be a great place.

Stayed here with a couple of friends for the weekend for a ski trip to Stowe Mountain. The hotel seemed nice and cozy for a little hotel in a small town. Like most people said it’s a little out dated but in my opinion this place is great for the price and worth the savings. The staff was very friendly, and we stayed and had breakfast at the restaurant on sight, and the food was great and service was wonderful. The waitress even noticed that we had wet gloves and she even took our gloves and dried them in their drier as we ate breakfast, now that’s good service.

Grey Fox Inn is a quaint little Inn near Stowe — the Mountain Road shuttle will take you right up to the Stowe base lodge. Rooms are average, nothing out of the ordinary, but the front desk service is great and the beds are comfortable.
The only thing that would have made this Inn a 4-​star establishment is if their coffee at the restaurant was better. Tastes like watery dirt.
Overall, I would recommend staying here if you need a place to stay while skiing/​snowboarding at Stowe and don’t want to pay ridiculous Stowe Resort prices.

Communication with the front desk was quite helpful, since I knew we would be arriving around 9 p.m. It seems like the front desk does close early, but an envelope with the keys to your room and information are easily found at the entrance. However, I arrived right before the night manager was leaving and was warmly greeted.
The rooms were priced well (
), including a fireplace room for $ 139/​night. In the morning my wife and I thoroughly enjoyed the very clean hot tub and indoor pool. The pool attendant was filling the outdoor pool for the winter and he was fun to talk with. Overall, the experience was very good and I certainly recommend this hotel.

By far the worst service I have ever experienced in a hotel and I travel for a living. The hotel ‘guide’ indicates the desk is only staffed until 9pm but the answering service stated they leave at 5pm. I am stuck here with no working tv and the «manager» did not even have the guts to call me personally, he had the answering service call me back because clearly he could not be bothered to service his customers. When the «service» did call back they told me basically nothing and offered zero assistance. I will never come back to this dump and I recommend anyone who expects to get what they pay for to do the same.

Nice room that seemed to be recently renovated (new furniture, tv, new floor and bathroom) in the main inn. They have a breakfast/​pancake restaurant and a bar. Got a great rate and enjoyed our weekend.

Wonderful room and a great view.
Fireplace in the room.
A little pricey and no wifi or any internet for that matter.

This is for the pub restaurant only. Had a
coupon so decided to have dinner our first night in town. Waited about 10 mins before being seated. We had the mixed grill special and the meditteranean salad w/​chicken. My friend said the salad was good but nothing special. The mixed grill was a combo of chicken, steak and italian sausage w/​a baked potato. The chicken was dry and tasted burnt. The sausage was bland and not served very hot. The steak portion was tasty however. The service was ok. I would look elsewhere for dinner.

My husband and I stayed at the inn this past weekend. It is well cared for, however, very outdated. The staff were friendly. We were in Room 1 of the main building. When we went in to check out the room before bringing in our stuff I was very disappointed. The comforter and other linens had to be older than we are.
The room was a good size. The bathroom was outdated and the tub area had a little mold. Their products were nice.
In the am the folks in the room upstairs were showering and the plumbing was so loud it woke us.
We felt we should have paid the extra money to stay at the Stowe Mountain Lodge.

Came here for drinks and what i thought would be some quick appetizers. Takes forever to get served, even for simplest items. We sat at the bar, which we thought would speed up the process. It didn’t.

I have been going to the Grey Fox for 3 years. My boyfriend always gives it as a Christmas gift. It is a wonderful spot with a great location right on the Stowe Recreation Path and a short walk to a bus stop for the free bus up to the mountain or to town. It is also a very short walk to the Rusty Nail, great spot to catch a band, shot some pool, play some air hockey and a fantastic selection of beer. The rooms are best in the building not connected to the hotel, great views of the mountain and pretty quiet. Rooms are pretty clean, and are cozy even on a freezing night.
We love to go to their bar, they have a good selection of Vermont Craft Beer, nice staff and low key. And the Dutch Pancake House is amazing for breakfast. Definetly worth a stay!

I stayed at the Grey Fox Inn on a family ski trip & we all had a great time! The small inn was very warm, inviting & cozy – the ideal ski location. The setting & rooms were nice, exposed brick & in-​room fireplace. All the staff were very welcoming, friendly & helpful. The restaurant was nothing to mention, though they did entertain my brother after he said «I’ll have my usual» on our second night there (& he ordered something different from the night before!) I’d eat in the restaurant for breakfast but enjoy the better options Stowe has to offer for other meals. While it’s not the most luxurious place in the area, the Grey Fox is a great value, and it was nice to stay at a smaller place with a true «Inn» feel.

Lots of combinations for pancake lovers. Not so much else on the menu. Not for the late riser either, only open until 1230P.