Studio Luxe Salon

I originally wrote a pretty strongly worded, negative review of this salon. I’m replacing it because it was about one stylist who is no longer employed there. (I was assured he wasn’t let go because of me. I certainly hope I didn’t get someone fired).
What’s more, the owner of the salon called me to apologize and offered me a free haircut with someone I’d had a good experience with before. That really made an impression on me. I was surprised by the bad experience I had considering all the positive reviews this place has. I think this is a good salon that had a couple bad apples. I’m definitely willing to give it another chance, and I’m sincerely impressed that the owner took the time to call me, a person who, by my review, sounding like a crazy, angry you-​know-​what, and personally apologize and make things right. She sounded sincere and completely understanding.
I haven’t gone in for my free cut yet, so I can’t say 5 stars right now. But even so, I can say that the owner of this salon cares about the customers and the salon’s reputation. That’s enough for me to amend my review.

I had high hopes for this salon since the online reviews were so promising, but it ended up being a disappointing experience.
I called this past Monday around noon to schedule an appointment because my regular salon messed up my ombré and are closed Mondays. The receptionist said that she could get me in at 4:15, which made me very happy that they were willing to help me. Definitely a pro. There was a bit of a wait which was to be expected since my appointment was last minute. I didn’t mind. However, it ended up being that the owner was dealing with three clients (including myself) while the other stylist was dealing with one client who had waist-​length, jet black hair and wanted to go blonde. The other client that the owner was working with also had black hair and was wanting to go blonde. I waited patiently while they did their best to accommodate me. They were very kind to me.
The only part that made me extremely annoyed was that the client with long black hair didn’t get the results she wanted and was arguing with the owner. After she left, the owner vented to me that her bill was supposed to be $ 100 and she only paid $ 50. The other client yelled across the salon that she only had $ 130 in cash and wanted a haircut as well, but the owner said that it wouldn’t be enough, so I’m assuming she paid the $ 130 for her black-​to-​blonde experience without the cut.
MY TURN TO PAY — I got there at 4:10 and didn’t leave until 7:30 just from waiting. She didn’t even use color on my entire head — just the ombré parts that needed fixed. I didn’t get a cut. Her first attempt at fixing my ombré didn’t work, so she had to do it again. The third time was still messed up but I didn’t say anything because I just wanted to leave. All she used on HALF OF MY HAIR lightener, toner, and shampoo/​conditioner and my bill was $ 120. What? So you’re telling me that a woman who had long, thick hair and took up their entire day only paid $ 50 because she complained, and the other girl who also took up hours of their time and much more product paid $ 130… and I had to pay $ 120? For what? My ombré still isn’t even fixed. I was hoping since I was there for over three hours that maybe she would offer some type of discount on the service or future service but nope — nothing. I feel taken advantage of just because I was patient and had a debit card instead of cash only like that other girl.
Overall, they are friendly and accommodating, but their prices don’t make sense and I will not be returning.

Mandi was the designer who cut my hair. She did great texturizing, also the shape and proportion was just what I expected. Unlike some cutter who go back and forth trying to get things right, Mandi was quick and accurate and skillful. The place makes you comfortable and the people are friendly!

Studio Luxe is fantastic! I have been going to Studio Luxe for years and get a cut and color each time. The staff is always extremely friendly and professional and I have always had a positive experience. I’m very particular when it comes to getting my hair cut but have so much trust in this salon. I am always happy with how my hair turns out. I would highly recommend!

This salon is perfect! Love the girls here. So nice and easy to conversate with! They are very affordable and well worth a visit and a re visit. It is very spacious inside. They offer free drinks to you and make the experience of a salon exactly what it should be. The girls that leave there to always seem happy so of course it is an amazing salon for woman and men!

My former neighbor, and close family friend, Kelly Flinn, works here and she’s fantastic :) She’s been doing my family’s hair for the last 18 years :) Yes, the salon prices are a little high, but it’s worth it. It’s such a naturally brightly lit venue, the staff is friendly and very good at what they do. I love the way the stylists have their stations set up (I want to do something similar for my beauty tools!)

Sarah does a great job on my hair. I get blond highlights with some lowlights. With my last color and cut I got a complimentary eye brow wax and it was heavenly! They are are very nice and professional, would highly recommend!

I visited Studio Luxe Salon earlier this year and I was pleased with their services. The salon is very nice, but quite cramped. The staff was courteous but I ended up waiting over 1 hour, even though I had an appointment. The haircut I received was very pretty and their haircutting technique was different from most other places, but I don’t think it was worth their high price. The salon offers 3 tiers of pricing, which depend on the level of experience of the hairstylist, but all tiers are pretty pricey. I probably will not be returning to Studio Luxe. I am sure I can find a place with the same quality but a better price.

A coworker recommended this salon to me about 4 months ago after a very disappointing run with another place nearby. Krista saved my hair! It is fantastic every single time, which is really important to me. I am willing to pay to get the style I want and this place rocks it.