Courtyard By Marriott Akron Stow

Customer facing service is good and the hotel is a Courtyard.
However, I received my credit card bill and found that the hotel had charged for an extra day (an additional $ 137) compared to the statement given to me when I checked out. I called on a Thursday — and had to call three other times. I finally received a return call on the following Thursday AT 5:30 IN THE MORNING which woke up my family. I told the caller I would be able to talk at a decent hour. I called later and again had to leave a message and wait to have that call returned. When he called, «Tom» curtly offered to credit my account — very little by way of apology.
My suggestion? If you stay here, you will want to keep your closing statement, as it may not match your credit card statement. (Is this some kind of trick, or are they simply unorganized?) And, if there is an error on their part, it may take several days to get a response or resolution.

Great staff! Even met the front of house staff from michigan. So friendly, so welcoming and great sense of humor. Pretty busy when I first came in and she just handled everything to professionally, efficiently and with a smile. I’m all about first impressions and my new position that will make me come and stay again on a weekly basis.

Great little Courtyard location that was newly renovated in the summer of 2014. Staff is attentive and friendly. Prices can vary a lot ($ 99 – 179) as occupancy creeps up.

My friends and I take an annual trip to Akron, OH each June. We stumbled upon this hotel in 2013 and had such a great experience, we vowed to come back and stay here each year. We made our reservation well in advance and were looking forward to our stay. Linda from the front desk made an impression on us last year and we were disappointed she was on vacation when we came in (maybe we made an impression on her too haha).
The guys at the front desk were friendly, competent and even added discounts for us we forgot to mention ahead of time. I was just really impressed with the professionalism and friendliness by all staff, even the guys working on the remodel. Even while the place was under construction, we were never inconvenienced. Our room was gorgeous and the décor was very modern yet warm and relaxing. Everything was very clean and well maintained. We didn’t have time to utilize the indoor pool or hot tub or gym, but that was all very nicely kept as well. Since there was remodeling going on, we lounged in the front desk area which was also the make shift bar. We had great time laughing with staff.
The outdoor courtyard is pretty with a stone path and a sweet little waterfall and pond. My only complaint is I wish there was a bigger area outside to hang out, but we sure made do.
We will be booking this wonderful hotel again next year and look forward to the finished renovations.
Rooms were very clean, updated and everything feels new!

Great clean rooms. Was a bit hard to find at the end of the road. When I checked in the guy at the desk was very friendly and helpful. Hotels need more of him sometimes.

Decent hotel in a decent location.
Food and services nearby. Solid road warrior hotel.

A $ 60 bid on priceline for a 3 star landed me at the Courtyard by Marriott in Stow. They must have been eager to fill rooms– there were only about a dozen guests at the hotel when we stayed. This is a new, clean, solid hotel.
The staff was friendly– even perky — upon our arrival. Given the slow business, they gave us their full attention. The kids got coloring sheets & a wristband, and we were granted every request.
We have small kids, and so we were delighted to find a Chick-​Fil-​A only 4 miles away. It was family night, and they had a playplace. Perfect. Along the way, we also saw Chipotle, Panera, Starbucks, Texas Roadhouse Grill, and other nice restaurant options.
I read the reviews on TripAdvisor, and called ahead to request a westside room (facing the parking lot, not Route 8). Our entire family slept well on the comfy beds. They provided a pack and play for our toddler.
This Courtyard has an indoor pool and whirlpool, as well as an exercise room. Come prepared with swimsuits. The diner-​esque breakfast is $ 9 per person ($ 5 per kid), and given your other restaurant options nearby, it’s not worth the cost.
We enjoyed our experience here. We might be back.

Stayed here for four nights. Very nice place! The hotel is decorated very modern. There is a very cute courtyard to sit on with a pretty pond. The view of the countryside is beautiful.
The room we had was a suite with a king bed and a fold out couch in the living room. The bathroom was huge. The fold out bed was not the most comfortable in the world, I would know since I was the one sleeping there. The air conditioner worked great, which was very important with all the humidity in Ohio.
The staff was overly friendly and helpful. They offered breakfast every morning for I think $ 8.95 — my parents ate there every day. I would mosey down later in the morning and get coffee, for free! They had to go cups which was very convenient in the mornings when we wanted to leave.
My dad booked and paid for the room, but I am almost positive it was less than $ 100 a night.
If I were to ever visit Ohio again, I would definitely stay here.