We were given a card for Harvey’s Helping Hands when our cat was suffering from kidney disease and needed fluids injected under her skin 3 – 4 times a week. The vet made it look easy, so I was confident my husband and I could manage on our own… not so much. We called Jami and set up a time for her to come over and she was great about answering questions and showing my husband and I what to do so we could eventually do it ourselves. We ended up using her nearly every other day for the first two weeks when we had problems trying to do it ourselves or when our cat was feeling mutinous, and we were pretty squeamish about the whole thing. It was easy to set up an appointment via text/phone and Jami was always on time. Plus she was willing to work around my work schedule coming over before or after my 9 – 5 and it was much easier to have her come than to try to wrangle our cat into her carrier and take her to the vet and at $ 15 a visit it wasn’t prohibitively expensive(the vet would have been $ 35). And I think it was less stressful on our cat to be handled in our own home. When our cat’s condition worsened, Jami answered her phone at 9:30 on a Friday night and later texted me to see if everything was ok. Unfortunately, we had to put our cat to sleep. Jami was incredibly comforting and kind enough to find a shelter that would accept our nearly new but open bag of pet food. She’s the only in-home vet tech we’ve used, so I can’t compare her prices/services to others but we had a great experience using her.