Pizzarello & Silvestro Family Dentistry

My family and I have been going here for about 5 years, and it’s perfect for us. The office staff are courteous and very helpful (I love when they call and let me know if I can come early, or if they are running late). Cleanings are thorough and Dr. P’s work is quite good, and fast. I love the fact that I can be in and out in very little time. I feel like I would wait a lifetime at Gentle Dental. Got an implant here, and it has been perfect.

First impression the secretary is very sweet, and personable by calling a good amount of patients by their first names. The office is very modern and welcoming/​homey. I later have found that I have 2 friends from high school who also love it here and the team. Dr. Pizzarello and his team are honest and caring, they want to help any way they can. My dental hygienist gave me TONS of advice that was super helpful and that no other dental hygienist had ever bothered telling me. One thing that really impressed me that seems super small is that the dental hygienist gave me, the patient, the suction hose to do myself when I felt it was needed. That shows how humanistic this office is, vs other offices where the dental hygienist shoves that hose around your mouth. The dentist, Dr. Pizzarello is an honest man, who isn’t it the business to steal your money and feed you lies to get you to spend more. If you read my last terrible review on reading family dental, I was told I was going to have to have the most invasive surgery, a root canal, to fix my tooth. Dr. pizzarello told me there was no need for a root canal, and gave me the least invasive procedure. He even said «if you were my daughter, you would be getting this procedure» that statement shows how incredibly caring he is, and how I am in good hands with this dental office. I can finally relax knowing I have found a great, honest dentist, I will be going here for now and will never enter reading family dental again. This 5 out of 5 review isn’t just because I had a bad experience somewhere else, it’s because this dentist office truly blew me out of the water with their excellent customer service, their modern and up to date technology, and their honesty! They are also a family business, the wife and husband are both dentists and they live up stairs!

Did not like it here at all — thought the dentist was actually very unprofessional. He was having a discussion about his personal beliefs right in front of patients. Sorry, but while you are working it is not the time and place to get on a soap box and dispense your political and religious views — believe it or not, you may offend someone. I will say the dental hygienists and front desk were so nice and the office looks great, very up to date equipment. Wish I could have liked it here, but the dentist just ruined it for me.

My family has gone here for more than 20 years and we have always been happy with everything we have had done from cleanings to implants.
They have state of the art knowledge and equipment.
The entire staff is friendly and caring.
I highly recommend this dentist office.

Although I’m not a big fan of being ASKED to write a review for this place which was done in their most recent e-​newsletter, I have overlooked them after being my primary dentist through word of mouth for the past five years so this is overdue.
It’s nice to see a place busy but it can be difficult to get the date/​time set up for any sort of appointment. After a cleaning or followup visit is needed, they will book it for you which is nice but when you call out of the blue, sometimes the earliest I’ve been able to grab was two months in advance. Not a knock on the place itself, just an observation regarding how frustrating it can be.
The staff have always been welcoming and inviting, explaning bills in detail when needed. I can’t remember a time I waited more than 5 — 10 minutes in the lobby for my apointment, another added plus that they stay on schedule. Granted, most of mine have been early in the morning so I could go in before work, I’m not sure if the same experience rings true at the end of the day.
The rooms are VERY state of the art, I love how the Apple screens are set up right there near the chair for you to review the X-​rays with the dentist. They don’t speak to you like a 3^rd year dental student and are open and honest with what is going on with your teeth and what’ll take to fix them.
What of the biggest downsides have come from an unexpected source. The dentist has had some vvverrrryyyy open conversations about politics with me. I don’t know what it is that people will open up to me very easily but I have to say, I don’t agree with a single stance the Doc holds and just bit my lip as he was speaking about certain topics. I don’t think politics really have a place when your mouth is open and completely vulnerable, it is a pretty big turnoff.
Assuming they take new customers, you’ll be happy with your choice in dentistry. Just prepare yourself that you may have a lengthy wait to ultimately get your appointment set. I’ve always been happy with the work done on my teeth, just not the political banter.

Nice and friendly service. Painless teeth cleaning and friendly Dentist. I think I had Dr. Karogiannis. I will be back in 6 months.

Stoneham is a unique, customer friendly town. Dr. Pizzarello takes this seriously with an amazing, efficient, and friendly practice. His staff helped me figure out my insurance issues when they could have told me to deal with it myself.
They clearly hire for the golden rule attitude with a friendliness unmatched by any other dentist or hygienist I’ve encountered. The hygienist even suggested putting salt on my tongue to help during the x-​rays. Wow. That made visiting the dentist so much less painful.
While my teeth were being cleaned, I was told the history of the practice and their philosophy toward customers. Dr. Pizzarello then examined me and offered some helpful advice and asked for feedback on his waiting room.
At the end, I was given travel toothpaste, a brush, and floss in a real bag. Again, Wow. This is the Zappos of Dentists. Definitely worth the drive over there.

My dentist has got to be the best around. Housed in a big pink Victorian on Rte. 28, every one of the employees in this home-​run dentistry, from the front desk, to the dental hygienists to the dentists themselves, are the friendliest, most caring people around. They remember you and ask for updates on what you told them 6 months ago!
The establishment is run very efficiently. Every appointment I’ve had has been on time, and I’ve managed to get in and out with ease. In addition, each time I visit, they always seem to have some amazing new technology that makes my visit interesting — instead of an annoyance.
If you’re looking for a new dentist in the Stoneham area, I highly recommend giving Pizzarello & Silvestro Family Dentistry a shot. You won’t be disappointed.