House of Style Salon

I came here one day last fall, in search of a salon with cheaper services due to my tight budget. Under the Paul Mitchell website I found that House of Styles Salon was a «signature salon.» I guess I didn’t really know what that meant until I came here only to find that they sell Paul Mitchell products, but not limited to only PM. While I was sitting in the waiting area, I noticed the salon looked very worn out, old, deserted, and just in very poor, mediocre condition. As drawers, they had metal and plastic bin-​like shelves (like where my dad keeps his hardware tools, etc or ones where you can put extra clothes or things in.). The hair brushes had hair in them. It was very dirty and looked unprofessional at first sight. Regardless, I decided not to judge a book by it’s cover and give it a shot since I was already there anyways. What was supposed to be a «15−20 min consultation» turned into a 1 hour consultation. Besides that, the owner didn’t really know what he was doing or talking about. He seemed confused and overwhelmed with my long, thick hair and outgrown roots. He sketched some photos, took some photos, and would be asking his receptionist for her opinion. After a long time of sitting in a chair and getting my hair pulled (not really, just yanky hair-​brushing), he finally gave me an estimate of around $ 170. I was desperate to get my hair fast and knew that most good salons need at least a week in advance because appointments fill up fast. Already I should’ve seen many red flags go up, but I disregarded them and set up an appointment with them anyway. He set me up for a Monday because he was «booked and super busy the entire weekend» (yeah right, what a joke!). That same night I found out about Paul Mitchell School, which offers services comparable to James Anthony Salon in River Forest, IL (which was my old salon, but stopped going there only because of my tight budget not being able to afford $ 300 hair services any longer). I made an appointment at Paul Mitchell School and never looked back since! Oh, and I ended up saving $ 70 and a soon-​to-​be hair disaster! Not to mention the anger accompanying this.