Quality Tune-Up

If I could give less stars I would. The visit started off ok he greeted me at my car, clipboard in hand & recommended a high mileage fully synthetic oil change versus the $ 20 one the advertised I knew it would cost more but what the hell. I was told it would take 20mins which is great because I had my toddler. Fast forward an hour later my baby is wiggling on the floor super tired my car has been off the lift for over 20 mins they are over whelmed with customers & some how everyone is getting charged a different amount for the same thing. Frustrated I ask for my car back I got charged over $ 70 I asked for a discount in thier $ 30 labor & asked why it took so long & was rudely told make an appt (I was there before they had any other customers)& there was no discounts even though I heard him give them to a Spanish speaking customer because I belive he didn’t think anyone else there could understand… he was wrong plus he kept my saying I was lucky because labor doesn’t get taxed & he didn’t give me my change which added to thier horrible service I wouldn’t leave a penny. Then he had the nerves to ask if I wanted to get my breaks done there, um hell no. I will only go to my Chevy dealership from now on I don’t care whats the cost its worth the hospitality they provide. Also there was a coupon for $ 5 off but he didn’t use it. Never never never again they have really changed they are just as rude ad the one on holman near my house now.

Please be aware and never go here! We went in because of valve cover gasket was leaking. They said they replaced it but only covered it with silicone. They said they used good spark plugs but actually used auto lites. It took all day to do a scandalous job and $ 700 later. Fast forward we went to Jiffy Lube who are awesome and they noticed gasket was never replaced. Don’t spend your hard earned money on crooks.

Service was great. The people were very courteous and got my car tuned up and the injector cleaned pretty quick and I appreciate that. I did have an appointment. My car is riding really smooth. The tech was a young Asian kid and he did an awesome job. I recommend this place.

You guys suck came in at 830am for a smog check… I’ve been here before. The guy tells me no smog tech today go down the street to another smog station. Wtf. Wont be going bk there any time soon

Excellent automobile care service. I highly recommend this place for A1 service. I will being all my cars here. I will also refer my friends and family.

They advised me to what I needed to get done and offered me their best prices and best of all they offer great customer service. I am more than gladly coming back.

This is my 3^rd visit and I’m highly satisfied. I have a 2011 Hyundia Sonta and was going to the dealership for check ups and repairs. As my car got older I realized that the dealership charged way to much. So i found this quality tune up and they do a wonderful job. Very knowledgeable and affordable. Thanks quality tune up.

I give this place 5 stars for the reason that they alway are a welcoming place and they do the service correctly, I use to go to other places but once I found this location 2 years ago it’s been my number one to go, the staff has been the same since then so if you are a regular they will know you for sure. On there not busy times, you get in and out fast even when they have lots of customers the wait has alway been 1 hr to 1 and ½, usually I always go after 3pm Monday’s or Friday mornings not as busy.

Excellent service quick and polite staff. I was in and out during my lunch break. Smog and oil change. Fair prices also. Melissa was great. And Albert was very helpful

In the middle of September, I went in for a smog check at the Holman Center and left with an oil change, tune-​up and smog certificate. The wait was a little longer than expected, but do able. The next few days my check engine light came on, and my car ran even crappier than before I took it in. My husband checked one of the spark plugs and come to find out they were the same ones he installed 7 months ago! More than furious, I talked to the manager and new owner Bill, who recently took it over beginning of September. I told him of my problem, he checked it and since I did not need the tune-​up he replaced one of my ignition coils that was misfiring, and my serpentine belt in exchange for what I paid for the tune-​up! Thank you so much Bill for bringing back customer service. I will definitely be back. He has made big changes and got rid of a lot of the ‘bad seeds’ you should check it out.

I downloaded the app just for this review. It’s not often, pretty much never, that I receive service so good that I find a place that I will never not go to anywhere but that place but quality tune up on n el dorado is now one of those spots. Long story short, my brake pad broke off on a Sunday (today) and I was down to using the e-​brake. I needed my car back same day for work the next day. I searched all over Stockton (using my e-​brake) but most places were closed or didn’t offer brake service on Sunday, the one exception was pepboys who wanted $ 300 to replace my pads and rotors if I brought them in myself. My wife found Quality online, called and a young man said bring it in. I went there not expecting much but the young Mexican (or Filipino) man at the register was amazing, helpful, courteous and went out of his way to help me. He showed me how bad my rotor was, told me I could go buy it cheaper then they charged but when I asked how much they charge it was only $ 2 more then I could get it myself, down the road in a car with no brakes so I asked him to get the rotor for me, He took off right then to the store and came back with my new rotor. Quality only charged me less than half of what pepboys wanted and my service was done in less then a hour! When I called around I found the prices being quoted were way lower then what the shops actually wanted but with Quality I was quoted a price higher then it actually was and the quote price was still less then the places open on a Sunday. I could go on about how great this place is but I encourage you to find out for yourself. The other location near Wal-​Mart wasn’t as good as this one (still not bad, just average, had my tuneup done there) but the one on el dorado will be my go to auto shop from here on out, I refuse to go anywhere else. Amazing, Amazing service.

If you want your money to be stolen then you may take it to this place simple as that! they will inspect your car and come up with bogus stuff and charge leg and arm without replacing anything. they will have your car sit in the garage for days without touch it and then when you go pick it up they will have 100 things replace yeah right.

Worst place auto repair place in town. Tried to rip me off by not honoring their advertised coupons. Refused to give me the customer service number or contact his manager

Honest mechanic!!! I have been coming to this and the Holman road shop for years. The mechanic is very knowledgeable and never pressure you to do additional work. I would recommend this mechanic to any one.

Don’t go here! Go somewhere else! My Auntie only went in for an oil change. Then they told her that her car needs to be serviced. They tried to charge my Auntie over $ 500 just to change her brakes. They told her that her back brakes needed to be changed; I’m sorry back brakes take a very long time to go bad in comparison to front brakes. This isn’t the first time they tried to rip off my Auntie.

This place is a rip off. They charged me over $ 500.00 to replace an AC hose. Not even a year later the same hose was leaking again. I went back and they tell me that I have to redo all the diagnostic all over again.
After they charged me for that they told me what I already know. The same hose was leaking again. They want to charged me another $ 500 to do the same repair again. When I told them that it should be under warranty they told me that it’s not in there system.
And even after I show them their receipt they were still reluctant to accept it. And after all that they still charged me for labor to put in the hose.
Just don’t go here. There are other places with much better mechanics, prices, and customer service. If I could give this place less then 1 star I would.

Went there for an oil change. Their sign for a promo was an oil change for $ 20, but it turned out to be 10W20 Oil versus 5W30 Oil. So, the total was $ 27. Not what I expected but it was minor price difference. Front desk service was friendly. Technician was fast, done in 30 minutes. They performed a courtesy check with various fluids and informed me where things stood. Tried their oil change special again, now this time it is as advertized, $ 20 plus fees/​taxes. The problem at this time was I checked my car afterwards and found my transmission fuild dip stick disconnected as well as my coolant reservoir OPEN! That’s a problem! So, my confidence with this shop is questionable now.

Took my wife’s car here 3 months ago for an oil change. Took too long, tried to sell all sorts of add ons, very pushy. Now we go to get our oil chenged somewhere else and find out we don’t have an air filter! The idiot at Quality never put it back in after trying to sell us a new one and ours wasn’t even dirty. So not only did he steal my air cleaner, probably sold it to someone else, but my car sucked all sorts of dirt into the engine for 3 months! Never, ever go here, if you do, you get what you deserve, you were warned, wish I had been.

Took my car here to get an oil change. They charged me $ 45 and then he came out and said that my car needed other stuff. Coolant change and just a bunch of other stuff and that it was too dangerous to drive out like that. I think they just wanted to rip me off. DO NOT GO HERE!!!

I went to this place today to get a smog check and waited one hour– they didn’t even begin checking my car, nor did they tell me how long I would have to wait. When I told them that I was going to leave, they then told me that they were already working on my car, however my car remained in the parking lot where I parked it. The cashier lady then spoke up and said that it would be 15 minutes before they could actually look at my car. Also, while I was waiting two people came in to get oil changes and they were told and turned away to return next week due to being out of oil filters. Additionally this place charges $ 61 to perform a smog check (pass or fail), considerably more than the other places for smog checks. Do not come here for smog check.