Quail Lakes Nursery-Hillside Landscaping

Very helpful and knowledgable people. Customer service is great. This is our go to place for many reasons. If they don’t have it, they will get it. Eddie is very helpful and attentive to what we need and seems to care that we’ve thought through our planting plan. We will always be customers because of service.

I was searching for a Meyer Lemon… called, but got vm. From the pics it looked like the kind of place that would have what I was looking for so I took a chance and drove 30 minutes to find out. First impressions were good… well laid out, easy to shop, healthy plants. I looked around a bit when Eddy asked if he could help. I explained what I was looking for and he walked me over. They had several quality plants to choose from. Eddy spoke a bit about planting and care and asked questions to make sure I had everything I need to plant. I didn’t need anything else and I liked that he wasn’t trying the hard sell. I’ll definitely be back.

A months ago, my wife and I went to this place just to look. We had already went to Home Depot to buy some vegetables and herbs, but we were just curious.
We should have came here first! The prices aren’t that different. Plus personally, I’ll pay the extra $.50 -$ 1.00 for a stronger healthier looking plant. Plus we bought a spray nozzle, some insect repellent, and a stump killer. The prices were the same as Amazon and Home Depot. So I’m not sure what others were buying, but the normal stuff is the same. If you’re buying the pots that look custom designed… Well you’re probably gonna be paying more than a generic looking pot.
Also, the young guy that helped us out was knowledgeable and helpful. He even had a list of future veggie plant shipments in a list. It was very helpful.
We are coming back for some blueberries soon. So I recommend this place and I’m coming back.

First visit to Quail Lakes Nursery this morning and so far so good. I found the prices to be a bit high but not as high as other nurseries in the Stockton/​Manteca area. The selection of ‘winter’ type plants was reasonable for such a small operation comparatively. I assume a majority of their business is from the landscaping service that is provided. It would be nice to see a collection of the work that they have performed for others to get an idea of how their ideas stack up against other landscapers in the area. The owner was on his way out to check on a job but took a few moments to stop and introduce himself and direct me to someone that could answer my questions on products I was inquiring about.
The salesperson was quite knowledgeable and seemed to want to be very helpful. I hope this customer service remains true for future service.

I go here for tomato plants since it is the only place in town that sells heirlooms. The only problem is there isn’t much of a selection. I always wonder how the place still exists since it is always empty when I am there. Good selection of shrubs and trees. The potted flowers are a little on the expensive side.

Just got back from the nursery because my beloved Japanese Elm looked really bad. Mike looked at the branches I brought in & told me it was simply sunburn & a minimum of spider mites that should be addressed next March. Also told me why my impatiens had failed this season. He was so knowledgeable & in spite of the opportunity” to sell me”, didn’t try to get me out the door with a purchase. I will gladly return & ask for Mike. There was another employee present who was trying to get me to purchase some chemicals, but Mike was firm & adamant about the timing of the necessary chemicals & simply encourged me to return. Thank-​you Mike. So good to deal with somebody who knows their stuff & deals with dignity.

I do not recommend going to quail lakes if you value customer service. I purchased about 10 or more shrubs about a year ago and most of them made out fine. One of them turned brown shortly after I planted it, but I decided not to try and return it to see if it would make it. I asked a sales associate if they offer refunds. He was very accusatory and said that they do not sell plants that are not thriving and that «it must have been something that I did to it» to make it die. Of course I did nothing different than what I did for the other 10, and they are just fine. He further said that I should, «go to Home Depot if i want to be able to return a plant or want a guarantee on it.» I said fine and left it at that. Guess what? Now I will only be going to home depot because the prices are better and the service is better. I recommend others to do the same if you do not want a bad experience like myself.

Prices are out of sight. The owner and his wife are very rude to the customers. I went their on a referral from a landscaper friend of mine and man I guess to get good service you have to be a contractor or in the landscape field in their to buy more then a couple things. I even got the felling the staff are afraid of the owner. What a bad place to do business. The only nice thing is the selection and cleanliness of the place. Other then that don’t go here.