Paul Blanco’s Good Car Company

DO NOT SHOP HERE! I’d you have bad credit and are having difficulty purchasing a car go to AMERICAN CHEVROLET IN MODESTO. They also work with people who have bad credit, they will give you MUCH BETTER RATES, PRICES, AND QUALITY!
(No, I’m not being paid to say this. I’m saying it from personal experience)
If I could give them a ZERO I would. It’s the worst experience I’ve has from buying a car. They sold me a 2013 Acura ILX, which feltodd when I test drove it. I told the gentleman that was helping me with it, he said he would take it in to the shop. I returned the next day, they swore up and down that therr was nothing wrong with the car. I purchased the car because I needed 1 ASAP since my car stopped working and I had bad credit. They sold me the car at $ 590 payments with 23.99% APR after putting down $ 3,500. The tag price was $ 21,600 which they wouldn’t budge, even though the car was only worth $ 19,000. Long story short, I’m battling with them right now because after taking the car to Acura myself, Acura told me that Paul Blanco sold me car with a BAD BATTERY, MISSING SCREWS ON THE ROTERS, MISSING LUG NUTS ON THE RIMS, MISSING RIM KEY (acura had to bteak off the lovks), AND BAD BREAKS! Seriously Paul Blanco?! There’s nothing wrong with the car?!
They took advantage of the fact that I was a female, with no car knowledge, and in desperate need fir one. Horrible car, horrible service. Even the General Manager refused to help me in any way. Small claims, here I come!

This is the worst company I have ever seen. There commercials are lies. They say there a special finance company. I worked in special finance I have seen how it is actually done. They took my info and shotgun it to any bank they thought would take it. By doing so they dropped my credit score by 150 points. So now I have no chance of getting a loan any where else. I received a letter for the company I supposedly got a loan through saying they turned down me loan. It took me three days of calling and calling just to find out my loan was declined. I didn’t get any business cards from any persons evolved at time of sell. Every time I called I would get passed to someone else. If this happened to anyone else. I am going to take this to the news to show what crooks this company is. I am also taking it to the better business bureau.

Horrible customer service. I was offered a 17.7% interest rate. My response was I wanted to look around because that interest rate was insane. The salesman stood up, threw my papers in the trash and walked away while saying” well, have a great day”
He was very rude from the beginning. I had shared with him that I was pre approved through capitol one up to 35,000.00 @ 4%. He didn’t even respond. I had to ask again don’t you work with Capitol one? He then said. «not any more» and disappeared. He seemed to walk away often. He was gone for about 10 minutes and then pulled a ford fussion up and called us outside.
Became irritated when I stated that I was not a fan of Ford. We finally settled on the Nissan and went for a test drive. Then he showed me the figures…
So I went across the auto mall to Stockton Hyundai and purchased a brand new car with 18 miles on it, all maitence, bumper to bumber warranty, and gap coverage for less than the Nissan Sentra with 42 000 miles that they were offering. Not to mention the entire staff were amazing even though they were stuck there two hours after closing getting us all situated in our new car.

Would give it no stars if possible. Advertisement on TV are false say they can take bad credit, went in October 2015 and I didn’t have enough money for a down payment. Got a letter 4 months later from a lender stating they sent different terms to Paul Blanco for a car loan for me. I show up and have to do a whole new application and asked me every question again that I was asked the first time, this time I had the money for a down. Then they show me 2 cars that I «qualify» for talk about pieces of junk beat up, scratched up, dirty in and out. Manager says that’s because of my credit that’s all I can get and should consider either car because thats the best I will get around town. Why would I choose something that I’m going to wake up to and hate. So I left very discouraged ended up going to an upscale car lot on my way home, awesome service and I drove away with a 2005 Mercedes Benz, beautiful and my rate and payment are exactly what I wanted.
Would highly recommend before anyone commit to Paul Blanco shop around because there are better programs and car lots in Stockton. Don’t let them tell you with the bad credit you have that you have to get a junk car because that’s a lie!

Place was a joke! I cringe every one I hear a Paul blanco ad on the radio. They do not help people at all. I tried to go and they said I qualified for 5000 down and payments were 600 and wanted me to sign up and said I can give all my trac refund to cover the Down. They never even told me what type of car I qualified for or did I even look around because I was swarmed with the sellers. When I left and denied their terms they talked about how my credit was horrific and how I’d probably get my car repod anyways!!! Rude sellers!!! I went to another dealer where I only put 1500 down and payments were 300 and the car is the best!!! I wouldn’t give any stars but I doesn’t give me that option

Hi to whom it may concern I just recently purchased a car with my daughter at Paul Blanco in Stockton my salesman was raul he was a very respectful and tended to all my needs make sure that we were totally happy everything was totally smooth everything was great I couldn’t be happier with the sales part of Paul Blanco we got the car home the next day and the check engine light came on so we called Paul Blanco and raul said no problem bring it in again he took care of us brought into service dropped it off they pull codes on it they replace the part 2 Days Later the check engine lights on again I then brought the car in myself instead of having my daughter do it because she works in Lodi I brought the car back and I was standing inside the service department there was nobody around and this lady named Kim comes out and yells at me telling me that basically to get the hell out of here I don’t belong in here and I need to go out and wait inside the double doors anyways the car’s been in twice for the same problem the check engine light is still on my daughter works and Lodi we really don’t have time for her to leave the car cuz then she doesn’t have a car I don’t know what to do here I have never been so so so disrespected by this woman there’s a way to talk to people and that’s not the way you talk to people she could have asked me very nicely and said hey you know this is our policy this is what’s up what’s going on but to yell at me and told me to basically get the hell out of here that’s just that’s just not cool okay I’m a business owner myself okay you don’t treat people like that again your sales part of the business freaking awesome but the service department leaves little to be desired how someone with her personality could be in charge of your service department it just blows my mind if it wasn’t for the sales part of Paul Blanco I would never come back here and I will tell everybody do not bring your car to the service department because of her thank you and have a nice day

WORST EXPERIENCE EVER
SALESMAN RAUL
If I could get this completed 0 star or a negative star I would.
First you have to sign in and if you want to browse you have to go through the building. Their lot is tiny with very few cars to choose from
2^nd NO prices on cars at all and no warranties even cars that are 2016 when asked why there are no prices on the cars the salesman gave us a shady answer stating that the cars didn’t have prices just in case the bank can only finance you for one Amount they didn’t want to be stuck with another amount. Also when we asked about the warranty issue he said that all the warranties are void and no because since they bought from an auction. even though most standard powertrain warranties are still good on brand new cars up until a certain mileage because it’s offered from the car manufacturer themselves
3^rd I have all my paperwork ready that they said I needed to bring he then proceeded to take it and copy it all and then sat down his computer and was making some of these little noises basically like he was judging me for my credit which isn’t that bad it’s just low credit because I have a few tiny things on my credit so basically the salesman was acting «douche» from the beginning i tols him thay i couldnt afford more than $ 300 payments and he tells me thay isnt going to be possible then he leaves for about 20 minutes supposably researching my credit and seeing if I can get approved
So after he’s gone for 20 minutes and he returned he then states so I have good news and bad news. Good news is you’ve been approved second the bad news is that your payments are $ 450 I didn’t bring any Keys cuz I didn’t see the point in wasting my time or yours but he didn’t even tell me what amount down or what amount he was trying to get me financed for a work car events I hadn’t even told him what cars are was interested in was very shady from the beginning do not go there
THIS IS NOT A GOOD CAR COMPANY!!!

HORRIBLE CUSTOMER SERVICE AND BUSINESS PRACTICES! First of all my mom and I went into Paul Blanco looking to buy a car. Mistake number 1. They tell my mom she’s pre approved over the phone, but when we get there it’s a whole different story! First of all my mom talked to Christy and was supposed to meet with her for an appointment. We arrive to the appointment to check in only to find out Christy isn’t there. Red flag number one! This is where it gets good! Since Ms. Christy (who I’m pretty sure doesn’t exist) wasn’t there, we were redirected to Carlos. Carlos greets my mom and instantly my mom’s annoyed, so I tell her not to be that girl and just give it a chance. Looking back on the situation maybe I should’ve let her be that girl!
Anywho, we sit down with Carlos who immediately asks my mom for her information. My mom asks don’t you already have that info being that I was already approved? Carlos says they didn’t have that information and proceeds to run my moms credit. Carlos comes back to the desk with the printed credit report and immediately starts dissecting every detail and wants my mom to explain all the negative things on the report. Red flag number two! Now I’m getting irritated because you guys said she was approved now you want her to explain her credit when you guys claim to approve and work with all credit types. Yea right okay!
So once my mom explains her life away to Carlos, he says he’s going to take it to his loan officer for approval. Five minutes later here comes Carlos dangling some keys saying out of 120 banks only one approved a loan. We were like okay thinking he was getting ready to talk numbers with us, but he said let’s take a look at the car. He told us it was a 2014 Kia Rio, so we were like okay we’ll take a look. My mom started asking him questions about the car and Carlos didn’t know anything and kept telling her to look for herself. Like really dude, you can’t even tell us about the car? Red flag number 3! So Carlos pressures us to take a test drive, so immediately upon entering the car it had a weird smell like a pissy alleyway!
By then it was a hell no for me and I was hoping my mom was on board (and she was). We drove the car down the street and the car was making weird noises, so that pretty much let us know Paul Blanco is full of crap! After the test drive Carlos was trying to pressure my mom into buying this piece of junk, but had yet to produce numbers. My mom told him to show her the numbers and we’d go from there. Early on my mom informed Carlos that she only had 3500 for the down payment and he said that was fine. When Carlos came back with the numbers he said we need to put $ 5000 down. My mom told him she didn’t have that and he said if she could give him $ 4000 he would give her a loan of $ 1000 that had to be paid in 21 days (shady as HELL!).
My mom told him no that wasn’t going to work and to let her think about it. Carlos proceeded to get irritated and kept telling my mom this offer was only for today and that Mr. Blanco was on the phone with the bank trying to make this happen for her and she should just try another dealership. It’s like boy bye Mr. Blanco wasn’t on the phone doing nothing. Mr. Blanco is at home somewhere with his feet kicked up ripping people off! Carlos was less than pleased that we didn’t that funky alley smelling Kia Rio and if looks could kill my mom and I would be dead because Mr. Carlos wasn’t here for it!
I hope Carlos reads this because he thought he was slick and was going to get a commission off of my mom, so he could replace those ran over shoes he had on. I know you were in a bad mood when we left because you couldn’t replace the leaning tower of Pisa that you call shoes, but hey maybe next time Carlos maybe next time!
Stay away from this place and go to a real dealership. They aren’t trying to help you, they’re trying to help themselves! They make you feel like they’re your only option if you have bad credit and that’s not true! F@*k Paul Blanco of Stockton and Carlos!

So we went to look for our first car here because they said They accept anybody with bad or no credit so we we went to look around and we saw they didn’t have much to pick out from, the lot isn’t very big there was like 6 other people looking for a car waiting for the sales men to help them out we were one of thos people waiting to ask bout the car we wanted and no one came out to help us out so we continued looking around for another hour and yet no one came to us so we decided to leave and go to another dealership where they helped us out right away and had excellent customer service. I don’t recommend anybody going to that dealership I don’t think it’s worth spending your time and money trying to buy a car there. I rather go to a not so big company as Paul blanco and get a car from them. Overall good luck choose wisely.

I would like to make a special thanks to Tony and the rest of the crew at Paul Blanco for really showing me how shady car salesmen are supposed to act. After sitting at Tony’s desk for 45 minutes without even a courtesy check in, we received news that we weren’t qualified for an amount for the 1 vehicle we were actually in there to see. While that would have been fine, since we had a cosigner willing to come in and assist with financing, the manager and Tony proceeded to try to force a Chevy Caprice down out throat that they knew nothing about. On top of that, when we agreed to see the vehicle they were attempting to force on us, they made us wait for an additional 15 minutes. After the 15 minutes elasped, I found Tony and the sales manager having a good time chatting it up in the office, rather than assisting the customer. When we declined to purchase the vehicle, Tony walked away without a hand shake while muttering «Whatever, it’s no big deal.» The lack of professionalism astounded me. We decided to shop elsewhere.

Came from the Bay Area to get the car on their site look at there commercial they lie

They pre approved me over the phone. I went in brought everything they asked and they told they had to approve me that I basically never called never was approved. Wasted time diving to them basically they lied to get me into their dealership.

Stay away from the scam of a place. Drove there to look at a car my friend was very interested in and had called about. My friend, myself and my husband waited around for about an hour, talked to a rude representative (name was Angel, reflects opposite of his personality) who then tells us the car my friend called about (same day!) was sold. But we had to wait around for 2 hours for him to tell us this, all through a credit check and whatever else he was trying to abide time with. Very unfriendly, acted like we were wasting his precious day away. I wouldn’t be surprised if he was sleeping with one of those scantily clad co-​workers of his. Don’t waste your time with this place. Better off going to a REAL dealership.

Good car company? Yeah right. This place is a joke. I drove 45 mins because I was «approved» and told you had cars under 10,000 but apparently they have nothing under 13,000. I do not recommend. Terrible customer service and a complete waste of my time. If I could give zero stars I would.

I feel cheated and scammed…
I was working with BRENDA SALINAS. She was rushing me… I fealt like I was being pushed into a deal that I didn’t want to even get. I put 1500 $ cash on the table because that is what I was going to put down. She had then proceeded to take the money off the desk when I wasn’t really paying attention and she put it in the safe… I asked where the money had gone and she said she deposited it for the car for the down payment.
I said NO, I’m not even getting this car. I need the money back. And then she said «sorry we don’t have a key to the safe, we have to wait for a manger come back tomorrow.!»
I went back, no manger and no way of getting my 1500 $ cash. Then they tell me they need to cut me a check and it can take up to five days… I am livid at this point I’ve been out of 1500 $ for the past five days. My wife is 9 months pregnant what if we needed scar right away and they still haven’t given me the money. I filed a small claims court and a police report against this shady establishment.
Please for your own sake and money and time, do not shop here at all costs.
This is a very bad business they will cheat you and scam you into a good deal and DO NOT BY ANY MEANS TRUST RICK. RICK IS THE FINANCE MANGER HES A SHADY SNAKE WHO WILL TELL YOU ANYTHING YOU WANT TO HERE.
So please take your time and research buy a car on Craigslist but I was cheated. They stole my money. I am trying to start my family and they ruined everything for me. I needed that money I could have bought a car to get ready for the baby. And now I can’t
Please do not shop here you’ll regret it!
Ps I called PUTU BLANCO 13 times and emailed her 20 times and no reply. You’d think the owner would call back a angry customer who filed a police report and is taking them to court! But no she’d rather loose her business
I wish these people could be arrested. I feel so cheated. I just can’t believe how nice they were at first. And how welcoming they were then all of a sudden they trap you into something then when you say no they do sneaky and shady things, like run your credit report 6 times or steal the 1500 $ off the table when yo aren’t looking.

They boast about the opportunity to buy a vehicle without great credit, but they use the same banks as their competitors… So why go there? What a waste of time… if there was a way to. put no stars I would. They had me waiting three days… dodge got me a new vehicle, with awesome rebates, when Paul balance said I had bad credit… oh really???

Love my BMW 328i, I wish I would have bought it for my BMW Car Dealer Paul Blanca is the worse as far as customer service and honesty. In the process of filing a claim against them for not doing the job they said they did on my car.

No se dejen engañar por la radio!
me querian vender un 2010 honda civic por $ 3 mil downpayment con pagos mensuales de $ 600 porque mi credito apenas va empesando. La ayuda que segun Paul me dava eran $ 1,000 en pagos mensuales de $ 100 ojo! echenle lapiz raza…
$ 600+$ 100= $ 700 al mes no se les olvide la aseguransa para mi como nuevo manejador casi $ 200
Al mes vienes pagando casi $ 1,000 yo no se ustedes pero para un honda civic 2010 no vale la pena. En priner lugar 600 al mes ni que fuera un carro del año zero millas.
No se dejen engañar ponganse pilas.
mejor fui a un dealer mejor, Toyota me logro vender esta chulada de camioneta tundra 2014 por $ 3000 DP todavia me esperaron 1 mes para llevarles el dinero completo jaja con $ 300 mensuales aparte me ayudaron a conseguir una aseguransa barata con Farmers! Esa si es ayuda!

If I could put negative stars I would. This was the worst shopping experience of my life.
Filled in the online application, a very nice woman lured me into the dealership by calling me and telling me they definitely could get me into the car I wanted for the down I was looking at. I set an appointment. When you get to the place, you realize that an appointment means nothing. They made me wait 2 hours for help and only sent someone to help me when I got fed up and was walking out the door. The person they sent me spoke no English, and I spoke no Spanish, so that was our first dilemma. We made due with some pigeon English on his part and some confused expressions on my part. He wouldn’t show many any cars, the car lot on site is just a rouse, these cars are not available, he told me everything I saw on that lot was sold. He badgered me into giving him my license to run a credit check and then forced my husband to give over his even though we kept saying don’t run my husbands credit. He then came back and told me he could get me into a car, even though I told him I needed a pick up. He became very rude and argued with me, even though he had sales awards on his desk! I ended up walking out, walked across the street to Stockton Auto World and was out of their in 1.5 hours with a exactly the car I was looking for at the rate, the down and the payment I wanted. Plus the service there was amazing. Stay as far away from the Paul Blanco Auto Rip off specialists if as you can!

This Paul blanco, is not true, that easy financing… my daughter went and tried to buy a car and she has decent credit… and they asked her she needed $ 5000 down payment… so it’s not true what advertising they mention… it’s fake… go to Stockton honda, better chance and not so much down payment, took my daughter there, and wow, she drove off with a 2015 honda civic, and only $ 2000 dn… great job…

Kris contacted me and made good on fixing the issue. She got the window fixed as well as the air vent know that was missing. Kris also provided me with a rental car to cover me till the work was finished. I have to thank her because she really didn’t have to do that.
If there are issues I would say go strict to her as she is able to get them cleared up and moves wuickly. The experience was great with her and my sales representative.