Knights Plumbing and Drain

After my wife did her research on Unilocal.It was decided to give knights a all. The person on the other end the other end of the phone told my wife the plumber would be with us shortly (he was coming from Tracy). 20 minutes later, Jason arrived to assist us with our plumbing issue. Jason was very professional as he listened to what I did to try and fix the problem. Jason was quick to jump in to fix the problem. After several attempts to snake the drain didn’t rectify the problem. It was time to pull out the big guns (hydro-​jet). After a lil work our blocked drain bag an draining. During the entire process Jason advised me what was going on and that our issue was due to excessive grease buildup.
Before Jason left, he fixed a cracked pipe I managed to do while I was trying to self fix the problem. I will definitely use this company again! If my friends ever need a plumber. I’ll tell them about my experience with this company. Keep up the great work!

Thought I’ll give this company a try after seeing all the positive reviews on Unilocal,but after wasting two days on scheduling for service repairs on my parent’s water heater I should have just looked elsewhere from the beginning. First day, I called and spoke with Gene at the office to schedule me in for the repairs. He went over their service fee of $ 99.50, 100% guarantee, polices, and said he’ll call me as soon as somebody was available to come out. Never got a call and I followed up the next day with Michelle. She did not see that I was scheduled at all, but did recall hearing Gene talk to me. She had no explanation what had happened, but rescheduled me in for the day. I decided to give them another chance… Mid afternoon, I received a call from Gene, but didn’t get to the phone in time, however I called right back. Literally it was less than a minute after the miss call. He answers and said that unfortunately he had sent the technician already to another job because I missed his call. I don’t understand how that was even possible when he was leaving me a voice mail at the same time I was calling him back since I could hear my incoming call beeping in the voicemail when I was listening to it afterwards. Talking to him on the phone he proceeded to ask what was the make and model of my water heater. At the time I did not know as I was calling for my parents. He then informs me that they do not do repairs for all models since they are only contracted to buy parts for certain ones. WHY weren’t I informed of this from the beginning? After being told they possibly would not be able to come out for another day… I was done with this company. It became apparent to me that they didn’t want to waste their time on a customer that they may not be able to make money off due to a unit they might not be able service. If you’re looking for honest and great customer service, then steer clear of Knights Plumbing.

Discovered a leak from 2^nd floor down to 1^st floor this was the worst timing we were in the middle of a family situation in hospital Emergency Room. I called ServePro the water damage guys and Knights Plumbing for the repair from the Hospital and they both gave me a estimated time (very easy to schedule. So I drove home at to meet the the plumber and he called during my trip home 30 min before estimated time said he can there early 20 minutes if were available. PERFECT!!!
Jason/​Knights Plumbing was fast, on time/​early, educated us on the situation, repaired the leak. AWESOME FAST and FRIENDLY and he also help answer questions for the water damages technicians.
5 Stars!

Called Knights after reading Unilocal Reviews. My water heater pilot light went out on New Years Eve. I called New Years Day and Rene was dispatched to my home with in a few hours. Rene was very professional and courteous. He explained to me how Knights operates and after I agreed got right to assessing the damage. Initially Rene advised that I would need a new pilot light assembly because my model didn’t allow for replacing just the thermal coupler (the part that was bad). He advised he didn’t have the part but would run and pick it up and be right back. When he returned he advised that he was incorrect and that the thermal coupler could be replaced without changing out the entire assembly. The original quote changed and he wrote it up right away. He went straight to work and within the hour was complete.
Also signed up for Knights Savings Plan that costs $ 9.99 month however that monthly payment is saved for you and can be applied to future services. Also includes annual maintenance. Having an older home I believe this service will come in handy since I no longer have a Home Warranty.
Thanks Rene and Knights staff!!!

Have to leave another raving fan review of Knights plumbing. We discovered a huge leak in our spare bathroom today and needed it fixed today. My wife called Knight’s but told them she had to be gone by 1:00 this afternoon.
Jason from Knight’s came by near 11:30and had my wife on her way by 12:15. Sink rep-​plumbed and better than its original state.
Thanks again Knights! You are the best!

I contacted Knights for a loud banging noise coming from my master bathroom. Whitney was very helpful answering my questions when I called. They were at my house the same day and fixed the issue.
Thank you Orlando for being there on time, explaining everything in detail, and being very professional.
If you need service don’t hesitate to contact Knights plumbing.

After fighting with home warranty and another plumbing company we called Knights out of desperation. The best decision I could have made. To save some money I was able to pickup a water heater at Home Depot myself and have it waiting for them when they arrived.
Orlando came out and mid morning and before 1 pm I was taking a nice hot shower. He explained to me how to take better care of my water heater. He is super friendly and very knowledgeable.
I will make this company my first call for all my plumbing needs in the future

Orlando was extremely professional. Kitchen faucet needed replacement. He was patient to explain potential solutions, did excellent work, allowed me time to purchase parts myself and the costs were very reasonable. Nice to find a professional company!

Orlando arrive sooner than expected, got right to work and didn’t leave until the water was turned on. So thankful that he helped us during our mini plumbing emergency! Ask for Orlando, he makes sure you understand all your options before starting! So thankful he saved the day!

Orlando did a great job. Showed up on time and was able to take care of my plumbing problem quickly. First time using this company and so far I am impressed. They Dress well and take the time to cover their feet before coming in and clean up after very nicely. Maybe not the cheapest I have paid for plumbing, but very good work. I have paid the cheapest for other work and was sorry, do not feel that will be a problem with this company.

Rene was very professional and courteous. I will definitely call them for future plumbing needs!

We had an issue with our drains. We called Knights at about 5 and the plumber came right out. He stayed until about 9 pm and made sure the project was done right. We were so grateful for the prompt and complete service! Will definitely call them again if we have another plumbing issue

I called these guys out due to their star rating on Unilocal.Happy I did, they did a great job and found the issues within the hour. Orlando was my Knight and helped me to understand what was going on. I’d use them again for all my plumbing needs. Ask for Orlando.

We have an old house, and since we bought it we have used Knights three times in the last year and a half. They were always for different parts of the house and every time I asked for Hector. I love how friendly he is and how knowledgeable he is. We had a very tricky issue and he was creative and fixed our issue. These guys are very professional and get the job done. Thanks Hector.

First time I used this company. Our garbage disposal needed to be replaced. The technician Hector was very professional and knowledgeable. They were very effecient on sending someone out within two hours of my initial call. I will definitely use them again when I’m in need of a plumber!

Orlando was prompt and got right to work. Fixed the problem which was under warranty for free and installed a new toilet seat for free also. Got the job done quick and efficiently.

We had a broken pipe and they came the same day (we didn’t call until about 1pm) and fixed the pipe and made it better than before. They asked if we had anything else since they were there and they fixed another area we needed. And so far a week later everything is working great. Very professional, both in the office and from the plumber on the call.

If I could give Hector Mata 10 stars I would. He went beyond the call of duty. I can’t say what an amazing person he is… of course, he’s a great plumber, but he went beyond that to be a beautiful human being. I can’t thank him enough. He deserves the very best life has to offer and I hope that Knights Plumbing recognizes the gem you have in the gentleman. Thank you again, Hector!!!

My Insurance company came after me for not securing a water heater to the wall and after calling around this was the only company to at least give me a range that it would cost. I appreciated that so hired them. They came out and it fell in that range and they were on site same day and did the fix after I gave them approval. They also sent me a picture of the work done as I don’t live in Stockton. Payment was done over the phone. All in all a company that I would recommend.

$ 311 for kitchen faucet replacement part and labor.
I found Knights Plumbing from tje Unilocal which had 5 stars. The service was good, professional work and no issues. I will call them again