Was told to wait time was 1 hour due to we had a party of 7. Ok no problem, until we watched a table open for 45 minutes. we asked about the table when we walked in and they said it was reserved. They were holding multiple tables for 50 minutes??? We again asked how long after an hour(at this time the reserved tables were still empty) and they said any minute. We walked through and found there was only 1 area we could all sit and people were just now eating at those tables. That meant it could be another 45 min — 1 hour wait! After 1 ½ hours we were angry, called Applebee’s and they got us in immediately! I will never go to that Chili’s again and I am reccomending all family & friends to not go there either. When we asked the manager what they could do for us, she said I’m sorry… Sorry isn’t good enough for making us wait that long period and not allowing us in ahead of a party that was 10 minutes late anyway!
Kim D.
Classificação do local: 5 Stockton, CA
We always have great customer service and food when we dine here. Sit in Kourtneys section, she is on it! Recommend trio fajitas! Three berry blended margarita is yummy too!
Art J.
Classificação do local: 1 Stockton, CA
The reservation check in system is a joke you can be the only one waiting and a call in jumps ahead of you after they tell you it’s going to take 5 – 10 mins. You are sat at a wet table let’s see how the service is.
Peter J.
Classificação do local: 1 Concord, CA
Walked in at 1:15 on a Wednesday. Was told there was a 15 – 20 min wait. We sat down, looked around and noticed that half the restaurant was empty. Hostess said that they were understaffed and management did not schedule enough servers. Good job Chilis, way to staff your building to lose sells and not build them!
Eva R.
Classificação do local: 5 Stockton, CA
These 5 stars are for Alexis. She was amazing as our waitress for a party of 15. Super friendly and energetic even though it was 9pm. Food and drinks were also good but Alexis won us over w her bubbly personality.
Richelle B.
Classificação do local: 4 Stockton, CA
Took my girls to Chili’s. Service was great… food was ok. I love going to this spot but staff does a lot of talking with one another instead of servicing the customer. Overall still a great spot.
Jake S.
Classificação do local: 4 Lodi, CA
Good food and great drink they are just always busy and the parking a lot is a little small, But over all a good place
Michael R.
Classificação do local: 1 San Jose, CA
Loud. Average food. Nothing special about the place. Long waits for seating. Why does anyone go to this place. Did I mention loud? Every location I’ve been to could use noise abatement. Some soft surfaces. Tile and glass everywhere makes it necessary to yell to be heard. This is not a convivial atmosphere as the people running these restaurants seem to believe. It’s stressful. Annoying. Unpleasant.
Llesica O.
Classificação do local: 1 Stockton, CA
They served me a piece of chicken that was half raw. The manager wasn’t understanding. She didn’t even offer me a discount. I won’t ever go there again. Especially with their bad customer service.
Daniel R.
Classificação do local: 5 Stockton, CA
Best eating experience. Best margaritas. Fun interactive gaming on the Kiosk at every table.
Nicole T.
Classificação do local: 1 Stockton, CA
I’m sad to say it’s awful. The service is soso but the food isn’t even good. I’ve tried 4 different occasions. Things happen, different cooks, busy nites yeah NO it’s always a let down. I’m laying here watching the commercial advertising the 2 for 20 dinner and it should be ileagal to air!!! It’s going to be nasty I promise. 2013 — 2015 worst dining experience ALWAYS.
Ronnesha L.
Classificação do local: 3 Stockton, CA
My favorite place has disappointed my taste buds. Our Friday night wine movies and food was a thumbs down. The new smothered chicken burrito was nothing they described it to be. I went out of my comfort zone from Salmon to this super dry rice burrito. Tons of rice that didn’t seem fresh or maybe mixed with old rice. What got my attention was 3 cheese and smothered. Not by a long shot. The moist driest meal I had in a long time. I seen no cheese and barely drizzle on top. The boneless wings were super dry drenched in sauce. Thank you honey mustard for camouflaging everything. I will stick to my Super yummy Salmon from now on. Hopefully the cooks hasn’t change and my salmon starts to be dry. Ugh
Be N.
Classificação do local: 4 Stockton, CA
Their services are really good. They know how to make a customer happy. One that come to ensure that you are satisfy with your meal and if anything else is needed while you are there. Their food is also to my taste although during my last visit that I ordered didn’t taste as good as before but it’s still pretty good. I love their unlimited salsa and chips; it always fills me up and its is very tasty! I would normally come here for a meal after I get better from being sick; still no idea why.
D. C.
Classificação do local: 2 Stockton, CA
I like Chilis, but guys cmon! I ordered a grilled chicken sandwich today without cheese because I’m lactose intolerant. When I received it, there was cheese on it so I sent it back. 10 minutes later they brought it back. The SAME sandwich without cheese, you know how I know it was the same? It was COLD. They just replaced the top bun that the melted cheese was on. Way to be sensitive to people’s allergies guys. Very disappointed.
Melissa O.
Classificação do local: 1 Fairfield, CA
Came here for dinner with my friends on a Friday night and I should have looked at the ratings before coming. The waitress was nice to start off, a blonde older Lady, was friendly and joking with us. We ordered drinks and appetizers and they came out about 25 mins later and were a bit cold. My friend and I ordered CoronaRitas(which were amazing!!) but they took even longer than the appetizers to come out. Our entrees took another 45 mins and also were somewhat cold. Many little things wrong with all of our food but the worst was there being a hair in our food. Our waitress was MIA for the last 30 mins and did not come back to our area that another waiter had to get our meal comped(which they were very nice about and offered another meal). Overall not a good time, not good service, not good food, but awesome CoronaRitas!
Matt D.
Classificação do local: 4 Indianapolis, IN
Great service, good food, yummy cocktails. Saw some of the reviews before coming, so we were expecting poor service, but adequate to good level of food and drinks that is standard for the Chili’s brand and their affordable price point. However, our waitress was very attentive and quick, and there were no issues with our orders or food and drinks. You don’t expect filet mignon at McDonalds. Set your expectations according to the restaurant level. A normal Chili’s would probably get a 3star from me, this one exceeded my expectations and gets 4. Would go again. PS The presidential margarita is fantastic. Get it without the salt(if you’re not normally a margarita fan like me)
Hao L.
Classificação do local: 4 San Bruno, CA
First impression the place is not so clean. But the waitress is really nice. The food is decent. In between they do little cleanup it helps a little bit. Overall three and a half star for the food and a four and a half star for the service.
Junior V.
Classificação do local: 3 Stockton, CA
I come here with a friend and we have the same thing every-time. Unlimited Soup and Salad —(Chicken Enchilada soup). Sometimes, we’ve been seated for a while before the waitstaff takes our order. Other than that I’ve not had any other foods from them so I can’t give any other feelings towards this location Junior
Jasmine C.
Classificação do local: 3 Sacramento, CA
After having a bad experience from Sacramento Chili’s, so never thinking about choosing one in Stockton. Sister in law choice this time and we had app samplers with fully loaded potato skin, boneless wings and spinach with artichoke dip that was really creamy and filled with a lot of artichoke with exception the chips for the dip were way to thin and fall a part when you tried to scoop the dip :( I had fajitas with 3 kind of meats chicken, shrimps and beef, but on the beef side hot plate was really hot its burn the vegetables and over cooked the meat :( Had to flag our waiter for refilling our sodas too.
Don D.
Classificação do local: 3 Stockton, CA
I’ve been here a a lot of times and my experience has never been bad, we’ve always had great service, great food, and left happy. I’ve never had to wait for a table, which is nice, as I’ve found that most Chili’s restaurants on a Friday or Saturday night are packed. Maybe it’s because of the economy, but it’s never been packed. Our wait staff have generally been very professional, friendly and speedy. Kevin, my server tonight gas great as always. Go Kevin!