Central State Credit Union

We are new to this credit union and let me say the moment we called asking questions about a refi– car loan it was nothing short of exceptional! Stephanie helped us and was able to answer all our questions and really went above and beyond. She got us in and out in a timely manner and was very professionally friendly! We will be switching all our banking needs to Central! It’s always a sweet deal when you’re saving some money…

I mostly go here with a friend. Although, one day I tried to open an account here, I found the account person to be rude. I provided all the necessary information that was requested and because my main mailing address is a PO Box, she gave me grief and made me feel uncomfortable when she insinuated that people who use a PO Box either do things illegally or have something to hide. That was enough to gather my belongings and head out the door. I never felt like such a criminal. So I do not need to (1) have them monitor my money that I work hard for with a legal job (2) I don’t need them to hold any of my money and (3) I do not need to be spoken to in that manner — especially when they do not know me. All I know is I have a great bank and will not open an account with this credit union.

Warning! Don’t use their wire transfers. They tell you the money will be transfered that day and then they don’t do it. They call your house and say we can’t transfer the money without your verification. Of course you’ll get this surprise when you get home from work. They wont re-​embursh the penalties on your title, after all you should have gone straight home and waited for a phone call they didn’t tell you about. SUCKS is an understatement.

What do you look for in a bank? If you are like me, you look for security and total trust. That is what I get from Central State Credit Union. I have banked with them since college and wouldn’t dream of switching banks. I feel totally confident knowing that my money is in good hands.