Ruby Nails

HORRIBLE EXPERIENCE AND WILL NEVER RETURN! !!! The staff is extremely rude. I have never been treated with this much disrespect. Hopefully the ower will see this comment and email me at
. I would love to explain why I will never enter the doors of Ruby Nails again!!!

This place is horrible!!! Stay away!!! They refused me services claiming I wouldn’t fit in their chair… I’m not skinny but I certainly would fit in their chair. Wanted to put this warning out there to hopefully save others the humiliation! Never in my life have I seen anything like this. Ironically, they claim they are Christians but don’t be fooled. Very rude and crowded!!!

They’ve really gone downhill lately. I’ve started going elsewhere but I went in here today for a regular mani with a friend and it was a joke. They were able to get to us right away, but the whole manicure lasted maybe ten minutes, including me getting up and washing my hands. Ten minutes! And it wasn’t even that great. No neck massage either. I’m not sure if they were mad because I quit coming there or if they were mad because I was getting the cheapest service they offer or if they’re just lazy now, but it was a really dumb experience all around.

Wanted to get a quick polish change on Memorial Day — apparently this was the only salon open in Henry County. I waited for 1 hour and 40 minutes… FOR A POLISH CHANGE. no one checked on me, and no one even attempted to tell me how long it would be for a wait. When I asked, I was simply told «long time.»
It took her 3 minutes to remove my polish and replace it — and I don’t think it was necessary to have to wait for that long.
I live right across the street and will not be back.

The first time my daughter and I went to Ruby Nails Salon was the Friday before Easter. I expected a long wait due to the holiday. The ladies were very apologetic about the wait. I got a gel manicure and my daughter had her nails and toes polished. The staff was very friendly so I planned to return. Two weeks later, my daughter and I stopped by on a Thursday afternoon. Once again they were busy but not as busy as the first time we visited. I opted to get a pedicure and my daughter got her nails and toes polished. I waited about 20 mins before I was placed in the pedicure chair. Once I was in the pedicure chair, I waited another 20 – 30 mins before a technician started my pedicure. My daughter, however, was only getting a polish and she waited an hour for this to be done. Other people came in after us and they were serviced before my daughter. After noticing this I asked the technician when my daughter would be serviced. She replied, «Ohhh the others had appointments». I seriously doubted that everyone walking into the establishment had an appointment. I do, however, think customers are serviced based on what salon services they are getting. My daughter was only getting a polish to her toes and nails so I guess that wasn’t a high a priority or a highly profitable service to the nail technicians. After spending two hours in the nail salon for my pedicure and my daughter’s polish to be applied, we finally leave. Later that evening, my daughter advises me that the polish on her nails was gone. To my dismay her nail polish was completely gone as if it had been cleaned with nail polish remover. I had never seen anything like that before.
The next day we returned to the shop to let them know what happened. My daughter didn’t even have her nail polish on for an hour and it was completely gone. Once we arrived, as usual, they were busy. In fact, so busy, no one greeted us when we walked in the door. My daughter and I sat and waited. Another lady and her kids walked in the door, no greeting from the nail technicians. After having sat for ten minutes with no acknowledgement from the Staff, I got up and walked towards the door. Then I was stopped and asked what service did I want. I proceeded to let the lady know that my daughter’s nail polish came off in less than an hour after leaving the nail salon. She then says, «Oh, we’re busy can you come back?»
We will NOT be back. If you value GOOD Customer Service and quality products take your money and business elsewhere.

I have been going to this salon for over ten years. Tina and her staff are wonderful and do a great job!

AWFUL! Sloppy work, rude people, terrible polish selection and unprofessional. Ps– make sure you’re either married or wearing a fake ring b/​c they will ask you 20 times why you’re not married, then proceed to tell you your nails are too short. Jerks!

First time: Got the works for my Va-​k, got one shoulder «massaged» — and not very well at that. Leg massage — not really. They did the mani and pedi at same time; not relaxing at all as the gel drying machine kept going off and I had to keep hitting it; felt like a pretzel, this hand crossing over that one while this foot in, that foot out, blah, blah, blah. With all that, the french mani-​pedi came out pretty good.
Second time: I opted to get mani-​pedi one at at time. Found out that all of the ladies are’t good — went for the french again, asked that only one nail be cut down, they were not as long as they usually are and I wanted to keep the length one the rest. When she put on the white tip and it was almost 2/​3s, if not more of my nails which were not that long to begin with, asked that they be made more narrow. Ok, she did that, then I saw that they were crooked, she tried to fix them and could not get it right. She asked another lady to try, she couldn’t fit them either and asked if I wanted to try — jokingly — really? Then the first one, in an attempt to «fix» them CUT THE SIDE OF A FEW OF MY NAILS OFF — WTF!!! I said forget it and went for a plain color. To get the gel off she buffed the top of my nails off thereby thinning the nails. Can you say «not a good idea!!!»
Proceded to get the pedi with another lady, who knew what she was doing and did a great job. Meanwhile the first lady did the single color (which I took off when I got home) and proceeded to massage ONE shoulder. When I got home I noticed that all of my nails had been filed down to the top of my fingers. Not happy!!!
Third time — I got a few recommendations from some of the ladies there and will give this place one last try.
I must say that these women WORK VERY HARD. They work 7 days a week!!! and very long hours and they still don’t seem to make a decent living. The place is clean and attractive, the ladies are very nice, but you need to find the ones that will give you consistent well-​done job. There is a man there, I think his name is Tuk and I will give him a try, but 3 strikes and they’re out.
Prices are reasonable.

Excellent service. I just didn’t like all the talking they were doing in their native language. Found this place through Unilocal!Very pleased and Tammy was amazing!

This is by far the best nail salon I’ve ever been to. The staff is amazing at what they do, they are also always very friendly. Tina always asks about how I’m doing and about my family every time I go in and I don’t go in nearly as often as I used to. I moved on the north side of Atlanta a few years ago and I’ve looked in Alpharetta, kennesaw, midtown, and buckhead for a nail salon that compares and I have yet to find one. The prices are amazing at ruby and the last time I had my nails done I got gel and they lasted for almost 4 weeks. Anywhere else typically only lasts about 1 – 2 weeks. I highly recommend ruby nails to anyone that is looking for a new nail salon. I go down to McDonough just to get my nails done there because no where else compares to them!

Hands down the best nail salon in McDonough, GA. The customer service and skills of their technicians make up for the lack of ambiance in the salon. It is worth every penny every time I go.

I have been going to Ruby Nails for almost two years and I have never had to wait 45 or 90 minutes to get my nails done. If I was to go on a Saturday afternoon or Friday evening then I would expect to wait but I choose to be smart about it. If some reason I can’t go during the times I go then I will pack my patience and just relax. All the ladies and gentleman are very nice. I’m greeted with a smile when I enter and I’m given a farewell and we will see you next time when I leave. I live 25 minutes away but I will make the drive because the experience is awesome.
Now the nail service is definitely on point. I always get solar nails and Lee always does an excellent job on me. I don’t get pedicures that often but when I do they are done very well. I would definitely recommend this nail salon. It is definitely a best kept secret. I’m going to get my nails done tomorrow as a matter of fact. Lol

I went to this Nail Salon for the first time Apr 30 2012. I had a very long wait app 45 m for a pedicure /​manicure. There was a «special» for a pedi/​mani for 23 dollars. I stated when I went in I would like the special. Then 45 m later I was put in the spa chair for the pedicure. The lady said to me in a very foreign accent 23 dollars I replied yes. When I went to pay the clerk said 23 plus 8. I replied 8 for what? She said you got the deluxe pedicure. I said not only did I say when I came in I wanted the special but the person doing the pedicure stated 23 and NOTHING else and I replied yes I want the special. There was no doubt in my mind this was a scam. They honestly thought they could intimidate me into paying for services I did not ask for. I stood my ground and said no. Then the nerve of her to reply we will LET YOU BY THIS TIME BUT NEXT TIME NOT!!! WOW REALLY! I felt I did get a good mani/​pedi but because thye tried to scam me I WOULD NOT GO BACK. I will admit this is common practice among many nail salons. I feel they use the language barrier as an excuse to do what they want and charge what they want. Bottom line if you want to use this salon be prepared for a wait and look out for hidden added charges.

This is my Fav nail salon ever…
N my fav nail Tech is nancy!
Prices r also gr8!