Pin Strikes

Ventured out here for a birthday party and there wasn’t anything super fantastic about this place. You walk in and just kinda figure out how the system works as there is no specific «greeting» area at the front door so you have to walk towards the back of the building to find info desk. Most of the staff that I came in contact during my visit didn’t seem that happy to be working there and weren’t really that helpful.
There’s an arcade area, a ridiculous amount of bowling lanes, a small bumper car area (on this particular visit only three of the cars were working), laser tag, and a decent size restaurant and bar area where the grownups can play pool or watch sports to get away from the kiddos if needed. The bowling area seems rather big but if you don’t ask for a party room, they just throw two tables right behind the lanes for the kids to sit and eat their food. With all the extra tables and chairs, the space seemed cramped. It was fairly dark in the bowling alley as they do laser bowling during the day and there was all sorts of music playing so it seemed to keep people in the partying spirit.
Bottom line… mediocrity is the name of the game here.

Every single time I come here I expect to have a fun time with my friends with a FRIENDLY environment but for the last three times this particular cashier name Lavionica. She always have this unfriendly attitude whenever she rings people out. I don’t know if she doesn’t like Asian people or just woke up on the wrong side of the bed every single day and hate everyone. When she cash me out she asked something I didn’t hear clearly and when I said «excuse me»? She said «forget it!» And rolled her eyes. Then when I clearly told her my group is playing two games per lane, that means 4 games in total she only entered 2! Then when I came to question and asked if I can pay more for the games she wants to give an attitude again! I don’t know if she’s the manager or not but if that’s the case then she needs to take management class. I will never ever return to this location to bowl. It sucks to drive 40 minutes to bowl at a different location but I rather have friendly services.
Everyone else who work there seems decent. The game room cashier was super friendly.
So Lavionica, if you’re reading this I hope you lose that attitude problem of yours or go get another job that makes you feel happier. And just a little reminder. «treat others how YOU want to be treated.»

The service in the bar is pitiful. We came in and were never greeted. We sat for 10 minutes and when we finally walked to the bar, 5 people ignored us. Finally when we asked someone for a drink they said they were closed. They were still serving other customers and we watched people get food while we were there. It was the rudest experience that I have ever been a part of. As a server and bartender for 15 years, this was extremely unprofessional.

Nice lanes!!! Food is good and there is a game area right next to the alley inside. Rental prices are a little higher than I would want to pay on a week day. But staff was prompt and friendly.

Are you serious??? It’s 83 degrees OUTSIDE and MUCH cooler out there than inside. And NO… I did not have any alcohol, nor did I do a lot of bowling. After all, you can’t bowl on lanes when they are constantly needing service or re-​rack. The music was and I truly appreciate the quick announcements, loud and clear, to get unaccompanied minors out of the building! As busy as it was, the food that we ordered, wings, were serve red very quick. The wings were good, but if you don’t like a lot of sauce you should tell them to make it like, but we loved it. When we arrived at our lanes it wasn’t clean, but a gentleman did promptly come and clean the table. We are league bowlers, so if you are expecting lane courtesy stay home, we overall enjoyed the night out with family.
One other thing, if you are a league bowler be sure to watch your balls and shoes, my husband ball was pretty scuffed from constantly getting stuck when the lane would breakdown, and there was a bit of food and other stuff on the lanes so we will be cleaning our shoes to be in the safe side.
We will visit again!

I and my friends come here all the time for bowling and the manager (the lady one) always got attitude even though we pay for our games. I know that «PAY for what we PLAY» rule and i dont need the refund even though we cant finish our game, yet every time i buy games the manager (the lady one again) DOES NOT let me add 20 games at the same time, she told me to add 5 games first and then i can add 5 more after i finish my first 5 games. WTF? Where is that rule come from? I can add as many games as i want as long i dont need the refund. I never have problem with bowling before until that lady become the manager (i have been to that alley for couple yrs now). The manager is ridiculously stupid

I had purchased a great deal for bowling, shoes, pizza and soda through Deal Chicken last June and had not used it. Time was running out, and got the family together and decided to go before it expired.
When I arrived there was a little confusion on whether they were going to honor the deal. I was pretty firm about getting the deal I paid for. The GM there (Tim) at first wasn’t going to give me the deal as purchased. But he did some research, made some calls and honored the agreement which is what I wanted.
Now this could have got real ugly, real fast, but Tim made it right and ensured that our outing was a fun time. The Ops manager, the staff and the food service personnel all exceeded my standards and we had a great time. A night to remember
It’s all about making it right. That’s what happened and everybody was satisfied.

One star only because I can’t leave zero stars. Paid for 2 games of bowling here and had a decent time actually bowling, despite the terrible service in the bar/​food area. One game and an hour later, we decided to leave and went to the front desk to get a refund on our outstanding UN-​played bowling game. The «manager» behind the counter promptly presented us with a sign that said «you PLAY what you PAY» so essentially, there would be no refund on paid games of bowling so if we pay to bowl we have to bowl. She then said she could give me a store credit in the amount of the outstanding bowling game for «games only». Interestingly, this sign was nowhere in sight earlier when I made my purchase and was told that one bowl game lasted ONLY 15 minutes. Upon further inquiry, we also found out this meant the credit was good for only video games and not a future game of bowling. This made no sense to us as the alleged sign said that we were prepaying for BOWLING with no refund. We spoke to a higher manager of the so-​called manager and he was adamant that there «was nothing he could do and we should just play the video games «. We are 30+ years old! WTF? We came to bowl and PAID TO BOWL! I would not recommend this place due to non-​existent customer service and we will NOT be returning.

Lots of fun, food is great, employees can be a little nonchalant at times, but hey place is still fun!

Cons: This used to be my favorite bowling spot until now. The service was super slow as far as trying to buy an alcohol beverage. I walked off several time because there wasn’t any one there to assist me. My nephews wanted to do the laser tag that took 20mins until ANYONE TO COME to assist them. Mind you all this takes place on a MONDAY!!! So there should’ve been NO excuses for nothing. Then the new rules PLAY what you PAY. NO REFUNDS if you haven’t finished your games AND the point you CANNOT add another game when your time is up on that lane (BOOOOOOOOOOOOOO)!!! Pros: THE FOOD IS EXCELLENT! That’s why they only get 1 star from me.

Coming from a teenager that actually comes for games very disappointed, a rip off for the the games are mostly a dollar each and for the worthless prizes these people have.
I’d say it’s just a place that has a bar and bowling. So if you’re trying to find a place for kids to play games I’d recommend something like stars and strikes or Dave and busters but not here will not be coming back
There’s also I five dollar entry fee to come in now but you can use this to whatever you purchase so it’s just a place for hanging
I hope this will help the hassle

Pretty horrible experience. It’s the most crowded place I’ve been in years. Laser tag was booked for 3 hours. Bowling lanes were reserved for 2 hours. It was just a wasted day.

Did a double date here and it was so much fun! We went here on a Friday night around 9:30pm, upon entrance you have to pay $ 5 cash (bring cash people). Luckily, I had cash on me, they give you a ticket which can be used towards food and drinks. Inside it looks like a Dave & Buster’s game room and then they have the bowling area separate. Also, I saw a laser tag room. None the less, atmosphere was great and the music was family friendly and what you hear on the radio now. I recommend this bowling alley to everyone.

Pin Strikes bowling is great. My husband and I really enjoyed our visit. This is not an average bowling alley, it is truly an entertainment center. It includes bowling, an arcade, bumper cars, and laser tag. Very modern and nicely decorated facility! Great date night!!!
Only issue was parking but once inside you’ll forget all about that problem!

**This review is about SERVICE I RECEIVED TODAY IN REGARDS TO the Kids Bowl Free Summer Program**
I’ve signed up for the service for the past three years. For the most part it’s a great deal. Two free games of bowling per day all summer long… or at least until the deadline set by the particular bowling alley for which you’ve signed up for.
This year we signed up here at Pin Strikes. Here they have a kid pass, which allows you to pay 15.00 per pass/​per child. For this price you get your shoe rental free for the remainder of the program. At 4.49 per rental/​per person, by your fourth day you’re making out. Great deal huh? I thought so too. I filled out all of the paperwork, got the cards and thought I was done.
Today…too tired to go, the fam went on w/​o me. Then I get a call that the mgr is saying that we did not pay for the passes. O.o.You don’t even get the pass until after you paid. So here she is telling me that because they did not sign off on it, that I didn’t pay. Well. my cc statement says otherwise. She is trying to make my hubby pay for the shoes again. EXCUSE ME? So because someone didn’t fully complete the process on YOUR side… I’m a liar. She wants to see the recept which he doesn’t have because I paid.
Well long story short. I’m livid… he paid for the shoes just to be giving a refund via cash because they don’t have the ability to put it back on the card. **Excuse me while I roll my eyes incredibly hard here**
This was supposed to be a fun, easy process and this is the first time that I have EVER had issues. It’s not the program. If you’ve never tried it, give it a shot. It’s great. If you come here… make copies of your receipt… and if possible, get a copy of the paperwork you filled out JIC. I’ll update you all tomorrow when I make an appearance to get some clarification from said manager on her piss poor attitude and customer service skills.
Once again I want to stress. This is a GREAT program. Two FREE games of bowling, every day over the summer (of until the end date set by the bowling alley you sign up at). You can even add family members that are too old for the free program (up to 5 I think) for a small fee. About the same amount you would pay for 2 to 3 games of bowling. If you haven’t tried it yet and you have kids, you’re missing out. «Kids Bowl Free» — Check it out.

We regularly bowl at PinStrikes over the summer under the
program, and have always been happy with the experience there.
This spring, as my son’s birthday completely snuck up on me, we decided to hold his 9^th birthday party at PinStrikes, using their «Totally Awesome» party package. And it was totally awesome! We did the reservation online through their website, and Kimberly called to confirm things with us about 3 days before the party. We arrived about 15 minutes early, and everything was already set up and waiting for us. They had tables set up by our 2 bowling lanes with party tablecloth, plates cups and utensils, and a bowling pin for everyone to sign for the birthday boy.
The party host, Kimberly, was wonderful, on top of everything. She brought extra cups out for the parents who were there, and got the boys’ names and shoes as they arrived. The lighter kids’ bowling balls were automatically brought out for our group to use. Pitchers were refilled without us needing to ask. The boys were actually able to start bowling about 10 minutes before the official start time of the party, which was nice. 11 boys bowled for an hour, cheering each other on, then played several rounds of Lasertag (which was the highlight of the day, of course). The pizzas were coming out of the oven right as the kids got done with lasertag, and were immediately consumed by the hungry horde. Pizzas are okay, maybe a bit better than typical bowling alley fare, but kids don’t care (as evidenced by the persistence of Chuck E. Cheese). You’re allowed to bring your own cake and ice cream. They were able to continue bowling for a bit after pizza and cake. My only complaint is that I wish the party time was about 30 minutes longer, as the boys only got through about 1.5 games, and were still going strong at the end of the 2 hours. We normally host our birthday parties at home and are used to holding longer parties.
We were able to gather up presents, leftover cake and all at a leisurely pace, without being hustled out to make way for the next round of parties. We had chosen the 10:30am start time for our party, so the bowling alley was not crowded, and the music (which was kid friendly) was not too loud. Overall, we were very happy with the experience and we will definitely consider having a party here again!

Nice Bowling Alley. Fun, games, drinks, laser tag etc. Always crowded especially on Thursdays 1 dollar shoes/​games, and hot dog/​drinks. Nice, courteous staff. Ill be back. Many activities here besides bowling

My sorority chapter chose to have our March of Dimes charity bowling event here. Everything rolled very smoothly as it should have.
PinStrikes allows you to do fundraisers at a good price which I think is a plus, especially for non-​profit orgs. Other bowling alleys in the area just want way too much money. We had 3 lanes, food for our guests, shoe rental and games. It was awesome!
Thank you to PinStrikes for helping support our cause!
#Yelp100

Very nice, good music, fun experience, kids played all night. Bumper cars, Laser Tag, Bowling, Adult Spirits Area, Food, and Bowling. Maybe a little pricey on weekends for bowling. Be ware of possible $ 5.00 cover charge for adults after 6pm. Staff was nice and accomodating. May try to decrease expense by going through the week and NOT the weekend especially for the kiddies.

I love Pin Strikes! The Cosmic bowling is off the chain. This is one bowling alley that I definitely recommend the food! Their potato skins are the bomb! Cosmic is about $ 10 pp to bowl but the music and atmosphere is great!