Jevon MedSpa

Worst place ever! I bought a larger laser hair removal package for a couple hundred dollars. I had two treatments done, which went well. But then on my third appointment they were closed. No sign of anyone. I waited around for several hours because I drove 4 hours one way to be seen. After waiting for 3 hours, I decided to leave. I called them every day that week to find out what happened. That’s when I was informed they don’t do laser hair removal anymore. When inquired about a refund, they said that they don’t give refunds. Most awful experience ever. People are rarely ever there, they are flaky, dishonorable, and rip people off. Beware!!!

Location in Decatur «went out of business” — with my money– cannot get in touch with them. I saw them for 6 treatments of laser hair removal– all of the hair has grown back.
I DO NOT RECOMMEND. SAVE YOUR MONEY.

They are getting one star because I can’t give less. I purchased a Groupon for 40 units of botox. I was told I could use it over multiple visits. I had a lot of difficulty scheduling my first appointment. When I went in to the Stockbridge location it seemed really sketchy – like it wasn’t an «established» spa but like people renting out a little space and putting as little into it as possible. It didn’t even appear very clean which concerned me. I had to wait an hour for my appointment because the person scheduled to do my injections wasn’t there. The injections were the most painful botox injections I’ve ever had, and they weren’t the best (and I had them placed in the same locations I normally do so I know what it should look like on my face). I wasn’t thrilled but I couldn’t use all of the units purchased at that time so I figured I would just suck it up, come back for the rest of them one more time, and be done with this place.
Sure enough, when I went to reschedule, it became and impossible task. Every time I got a person they would say they weren’t the person who did the scheduling and that person would call me back. They didn’t. So I would call and call trying. After about a month I could never – and I mean NEVER – get a person when I called. It was always voicemail. I started getting irritated and I would call 2 – 3 times a week and leave messages, and never receive a call back. So I finally tried to call their Decatur office. Same exact thing. Voicemail and no return phone calls. Then I called in – planning it to be my last ditch attempt before I simply walked into the office (the stockbridge location is over 30 minutes from where I live which is why I hadn’t attempted it before) and I found that the phone number is now nonworking. Not only at Stockbridge, but also at Decatur. Their website is also down.
I believe them to be closed at this point, and I believe them to be some kind of scam as well as I consider my experience, the way their «spa» was not appearing to be a well established business, and by reading about the experiences of others which are similar.

They would not honor my living social deal, DR Abbasi MD would not even meet with me to discuss trying to resolve the issue!

Update: I’ve shown up to yet another appointment where they fail to deliver: no one is here for my appointmeny and I drove 30 minutes to get here. I want my money back, but I don’t know if I will even be able to get in touch with the office manager. I have been assured in the past that she would get in touch with me and we never did. Buyer Beware!

I bought 2 half off vouchers from Unilocal for this business after reading one could purchase two vouchers for self on the statement. After giving them a call to confirm this, i bought the deals. I made an appointment, took a day-​off of work and drove down to Stockbridge (1 hour) from Dunwoody. When i arrived they told me i could only use one voucher. Even though i said i had driven far, taken off of work and had call them to confirm if i could buy/​use two, they refused to accommodate me. I told them that this was bad business and i would talk about my experience. I wasted my time, my gas and my time off work for their mistake in telling me the conditions of the vouchers. I don’t recommend this business at all. Terrible customer service.

I have been to Jevon Medspa for 3 times in total, over the course of 9 months, and I have had botox, filler and peel at both locations.
I have bought a $ 79 voucher for 20 units of botox, a $ 99 voucher for 25 units of botox and a $ 199 voucher for juvederm. All vouchers are from Groupon. In addition, I have paid $ 50 for a laser acne treatment to the Stockbridge office directly.
In all I would give Jevon Medspa 3 stars.
Location:
Stockbridge: In a shopping plaza. The surrounding is quiet. Parking is no problem.
Decatur: Nice neighborhood. Do park in the garage and ask for parking validation.
Facility:
Stockbridge: Small, well renovated, clean, with quiet waiting area.
Decatur: The spa is located in a hair salon. I found this very weird. I cannot imagine having injections done in a hair salon. I had a peel at this location, which I think is still okay.
About scheduling:
For my first appointment (botox 20 units), in February, when I called to schedule an appointment, they scheduled me for a date after two weeks. Then before that date, they called me and said they had no inventory of botox and I had to wait another two weeks. So in early March I finally went and had the injection done. For my second appointment (botox 25 units plus juvederm), in late June I called to schedule an appointment, and they scheduled early July, it wasn’t too bad.
For my third appointment, I want to book for a Laser Acne treatment for which I already paid during my second visit. So this time I was not using a voucher. I began to call them in August; I usually called 3 – 4 times a week, on different days. I could not reach anyone till last week. Until last week, I was always transferred to the answer machine. Last week, finally someone answered the phone at the Stockbridge location and told me she cannot book the service for me since she is not the one who will do the laser treatment, she told me to call again to reach someone else. After a few calls and a few days, another person picked up my phone at the Stockbridge location and told me that the laser was broken, she wrote down my phone number and told me that she will call me back. I waited for another week, and I did not receive any calls. So yesterday I called the Decatur location and told them about my situation, and they scheduled an appointment today for me.
About the treatment:
At my first visit (Stockbridge location), I had botox injected in my jaw muscles. I am Asian and I am in my 20s. Most Asian women love to have a smaller face. I found most Medical spa in Atlanta does not know anything about Jaw Muscle Reduction, but at Jeven MedSpa they know about this procedure. The injection was super-​fast and almost painless. Chantal Lee did the injection. My jaw muscle began to shrink after a few weeks, love the results.
At my second visit (Stockbridge location), I had a second botox injection (25 units) and my first juvederm injection with Jevon MedSpa. Although I am satisfied with the result, I feel that the nurse (Chantal Lee) who administered the injection wants to finish as soon as possible and was not willing to discuss about the expected result with my before the injection. Luckily, (maybe because she is experienced), the results are pretty good. It is worth mentioning that my botox voucher was for Decatur location, which was book out pretty fast. Chantal did honor my vouchers and I had both injections done at the Stockbridge location. Also I had to wait more than an hour for the injections although I arrived on time.
At my third visit (Decatur), I planned to have laser acne treatment done. After I changed my clothes was lying on the treatment bed, a male aesthetician told me that since I am Asian, my pre-​purchased treatment would not suitable for my skin color. He could use another laser (YAG laser, original price $ 100), but I need to pay an additional $ 50 for one treatment. Or he could do 8% salicylic acid peel (original cost $ 75), and I need to pay an additional $ 25. I choose to have the peel done. The peel was pretty good. The aesthetician tried to sell 2 products during the treatment, but he was not pushy and I did not buy them.
I would NOT recommend this place based on the scheduling process, there are many other good med spas offering treatment at competitive prices. Because of the scheduling process for the third appointment (1 star off), impatience during juvederm injection (0.5 star off) and increasing the price of a pre-​purchased treatment (0.5 star off), I give Jevon Medspa (taking average for service done at both locations) 3 stars.
Final reviews written on October 17^th, 2012.

I found the spa through Groupon. I bought juvederm. I am very unhappy with the results. This was my 3^rd time using a filler product and I had been pleased in the past. This one has left me too embarrassed to face my family and friends.
The staff is friendly but NOT professional. I had serious concerns about sanitation and their willingness to discuss other patients with you.