Bella Duchess Nail & Spa

I will say when I went, I kind of felt like they could have cared less or not if we chose their business. I went to get a pedicure with my mom and I won’t go back again. I like going to a nail salon where I feel relaxed and the people are friendly, this wasn’t it. Also when i get my toenails done, ot usually last lknher than a week and this did not stand up to the tesf of time for me. If I had no where else to go and they didn’t have a wait maybe I would give them another shot just to see.

Fast and effective. Nancy saw me at the last minute and did my nails and toes within 45 minutes! Awesome

I had a HORRIBLE experience today. I went in on a Sunday afternoon. The were NOT busy. I was picking out a color and a RUDE man says «hurry pick color and sit dow»!!! I was shocked! I should have left then and not wasted my money. I then sat down to put my feet in cold water and pulled them out. Politely asked if she could put hot water in the bowl. She SPOKE ZERO English EXCEPT for the 3 types of pedicures printed on the sheet to pick from. I had another lady come and speak for her. I thought that was ridiculous. If your going to be in customer service atleast know how to speak a little English for conversation gah! so then she asks me to point to the pedicure I wanted. I picked the deluxe because of the EXTRA massage. My feet were never touched one time for a massage that I paid extra for. (everyone knows that’s the best part). When i asked her about it of course the English speaking lady came over and said she did the massage. I said she most certainly did not!!! Im serious to everyone reading this i am a good hearted person and this is literally my first BAD review but it made me so mad! The English speaking lady said it was included in the scrub, The bottom of my feet were never touched. The scrub was on for about two minutes and washed off. Horrible experience. Then I went to pay and she gave me all fives back. stood their looking at me like i was going to pay her 5 $ after i already paid extra for something i didn’t even get. I will never go back there and fully intend on telling all of my friends and family to stay away from those cheap asses.

I love this Nail Spa mostly because I love my nail tech and owner Kelly! She’s the best! Awesome customer service. The only one to ever get my eyebrows right! #loveher

This will be my new place! Love it. Very nice people, great service, and good prices.

Horrible customer service and service in general. Always feel unsatisfied when I leave!

So if I would have rated this place on my first visit I you’ll have given it 5 stars hand down. But this second visit is a no no for me. The nice lady that did my feet was great but the girl that did my nails was a hot mess and was worried about getting her nails done that she half assed mines. She did a poor job filing my nails didn’t listen to what I wanted. I am not a happy customer. This was my last visit here bc of her. I will make the extra effort and go to Diamond Nails.

This is my new favorite nail salon! They’re very professional and they do great work.

This place is clean, has skilled workers and technicians that remember you.
Services: ⁴⁄₅
High level of skill and accommodation for what you desire. Prices are comparable and perhaps slightly higher: mani-​pedi $ 26.
Sanitation: ⁴⁄₅
Sanitation equipment is visible and stations are cleaned regularly.
Ventilation: ⁴⁄₅
High level of ventilation. You don’t feel like you need a mask even with multiple acrylic or gel services happening concurrently.
Cleanliness: ⁴⁄₅
Restroom is clean and fresh. Sinks for washing hands are modern and sanitary.
Professionalism: ⁴⁄₅
There’s minimal talking around you in Korean. No eating in the front technicians’ area near customers.
This is the only place I would recommend in the Atlanta area thus far. If I don’t have my own manicure utensils I would feel comfortable using their sanitized instruments.
Overall 4/5…this is a very high rating because no nail salon can earn a 5 even though their inspection score is 90+.

Best nail salon in town! Check them out:-) they even stay open later than 7:30! They take their time, NO RUSH. Quality work for sure. Average price nail salon