Pinnacle Motor Works Inc

If you have a car that you care about, particularly a Porsche, BMW, Audi… take it to Larry! He has been in business for many years, and provides the best service out there. For those who complain about the price, the simple fact is that it costs money to take care of a car properly, and it is often way more expensive to be cheap when it comes to maintaining your car. Larry has worked on numerous Audis and BMWs for me over the years, and the quality is the best out there, and pricing is often lower than dealers, and the service always more comprehensive. He is honest, clear, thorough and truly knows what he is doing.

I had the guys work on my 2005 530i. The job was a rear pinion seal and some transmission sensor. Top quality work on a complex vehicle. I highly recommend for any non dealership/​out of warranty work!

I have know Larry for many years (mid 80’s) and have always felt that he was a diamond in the rough. Honest, Fair and does it right the first time. Things that you don’t find in the world today, unfortunately.

I have been using Larry for over 12 years now. Larry and his team get the job done right the first time every time. I don’t trust anyone else to work on my 1994 740iL. The service is always excellent and the prices are reasonable. I highly recommend Pinnacle Auto works.

Pinnacle Motor Works is best in class — period. They are my ‘go-​to’ place.
My drive to Pinnacle is the better part of an hour. However, it is worth the drive.
I’ve known Larry Goodman prior to him opening Pinnacle. Larry and the Pinnacle team are well-​schooled technicians, excellent and spot-​on diagnosticians, and are proactive in preventing failures.
Most important to me, Larry is honest, trustworthy and a man of integrity.
Several first-​hand experiences… Larry quickly solved more than one recurring problems on my SL that Mercedes Benz Factory Technicians gave up on.
On another occasion, my Land Cruiser required brake rotors. I dropped the vehicle at Pinnacle with instructions to perform the service. Larry phoned to advise me that he inquired with Toyota and the service was covered under factory warranty. Larry made the time to do the research — his advice and honesty saved me an estimated $ 800 repair and cost him the job.
Larry, Wing and the team always have a smile, and time to talk with their customers.
I’ve observed that their customers are loyal, and many have been Pinnacle customers for many years.

I am the original owner of a 2006 Audi A6 with 175,000 miles. I’ve done just maintenance type items (oil changes, brakes, tires, etc.) and am a gas and go girl who drives lots of miles to get to various office locations. My engine light had been on for quite some time and I took it to a few shops none could figure it out because it was throwing a generic error code. Anyhow — long story short — you can’t pass NJ inspection with an engine light on so I decided to bite the bullet and go to the dealer to have the car checked out. The dealer looked at the car and came up with an estimate of $ 7,700 for various issues. That’s more than the book value and I love my Audi so we were at a crossroads on what to do. My husband found Pinnacle online and we decided to see what our alternatives were. What an awesome find. Larry is fantastic. He reviewed all the issues and decided we should tackle the engine light first to ensure it was only the minor issue it appeared to be. He told us he wanted to be sure it wasn’t anything major before we went on to fix the front end issues which was a serious safety issue. He fixed the engine light which took him longer than he quoted but only billed us the labor he quoted — who does that these days? Then he went on to fix the bushings and control arms and flush my power steering (rather than replacing the pump).
This shop is incredibly transparent and provides excellent guidance in dealing with auto issues. Larry is practical and thoughtful in guiding you on what is the best approach — feels like you’re talking to your dad and never feels like he’s trying to make a buck. He is specializes in German cars and clearly knows his stuff. I highly recommend this shop and look forward to driving my Audi for another 175,000 knowing that Larry and his team will be there if I need future repairs. By the way my total bill was less than $ 2,000 — there may still be other things to fix but we will deal with them if needed in the future.

I have a classic E34 M5 which really did not have too much service for a few years as I work from home. The car started to get very sloshy and spongy, and all I used to do were service calls for Oil and such.
I decided that I needed to have the AC rebuilt on the car as the whole system was shot. One shop wanted to rip out my entire dash, but I read on the message boards that there was a way of changing the dash components through glove box access.
I called Pinnacle and asked them if they can do the job for the suggested book hours. That is how my relationship started with this shop. I have owned this car for about 14 years, and I am not suggesting that I will waste money on it, but I do want to have value for what I pay for.
Pinnacle looked over the car and came up with about 15 jobs that were recommended due to the age of the car. Considering the list was long and costly, I started to work through the list in installments. Once I did the first 5 jobs in order of priority, the change in the car was so profound in a few months I brought the car back for the rest of the work, as well as the rebuild of the AC systems.
The best part, I never had to fix the same repair twice, and Pinnacle even made custom fixes to resolve unexpected issues. The shop is also filled with some high end cars as well, so I can tell that if other clients trust Pinnacle with high end Porsches and classic Mercedes collectibles, I am in good company.

I recently moved to the area and needed a reliable mechanic to oversee the maintenance of my 2003 BMW 325 Ci. I few warning lamps signaled on my dash and I took my car to Pinnacle to have it checked out. They told me that once I dropped the car off, the battery was completely dead and would not start, so the battery need to be replaced immediately. This seemed odd to me, as the battery showed no signs of failure prior to this date. I gave them the benefit of the doubt, and they replaced the battery.
I had them speak with my father who lives in another state, as he more knowledgeable about cars than I. After Pinnacle realized that I was a single female living away from home, it is my opinion that Pinnacle chose to capitalize on this «opportunity» and take advantage of my ill-​perceived ignorance and my parents’ fear of my lack of reliable transportation. They immediately called me and stated that in order to solve all my car’s problems, they would have to complete several repairs, at an estimated cost of over $ 3600. Taking my father’s advice, I retrieved my car and got a second opinion.
Upon having the car checked by a second shop, I was told that several of the «necessary» repairs outlined by Pinnacle were actually nonexistent. For example, Pinnacle told me that my rim was bent, and that my tire was worn dangerously low (even though the tire looked perfectly normal to me). The second opinion told me that the rim did present a scratch, which was only of cosmetic significance, and the tires were in perfectly good condition.
Secondly, Pinnacle told me that my power steering hose was leaking and the entire hose assembly needed to be replaced. The honest repair shop searched, but could not find an actual leak. They did find power steering fluid, but saw that my fluid levels were normal, and offered to look at my car again in a week free of charge, to determine if there was a minor seepage that needed to be addressed long into the future, certainly not immediately.
Plain and simple, Pinnacle lied to both myself and my father. They assumed that I was completely incapable of understanding basic car maintenance (as they changed the battery, they kindly explained to me that a car needs power to run, and that a battery supplies power to a car… thanks for clearing that up!). They are dishonest and are only looking for ways to separate you from your money. It is one thing to offer options for repair, but it is quite another to lie about repairs that are not needed whatsoever. Beware!

This place specializes in German cars (Porsche, BMW, MBs, etc). My experience was servicing my BMW for brakes but it turned out that it needed more things. Keep in mind that my car is 13 years old with most things original parts. I knew stuff was just breaking down and they did point that out.
They provide a «free» vehicle inspection (fluids, tires, brakes, etc.) I give them credit for pointing out the safety items that needed to be replaced and they were not too pushy with the other «non safety» items. I guess it’s their place to provide me the option to replace. They are transparent with their prices (parts and labor).
The shop itself is very professional for an «independent». They know who their customer base is. When I was there, a couple of Porsches were on lifts and a number of other Audis, BMW, and Mercedes were parked along the property. None of the cars looked «old». They have complimentary loaner cars (needs to be scheduled out) — I was given the BMW. When I went, the labor rate was in the mid 90s.
Overall I’m satisfied with my experience. I think they are a very good alternative to the dealer. It seems they are thorough with their work which translates to «options» for the vehicle owner to decide.