Dairy Queen

We are not impressed with new location for blizzards. We have been disappointed twice when ordering Pecan cluster blizzards that had very little chocolate and no caramel that we could taste or see. It was like eating vanilla ice cream with lots of Pecans and sprinkles of chocolate. I called to complain and the girl I talked to said they don’t put much caramel in them because they get running and not as thick. We would rather sacrifice thick over taste any day. I guess we are spoiled by the Elk River Dairy Queen who trains every staff member for the last 35 years and we never had this problem of half a blizzard made. We usually had to scrape the chocolate and caramel off the bottom half of the cup it was so perfectly made. Stillwater store go try Elk River blizzards Pecan cluster and see how it is done right.

Stopped in this fast food restaurant on my way to Taylors Falls. I have to say, as far as fast good goes, this place was great. You could tell they put effort into making the food tasty. Proof that not all fast food joints are poor.

Ugh. Just terrible service. I work at a nearby business so I thought I would run over and grab something to go.
It was about noon on a Saturday and the place was busy.
There was one young man at the counter. No smile, no thank you, no nothing.
He was apparently the only one taking orders and delivering food, despite the many other employees you could see. And I think everyone working there average age 16. (Nothing wrong with that, until you get issues like this).
So I placed my order. And waited. And waited and waited and waited.
My food came up. It sat under the hot lights. Ok, I get it because they can’t immediately serve it, it needs to stay warm.
The young man, even while glancing to see that my food was there waiting, kept helping the customers who were coming up to order. There wasn’t a line, and people were taking a while to decide what to order. Instead of multi tasking and sticking my waiting cheese curds into a bag, he stood there while everyone decided what to order.
My food (just cheese curds for goodness sake) sat and sat. I timed this… they sat there for 7 minutes after I noticed they were sitting there for a while.
I kept trying to get his attention, nothing. He was totally kind of blank.
Then! He finally, after I caught his eye, shoved my cheese curds in a bag and gave them to me. He put his hand over the top of the curds, his DIRTY HAND that had just gotten done scratching his head and handing cash back to customers with!!! And put them in the bag!!!
I was so grossed out. I asked him if he thought the curds would still be good and he said «they are fine» and shoved the bag on the counter and walked away.
There is no way to contact the owners. The website just gives the store info. I am just soooooooo grossed out.

I visited the new Stillwater location last night and I must say I am thoroughly disappointed. I didn’t realize I could be as frustrated and upset over a fast food/​ice cream stop, but I was. First off, the girl at the counter, although young, should not be in customer service. Not a smile once on her face, a friendly greeting, nothing. I approcahed the register to order my medium twist cone. And this girl says NOTHING. So I greeted her. With an upbeat tone to my voice I said «hey, how are you»? Her response «good.» No reciprication or attempt to give me some kind of umm, let’s see, customer service. She’s clearly in the wrong industry. In fact, it was so obvious her hate for the job and the breif encounter I had with her was so awkward, I almost said to her, «You don’t like your job, do you»? But I bit my tounge. Reminding myself that the girl is young. No other words exchanged from her end. Anyways, after I placed my order for my twist cone I stood and waiting for a couple minutes to get it. The place wasn’t too busy, and a cone shouldn’t take long to get. But it gave my an opportunity to witness more unprofessionalism while I stood there. First of all, it was just a bunch of young kinds screwing around. Laughing, goofing off, with little urgency to get their food out to the customers. While looking around, curious about whether I could pin point a manager, I overheard a employee say «ass» in some context that I can’t recall. But quickly realized that there could not possibly be a manager working. And if there is, they are not a very good one. So my ice cream comes out. Its handed off by a young girl who then hands it to thr young guy who gives it to me. Reminder, I ordered a twist cone. I overheard the girl say to the guy that the twist cone machine isn’t working. And he turns to me to hand it off. My cone looked like shit. It was partially melted, and chocolate ice cream followed by a glob of vanilla and then topped with another glob of chocolate on the top. Not what I hopped for DQ. I said something to the young guy about how it looks, and he asked if it was okay. I told him that next time something isn’t working, he should inform the customer that it isn’t and allow them a chance to get a new one. I took the cone and walked outside with it. After a few more seconds, I realized that I wasn’t happy and looking at the mess of a cone I got made me more upset than the girl at the register. The young guy was coming outside to deliver food to people sitting at the tables and I cought his attention and asked him if he would just get me a new vanilla cone. He said he would do that, and came back quickly with it. Vanilla would have to do. But good news is based off the first and only experience I had at the new DQ, I now know it can be my last. I’ll go to Hudson or Woodbury next time I want a twist cone.

Probably the nicest DQ I’ve ever been in. Stopped in to escape the heat.
Ordered a medium drink and a small cone with crunch all for under $ 5.
They give you a number and they deliver it to your table. Kids working there are friendly and seem to take pride in their jobs.

Good olé blizzards. Beautiful downtown, what else could you ask for.