Noah’s Bagels

Ugh. Ok, so let me just state upfront– Noah’s has great bagels. They’re genuinely delicious, which is what makes this experience so frustrating.
We came in around 8:30 on a Tuesday and stepped into the hustle and bustle of Noah’s Bagels. We made our way up to the front of the line, ordered our food (which, by the way, the guy behind the counter was NOT happy when we took more than ten seconds to spit out our orders. Hustled us through our order and even got my bagel wrong), and walked down the line to pay for it. We filled our coffee cups, sat down, and waited for our bagels.
And waited. And waited.
After about twenty minutes, and seeing those behind us happily walk out the front door bagels in hand, my husband went up to the counter to ask if our bagels would be coming soon. The man looked at him, looked at our receipt, asked the cooks/​bagel-​makers, and told us it got skipped. That’s fine, I get it. They’re busy. What I was bothered by is that he not only seemed unconcerned, but he put our order at the end of the current long line of orders, which made us wait another fifteen minutes. When they were finally ready, we got an insincere apology (I work with kids people, I know what an insincere apology looks like hah!), our bagels, and that was that.
Essentially: We walked into a bagel shop for a quick breakfast before jumping back into our holiday road trip and left about 40 minutes later with not much more than an «oops».
Meh.

I am not the one to write critical reviews unless something really goes wrong. The staff malfunction today at this location was to the point, they don’t get a pass this time.
I had a simple order, bagel with a shmear and a hot chocolate. The cup was put on the back counter and the call from staff was made for the drink to be made. The entire staff walked by the cup fulfilled several orders after mine and I had to ask the staff to make my drink. It was ignored even longer. I had to ask again for my drink and the staff member managed to put it in the microwave but was so busy on her iPhone that I had to ask again if I could have my drink. The general manger had to come over and deal with it and did not seem to understand how to handle me the customer or her staff that was clearly annoyed that some one would order a hot chocolate.
All while this was going on there were two staff members making their own coffee drinks at the coffee area and the store was busy.
These guys need more training on who is responsible to fulfill orders.

Good location. Tons of parking. Friendly faces. Got the bagel out quickly. Nothing too special.

Great customer service my favorite and I highly recommend it, TUNA MELT!!! God is sooo good. Until they stopped putting the spike on top. That was the best part. It made it so different delicious then any other tuna melt I’ve had. Please guys bring the spike back

I don’t know what went wrong today, but I received the WORST customer service (or lack thereof) from the so-​called store manager, Jeremy. He acted like he hated working at Noah’s and his attitude was unacceptable to the point that I told him that he is not providing good customer service. The line was long mind you, and when I arrived at the cash register where Jeremy was, he never greeted me whatsoever, instead he said, «what’s your name?» i replied that all i had was one sliced bagel and I handed it to him. No name was provided for the quick, easy order I had. Then he got angry and said again, ‘what’s in the bag?!’ i said again a bagel. he rolled his eyes and shrugged his shoulders. i then asked for a small orange juice. he said, «we only have what you see out there.» i asked for the manager and he pointed to himself. i started the day off great, and left there feeling like i was unwelcome in Noah’s. what a quick turn of events to my otherwise great start. i don’t patronize Noah’s to be treated this way. He should be fired.

Came here yesterday and it was great! I got one chocolate chip and one sourdough and they were both flavorful and soft. I also got good customer service so, I’ll definitely be back.

I go to Noah’s weekly and they are always amazing, and on top of it. Yesterday I found a hair in my turkey. Be careful with your hair guys, I think I’m going to stay away for a bit.

I really wanted to like Noah’s, but it’s unwelcoming. I wanted to try the pumpkin bagel. I came in 40 minutes before closing and chairs were already up, a woman was sweeping, and I felt as if they were rushing me during my order.
I bought half dozen bag and asked to include my friend’s order so it was a total of six. When I got to the register the lady told me they already prepared the bagel. I looked at the receipt and they charged me extra for it — what’s the point of getting the half dozen then? Additionally, my friend’s bagel had the incorrect cream cheese, so she went back inside to fix it, discussed the extra charge and the woman claimed she didn’t charge us extra.
The least they could have done for their mistakes is cover the price of the prepped bagel or added another in there. Instead, they were more concerned with leaving, refused to level with us, and lost some customers… because I won’t return with this kind of service. What was meant to be a fun pumpkin flavor seeking trip left me angrily scarfing down the bagel instead.

Pumpkin bagels are BACK!!! The bagels are so tasty! So soft. So delectable! I LOVE CARBS! I wish pumpkin bagels were sold year round. It’s a must stop for bagels!

Bagels for the family
I ate one the wife ate the other
For 18 dinar that was a quick meal

Came here Friday morning to bring bagels to work for the staff. It seems like their selections never changes. The bagels and cream cheese were good but the selections were limited. I would give them 3.5 stars.

I love coming to this place in the morning the staff are all so friendly particularly the manager and the cashier named Jeffrey. It makes my morning and to see everyone so happy and smiling it just brightens up your day if you started odd on the wrong foot. Jeffrey is particularly polite and super well mannered. Everyone is just awesome not to mention their bagels are so nomnom.
They have peanut butter !!!
Thank you noahs!

good breakfast sandwiches, good bagels, good service.
a little pricey though

I woke up craving bagels so I called ahead and placed an order for a box. The man who took my order was nice on the phone. Saturday morning, I get there at around 7.
There were just two people there, one drinking coffee and the other one waiting. I’m waiting at the counter. A lady and a man pass me by, not saying word. They go to the other end. The lady is packing. The man is waiting to take an order. Neither one says I will be with you a minute. I’m standing there. Another man comes out also passes me by. Also goes to the other end. Again, no acknowledgement. So all of them r doing stuff at the other end. I’m thinking, «is it that busy, that at least one person can help me. So finally I say «is there anyone at the counter?» The lady with her back turned to me says «yeah!» Finally, the man, who I think took my order, helped me. The lady’s (long hair, little heavy) attitude by not even turning around to acknowledge me really bothered me. Not a good way for a staff to start an early Sat. morning! The bagels n cream cheese were really sweet! Too bad some of the staff there are sour!

I enjoy their bagels a lot. Love their blueberry, raisin and cinnamon but especially their breakfast sandwich of egg whites with asparagus and mushrooms on a thin, whole wheat bagel. Not too much bread and doesn’t way you down. A nice morning meal any day! Oh and the coffee is muy caliente! Lips be quivering for a sip! :)

Not happy with this place lately! I see now why they are getting such bad reviews. Staff and manager not friendly and unorganized. I asked for jalapeño bagel the guy taking my order says he out for the day… What? It’s 940am I hear the manager say they are not out it’s going to be a while. I went ahead place my order for the jalapeño bagels within 3 mins of placing jalapeño bagels come out fresh! This staff need to communicate more with one another. This place needs a change quick. I will not be returning.

Maybe even 2.5 stars for this former fav. Menu is overpriced for a ‘grab n go’ bagel joint. Service has really gone down. One staff member barely speaks english and often fouls up your order because she doesn’t understand how to do anything non-​standard. Bagel and shmear will run you $ 3+…if you want lox, now you’re over $ 8! Sit down restaurant, maybe… but this corner bagel joint isn’t up to that level of service! Just can’t see spending $ 4 for water alone. Go elsewhere for a better bagel, better service and better value. Try Western Bagel instead!

I used to love coming to Noah’s in the morning for a bagel sandwich or panini. I also loved their coffee. For a while, it was our go to place, but I haven’t been there in almost a year and I’ll tell you why…
I had signed up for their email newsletter, which included periodic coupons for their products. It was a win-​win for me. Until one day, I got a coupon for a pumpkin latte or some similar coffee drink. So I went in, as usual, ordered my panini and then tried to order my latte. I specifically remember it was a male manager that was helping me, but I do not recall his name. When I ordered the latte, he made the most condescending, arrogant look on his face, rolled his eyes and said, «We don’t sell those here.» Trust me, I do not get offended easily. If you read my other reviews, you can tell I’m certainly not picky or prissy. But I have to say, he really bothered me with his attitude that came out of nowhere! So I replied, «Oh, I got a coupon emailed to me in the newsletter…» His response, «We don’t sell those at this location.» He was very dry, non-​apologetic and made me feel like I did something wrong for ordering it. I paid for my panini and walked out without saying another word. And after that experience, I never returned.
Now, I feel kinda bad for giving such a poor review and low star rating for one experience I had, especially when all the others were good. But apparently it was bad enough to prevent me from going back so maybe its warranted. I never experienced any bad customer service from any staff member there, except for this manager. As a customer, I would think a manager would know how to provide better, respectable customer service than his staff, but in this case, I’d be wrong. And since then, we have found Stevenson Ranch Bakery around the corner which we love even more. Plus they treat their customers with respect and are extremely friendly (see my review for them), so I haven’t really missed Noah’s at all.

Foods hot and tasty. Service was quick. Small inside i was taking it to go so it didnt matter to me but the second you walk in youre in a line and the line snakes through a couple tables. Place is clean lots of things to choose from. Woman that took my order was nice, guy at the register was kind of weird/​needs a lil more pep in his step. My bagel was delicious i will come back for a regular bagel and try one of their ‘shmears’

You order on one end, walk down the line to the pick up section, add to your order, and then pay. Personally, I think they do this in hopes of adding on which is very likely because you then actually have time to scout out the menu.
I tried one of their lighter options which comes on a thin bagel. I got the mushroom and asparagus which came with Swiss cheese and a tomato paste. But sadly, I had to substitute spinach for asparagus because they ran out, womp womp! The bagel sandwich was light and pleasant. It was definitely a nice change from Starbucks and Jamba Juices wraps.
Tip
They microwave their eggs