Coleman Primary Care

I house blood work is great until you get the bill at 10x the rate paid elsewhere.
Voicemails left will be deleted, ignored or erased. The ‘prescription refill request line’ is not reviewed or responded to.
If Dr Y started her own practice I would go there. My patience is wearing quite thin.

Poorly ran doctors office. The actual doctors are great, but everything up untill you see doctors and office itself is atrocious. I always hear the entire conversations between the staff and patients while waiting for doctor due to thin walls and staff that apparently doesn’t value their patients privacy. Recently while in waiting room a female at the front desk says, «our F***ing phones won’t stop ringing» loud enough to be heard from waiting room. Such a true professional /​sarcasm.
If you could just walk in and only deal with a doctor it would be fine, but that is not this kind of office. You will have to first deal with a nurse go through your symptoms etc and then repeat for doctor. No point on showing up on time because they have never kept to the schedule in my case.
Again, my doctor (Dr. Y) is great, but the way that place is ran you would think it is a federal government agency with illogical processes and unprofessional staffing. Highly suggest getting rid of the nurses there is no need for them and there seems to be a lot of negativity on reviews with their job performance, which I concur with completely.

The Worst experience ever !!!
I was seen by Hope marshalls Np and it was an extremely bad experience. She Did not spend enough time to explain my condition. She asked the receptionist who cannot even read the test results to call me to give me three abnormal test results and She did not provide any explanation of my condition. the receptionist called me when I was driving and was not able to give me any explanation about what she was reading from the lab report.

DON’T SEE NATE! 0 stars!!! So… we tried these guys again. I guess we’re a glutton for punishment. After everyone who was there after and before us went in for their appts, we were STILL waiting (almost 30 minutes this time) to even get put back in a room to get seen. The only reason the person bringing people to their rooms said ANYthing to us was because I got tired of waiting and was like HOLY CRAP WTF?! After I fussed, she brought us back about 5 minutes later. In the mean time, there was a semi bald guy (30’s-ish looking) in a blue shirt and blue latex gloves sitting on the receptionists desk, talking to the guy like they were ‘close friends’ and not coworkers and everyone else back there was standing around. We’re led back to our room and I see the nurses and medical assistants standing around talking about holiday crap. REALLY!!! What was *I* thinking, right? Of COURSE they have nothing better to do! Pppssshhhhtt! This Nate guy comes back to see us with THE worst bedside manner I’ve ever seen. He said (about a lump/​swollen lymph node under the skin) ‘oh…well it doesn’t LOOK like cancer’. WHAT THE FUDGE?!? I wanted to stab him with his own pen but I prefer freedom to prison. COMPLETE idiot! He them kept pressing on it after my significant other and I BOTH told him it was painful when pressed on and then kept saying ‘dude’ and talking like my other half was a bar buddy. WE’RE NOT YOUR FRIENDS YOU MORON! Use your schooling for something more than pretty wallpaper, huh?
We will NOT be back here and I sincerely hope everyone reads these reviews. These people SUCK. Everyone we’ve seen there and the people who work there. how absolutely horrible. Feeling frisky? Try them yourself but be prepared to take a 30+ minute nap as you wait.
Shame on you, Coleman Primary. for shame!
UPATE: Unilocal is for reviews and for telling others about our experiences at places, which I did. Take it for just that and then check your other online reviews on Google. You don’t have to like my review. It’s not mandatory nor was this review untruthful. Sadly enough, the events happened exactly like I’ve written.
Read your reviews on Unilocal and elsewhere. This is NOT the first bad review you all have had on your wait times and services. You’ve got bad reviews because of how you all run your business. Change it or accept the bad reviews… or at least stop wondering why you get them.

I’ve had quite the time finding decent doctors. So many doctors just want to hand you a rx and walk away without explaining anything to you. How insulting, right? At Coleman Family Practice, however, on each occasion that I’ve gone, both the doctors and the nurse practitioner have been great. Hope Marshall is wonderful! She makes you feel comfortable, she explains everything she does and asks and why she does it that way, and she takes her time to listen to you when you describe your symptoms. She is empathetic, patient, kind, and even funny. Most importantly, she is also experienced and very knowledgeable and communicates that without being condescending.
I have also been seen by Dr. Yalamanchilli. Dr. Yalamanchilli is also very kind and understanding, and she is willing to take time with you as well. What I really liked about her is that she seemed to understand my concern about taking so much medicine and was much more open to the idea of trying more natural forms of treatment before moving to rx solutions. I am not talking about anything freaky, just tried and true stuff such as saline sprays over rx cortico-​steroids, for example.
My only issue with Coleman Family Practice is the nurses who see you when you first arrive (LPNs?). None of them seem to have a very good bedside manner, they all seem to be a bit lacking on social skills, and I found Michelle to be incredibly abrupt and almost domineering. She rushed through her time with me and really did not listen to what I was saying to her. She just went through the motions. I found the nurse issue to be very unfortunate considering this is exactly what prompted me to leave my last doctor’s office – not only the nurses, but also the doctors treated everyone like a number and like an obstacle to them doing something else. With Michelle, it was a lot of little things that compiled to put a really bad taste in my mouth – pointing instead of speaking, not introducing herself to me when she first walked up, shoving the ear machine into my ear very roughly to the point that it was uncomfortable, and just having poor bedside manner and social skills overall. Although the other nurse was not nearly as bad, she could stand to work on social skills as well.
By the way, the lady in the lab was very nice, too. I found the setup of the lab to be a bit awkward though, because I wasn’t sure if I was supposed to knock again if no one responded the first time because they may not have heard me or if no one was supposed to answer when patients were being seen, based on what the sign said.
Overall, I am happy to have found Coleman Primary Care. The doctors and the NP are great! The people at the checkout desk are very friendly, patient, and helpful. I just hope that they can get their nurses some training to improve their social skills and bedside manner.