BB & T

I’ve generally had good service from other BB&T branches, so I want to be clear that the 1 star rating is for one specific teller at this branch only and not the whole bank. I will not name her here. If the bank cares enough, then it can figure out who she is based on my name.
The teller just gave me a bad attitude the whole time I was there. She has zero professionalism and should learn how to interact properly with customers. She got angry at me for pointing out she deposited my checks into the wrong account. I specifically asked her to deposit some checks into the JOINT account. She deposited checks meant for a joint account into the sole account instead, and I just pointed out that the checks will bounce from the sole account because my name is not on there and the back is signed «for deposit only». Long long time ago, back in high school, I used to be a summer teller, so I know a little bit about what I’m talking about.
I almost got the sense that she wasn’t taking me seriously because I was wearing t-​shirt and jeans, and I look very young for my age. I’m working from home today, so I didn’t feel the need to suit up. I only bring up this point because they’ve always treated me nicer when I’m in a suit.

Service was horrendous. Delay delay delay wait wait wait. Filed a complaint with corporate already.

Standing in line 15 minutes and only 1 teller working. However 8 people working in the bank all managers I guess

One of my favorite bbt branches around. Quick drive thru service and quick walk in service.