Paul Mitchell The School

I came here with three of my girl friends one Tuesday night. Knowing that they close at 10pm, we came in a couple hours before closing time. Upon arrival, we were nicely greeted and we requested for a deep conditioning treatment and a facial. After about 10 minutes, my stylist came to get me and introduced me to her instructor and he explained the deep conditioning treatment and facial procedures.
When my stylist was shampooing and conditioning my hair, she did a very sloppy job. Knowing that she was just a student, I didn’t mind it too much and let her continue. After the conditioner was in my hair, my stylist told me that there were no more shower caps and that she would have to wrap my hair in plastic wrap. She and another stylist wrapped my head and it was just plain messy and uncomfortable. It was very unpleasant because during the whole process, all they did was complain about how it wasn’t holding up and how «ghetto» it was.
After they got my hair to hold, I sat underneath the hair dryer for about 15 minutes. When it was time to wash my hair, my stylist told me to lay down at the washing station so that she can begin my facial. The facial was just horrible. Since I had on eye makeup, I asked my stylist to remove it before starting on my facial. She told me that that she cannot touch my eyes and that she will just work around it. Really?! The point of a facial is to clean/​cleanse and exfoliate. All she did was put on some exfoliating cream on my face, rub it in real quick, and wiped it off with a towel, which wasn’t even warm.
It was finally time to blow dry and style my hair. It is about 9:20 pm and I can tell that my stylist was ready to leave because she keep on asking her friends to help her finish and complained how she wants to go home. The whole time she rushed everything and began to have a slight attitude as she blow dried and styled my hair. She would be rough with my hair and then throw the brushes around. I felt very uncomfortable and didn’t enjoy the experience at all. Although I gave them ample time to complete my treatment I felt uninvited and was treated not as a client, but as a burden.
All in all, I would not return to this place. It was my first time here and will probably be my last. If you want professional and cheap service, I suggest you go to another cosmetology school like Douglas J.

I think experience varies with a stylish. I had lot of equally good and bad experiences. Some stylists really made an effort and lot of passion in their work, others just simply seemed out of place. But nonetheless, Paul Mitchell school does provide affordable services, so its worth a try

NEVER go here to Paul Mitchell. I got my hair colored and it was the worst experience. I regret going here so much. This is the worst place to get your hair done.
Even though there is a «teacher» who stops by once in a while, they have no idea what they are doing. DO NOT GO HERE. RUN AWAY!

Alicia was fantastic! I love my hair! Everyone was so helpful and professional. Great service!

Great experience thanks to Alicia !!! She did just what I wanted and I walked out a happy girl. Highlights were perfectly done and the hair wash was one of my favorite things as well. Will definitely return. Checking in on Unilocal you get 25% off too !!

The worst place to ever get your hair done. I have been there twice, and man, both times were a mistake.
The first time I went there, I gave them a chance and went there because it’s a cheap hair cut. They took a very long time, and I kept telling the stylist what I wanted, and she kept cutting and saying «uh, like this?» And when I was done, it didn’t look ANY different.
Okay so I went back to get my hair dyed instead of using box dye at home. Man was that a MISTAKE.
The prices did not say «starting at $XXX and up!». The lady who was doing my hair, used two bowls of dye. The first one was gone and she said «I’m going to get you more dye, okay?» I said okay. She NEVER told me it costed extra (I’m not there yet though) When I was done, she said the color didn’t take to the back of my hair. She said it was my fault because I dye at home, but everytime I use box dye, it gets my whole head yet Paul Mitchel couldn’t? So she grabbed yet another bowl of dye, did the back again, and sat me under heat for 30 minutes (when she said 15) and forgot about me. They had a few other girls working on me like I was a hot mess or something. So when I was FINALLY all done, I went to pay and she said it was 60 bucks. I was like «WHAT? HOW?» and she explained because of the extra dye. And I asked for the manager/​teacher. She explained it is 30 dollars & UP. She then told me «Well we accept credit cards.» I told her this: I don’t have money on my credit card. I got thirty F*****g bucks. She then told me that it would be 30 dollars then.
NEVER go here, it is TERRIBLE and NOT WORTH IT. Go somewhere good, like GreatClips or something.

Went here 3 times. First time, I had a good experience because of my stylist. Second time, the stylist didn’t dye my hair like the photo I showed her AND she did not give me a bob cut I wanted. It looked like a regular straight short hair cut!
The third time… I thought maybe it was the stylist so I will ask for a more experienced stylist… so they gave me an experienced student (or so they say). After she cut it, my layers did not blend well and she cut my bangs all bulky and nasty! That’s not even the worst part!
The instructor with blond hair came up to check up and asked if I was pleased with my haircut. When I said I would like to see more of my layers blended and bangs not so bulky, she must’ve had a bad day or something… because she started with the attitude and rolling eyes. As an instructor, she was completely unprofessional! I gave this place one too many tries! Not coming here ever again!!! A good school is only as good as their instructor… and if she’s an example of how the students will be, then I don’t want to support them by paying for terrible cuts and attitudes!

Never go here as a client!
I went for a eye brow wax, hair cut and all over color. Took over 5 hours! I know this is a teaching school and all but the teacher was not helpful at all!
My stylist was very nice but the teacher Andrea first quoted me $ 80 for everything due to my hair length. I agreed. After the teacher walked away I saw a lady next to me who had cut her hair short and loved it. I started discussing cuts with my stylist and I decided to cut ½ my hair off, My stylist said well your color will be a less since we don’t have to use the extra dye now.” I thought even better!
When my «all over» color was lighter around my face and missing color in the back and on spots on top I pointed it out to the stylist. She got her teacher who said «come back in 2 weeks and we will just charge you the price of the dye to redo it». So they messed it up, and going to charge ME the price of the dye to fix it? I was shocked but just wanted to be done and leave. I told her I would not be returning and she just said ok and walked away.
When I went to pay the teacher said it was $ 80 and she was giving me a $ 5.00 discount to stay in the $ 80 dollar quote she gave me in the beginning. I asked why it was the same price if they used ½ the dye she had quoted me for in the beginning. She said nothing and just walked away. I was too tired and upset to fight anymore. I know I should have but it was such a bad experience I just wanted to go.
After 5 hours I left with my hair mostly dyed but not my roots or random spots because the teacher advised her to do something a little different and it didn’t «take» in all areas. I still have dye all over my face (½ inch all the way around!), my shirt soaked (stylist did by accident when washing my hair), and the kicker the same price of $ 80!
Another note I tried to tip my stylist with my credit card (I blame the teacher for this mess NOT the stylist was only following directions.) I was told the students can accept cash only. I didn’t bring my purse with me so I had nothing to give her and felt awful. I stated I wish someone would have told me that. The receptionist replied «we don’t know how you are going to tip.» I get that but can’t you tell people on the phone or at the very least have a sign up stating that? I was a little early and I could have ran to the bank to get tip money if I would have known.
Never again! Run far away from this place… Next time I will dye at home and go to great clips. :(It will be a better job and cheaper!

This is one of two schools that I will go to for hair services. The only thing I recommend is always asking for a phase II student. I have left a few times after seeing a phase I student disappointed/​mortified. I’m assuming the phase II students have twice as many hours of experience in the classroom and on the floor put in. The prices of everything are reasonable and everyone is friendly. :)

Went to school here & it was amazing! Harvard of beauty schools. The future professionals are so talented. Learning leaders are so helpful.