LA Fitness

Does LA Fitness hate air conditioning, toilet paper and paper towel? In the summer, it’s ridiculously hot in there. If you’re just walking in, it seems fine but after 5 minutes on the treadmill it’s stifling and I’m pouring sweat. Understandably, I’m supposed to sweat when working out but this is ridiculous. And for some reason they refuse to refill the paper towel and toilet paper in the women’s bathroom. Everytime I go, something is empty. I wish I was exaggerating.

This video was recorded and posted ONLINE for the world to see. This video is of three current LA Fitness Sterling Heights employees using the «N» word. I know this because theses same employees often post from and reference LA Fitness Sterling Heights. When I question the Manager, Jason Z. about this he very rudely told me to act «Normal» and began bringing up very personal hurtful matters about me. No matter what I have done personally force his employees to use the N word or post it for the world to see.

the instructors are amazing! Karla and Sue are the best. They are both in excellent shape and motivate me to push myself during each class! If I was just rating the instructors I’d give them each 5 stars!
Customer service needs to be improved. Primarily the front desk area. More specifically the managers. Especially when I am known by the manager and I was denied access because I didn’t have my card and denied the kids club privileges that is included in my membership. Additionally, I was told they would call the police if I didn’t leave. Anyway, someone needs to cut the dead weight (the managers) or train this group with some interpersonal skills that everyone in the customer service industry should possess (especially managers).
Furthermore, this gym is on the dirtier side.

Great spot to work out. Membership prices are reasonable. You don’t have to pay a fortune to work out. They have the same things life time has. Only difference is no towels at this location but other locations do. Not 24 hrs a day. No outside swimming area. No steam room. But if you’re just looking to work out and leave then you will for sure be getting your money worth. It’s practically paying a dollar day to use great equipment. Well worth it. Training is also available for people who need it.

I would love to give this one a 4 out of 5 but it gets a 3 from me. This is why:
I am closest to the Troy LAF but went to this one with the EXPRESS PURPOSE of doing Zumba at their 5:45pm Friday class. I drove the 25 minutes or so to get there, went and changed in the locker room. Found the studio room and saw it dark and a sign on the door that Zumba had been CANCELED!
One of my coworkers says they usually do note on the online schedule if a class is canceled, but this time they did not, so it MAY have been last minute. Which is understandable. But it was very frustrating for me to have driven all that way only to find it canceled.
Besides that — I like the layout of this LAF more than Troy’s. There’s no second tier/​level where the machines are, everything is just laid out on the first level. I ended up doing elliptical for about half an hour instead of Zumba, as well as some weight machines, and it was fine. But I was very disappointed that Zumba had been canceled.
Needless to say, I will not be trekking up that way again, even if it still says the class on the schedule! I’ll stick to Troy’s LAF and maybe Warren.

I love this gym everyone there is nice, really clean and has nice staff but the only thing its really crowded u have to wait 10 minutes for a machine special on monday and Tuesday but overall good gym

Recently joined this LA Fitness last summer, very nice gym for its size. Majority of the staff is nice. Most of the members, however, while some are ok, others seem to work out their mouths more instead of their muscles, and lately there has been an increasing amount of Jersey Shore or Kardashian wannabes going to this gym since it opened. Despite the gym recently opened awhile back, some of the machines already look like they’ve seen better days. Location otherwise is great, only about 10 minutes from where I live.

This is an incredible gym with an incredible staff. I genuinely miss this LA Fitness team after having to move out of the area.
Many gyms I’ve been to are all about making money and that might be true for other LA Fitness locations. But what really sets this particular LA Fitness apart from the rest is the staff, particularly the trainers. They’re having fun at work because they love fitness and the clients can tell. The members that go to this gym have a genuine appreciation for having a really great, clean, and well-​managed gym because the majority of these members moved over from the previous location (which was an old Bally’s) to this brand new one.
If you’re going to train with someone, please spend the extra $ on Brendt. He’s a Master Trainer, prior Army and he knows what he’s doing. AND he genuinely cares about your progress. Best trainer I’ve worked with.

Good gym. Much better than the warren one. It’s quieter and you don’t have to wait in line as much to use a machine. The ladies at the kids klub need to be more friendlier tho. The attitude of one of them sucks. The gym needs to learn how to place their staff when it comes to having members leave their children there, not have a staff tell the member how much she’d rather be at home with her kids & then give you a big attitude. Otherwise a great gym.

I just signed up for a membership here and let me tell you. for being a big club this place is all around clean and welcoming. I know that it is newer but it doesn’t have that typical «gym smell» that you get at other places.
The staff is super friendly and helpful and they seem to generally care about earning your business. I visited the Southfield location because I work nearby there and I can’t say the same for the staff and appearance of that gym. If it wasn’t for how nice the Sterling Heights staff was I probably wouldn’t have become a member because of the bad experiance I had in Southfield.
They also have a great selection of classes and class times.

This is my LA Fitness of choice in the area. It is fairly new. The equipment is in good shape. It is a large space. The location, adjoining a major road and an exit off of M-​59, is easy to get to. For the small monthly amount that I pay (I’m an old Vic Tanny /​Bally’s member), this is more than adequate for my workout needs.

Equipment and facility is fantastic.
I wish the management here weren’t so oblivious. I was complaining about this, that, and the other thing. If they had simply said «we’re so sorry for the inconvenience, we’ll look into it,» I would’ve renewed my membership by now.
Things like «we can’t guarantee anything,» «we know, they’re working on it,» and «you’re actually getting a really good rate» aren’t part of the hospitality industry standard. Not to mention, I wasn’t complaining about the rate.
The membership agents and ops manager they have working there are legitimately LAUGHABLE, and they blame «corporate» for ALL of their problems. There’s nothing I can do at this point but simply laugh.
I will say the cleaning crew is SUPER nice and does an amazing job.

I got a guest pass here and being from up north this gym is HUGE very nice, all new equipment, classes, everything you could really ask for. It’s a little pricey but as soon as i get the money I’m getting a membership for sure! The only thing that I thought was weird was they had tv’s on every machine which kind of made me feel like a gerbil lol but it’s cool. The reason I knocked off a star is because they only have two basketballs but besides that the crowd is generally older and every one is very nice.