Bonus Tire Center

They are trully great and honest people. They won’t lie to you. If you don’t need something fixed and can get by without it, with no risk to your safety they will tell you! I had my struts looked at and they said it needs work but I didn’t need to get it repaired. Where most places will convince you that you should. I got an oil change. and the car feels great! They did a great job, will definitely return and support these great people!

Got a flat tire a few miles down the road and after putting my spare on, continued on my trip and saw bonus tire. Figured I’d just swing in and see if they could patch my tire for me (I was well into a 4000 mile road trip that began in Washington, DC, did NOT want to continue without a spare tire). They quickly took the tire in the back and within a few minutes gave me the bad news: the damage was severe and not repairable. They showed it to me, and sure enough a large gash on the sidewall from a detroit pothole didnt leave much hope for that tire. They checked to see if they had a used tire that would work, found one in great shape and sold it to me at a very reasonable price that included mounting and balancing. Back home in Virginia and the tire is still doing its thing on my car. I am thankful the great folks at Bonus Tire were able to assist me so quickly and honestly. I would not hesitate to use them in the future! (I travel to Sterling Heights a lot!)
A+ in my book!

Passing this place for the last 2.5 years, Ive kept it in mind for an eventual tire purchase
PLUS I want to try & focus on the small local business when possible.
Also Ive watched this small business totally upgrade his parking lot, replacing the entire lot with 100% new concrete this fall, so I want-​wanted to support him if possible.
Called them ahead of my visit & priced some tires in advance, Joe was very polite, and priced several options, pointing me towards Coopers made in the USA in Findlay Ohio.
Was a 65,000 mile tire, competitively priced
$ 428 out the door for a set of 4
Mounted
Balanced
I asked do you have them in stock. no but we can get them in an hour or two, my guy is at the warehouse now.
Great I’ll stop by in 10 minutes to see if I actually need 2 or 4
Stopped by around 10:30.he saw me & my Buick pull in
«are you Ron» yes why?
Well 3 other Buick’s just pulled in since you called & I have my guy on hold at the warehouse still
LOL
So Joe came out, I needed 3 for sure, but you might as well get 4 as a set, agreed.
We discussed driving habits, wear bars & all that and determined I needed a higher mileage tire
Coopers 85,000 at $ 496
or Michelins 90,000 at $ 625
So I passed for now, BUT Joe deserves a nod for treating me very very well.

Received a «free”“welcome to neighborhood coupon for an oil change. unfortunatly my vehicle required synthetic oil, so I paid $ 23.still saved $ 25 tho. friendly and quick. Think I was out in like 20 minutes. Seemed like all the staff has been there for a long time. worth trying out.

People must have been reading Unilocal reviews. My best kept secret is out and the place is packed with customers. The secret was that I found a great place to get my car fixed. Honest, integrity are just a few ways of describing Mark, the owner. He greets every customer with a smile and a sunny disposition. Today, he went beyond what was expected. We have a 2005 Dodge Caravan. I love that car, but the wipers on it are a pain. They keep slamming into each other and I continuously have to get the wiper blades changed because they get damaged. Hate them. Anyway, my husband explained this problem to Mark. Being the smart man that he is… Mark decided to try something to see if it would work. He put a 28″ blade on the driver’s side and a 26″ blade on the passenger’s side and «Voila» … it was the perfect solution. There is now an extra inch between the blades when we use them and they never slam into each other.

I recently took my car in to get some work done after I screwed up the front end a little driving like an a@@. The work was part replacement and really didn’t require any diagnose because I already knew what was required. I thought they did quality work and at a good price. About 10 years ago I use to take my car there all the time, but went then started leasing. Now that I am back to owning cars, I will continue to take my car there for service. Also after 10 years they still remembered me.

Up until about 2008 or 2009, Bonus Tire was a great little auto service center. Work was top notch, and staff friendly and accommodating. And they did repairs right. I took my vehicles there all the time for repair work because they were close to home and a good local shop.
I don’t know what happened, whether there was a management/​staff turn-​over or something, but service quality dropped noticeably in ’08 or ’09. Attention to detail became virtually nonexistent and overall quality of diagnosis and repair was not the Bonus Tire I remembered from about 2003 or 2004 when I started taking my cars there.
I knew something was wrong when the last two major repairs both had to go to the dealership down the road to correct or even detect (a steering problem that I knew of for 3 years strangely went undetected by Bonus Tire yet the dealership agreed with me and found the problem right away…) AFTER my car had been at Bonus for days or in one case, months.
Only when I got sick of waiting and getting no helpful answers whenever I called, and finally asked to take my car back whether it was repaired or not did they miraculously find the part they needed within 2 days. And even then, the repair wasn’t done correctly and I ended up having to go to the dealership anyway to correct the overlooked errors.
It was almost like Bonus Tire didn’t WANT to fix problems anymore, and that distinct lack of give-​a-​damn was probably what disappointed me the most, more than the amount of money and time I spent.
They may still be good enough with routine maintenance jobs, like oil changes, but with something as critical as a commuting vehicle, I can’t afford to mess around. I take my vehicles now to the Speedy across the street or to the aforementioned dealership’s service department when I want my major repairs done correctly because my confidence in Bonus has been shaken.
And that makes me sad because I like to support small local businesses whenever and wherever I can. But if they no longer have the skill or management to do things right the first time (or even the second time; I get it – cars are complex), I can’t take my chances anymore, especially with a vehicle that spends a lot of time on the highway.