Craig came out to meet with us for over 2 hours explaining our needs and wants while receiving feedback. He said he would give us a quote back in 5 – 7 days. After waiting, he emailed us basically saying he was too busy and we weren’t worth his time. I cannot speak to his work – his pictures of installations looked good – but you cannot burn and churn prospective, well qualified customers. Maybe this is for the better – if he treats his prospective customers this way, how does he treat them after he’s been paid?
Robert S.
Classificação do local: 5 Herndon, VA
This review is long overdue. However I wanted to wait to see how the quality of our new screened in patio and deck would hold up. In the winter of 2009 our screened in patio collapsed under the weight of a large snow fall. Jim Craig came to our house and removed the hazard, and thus won the contract to rebuild. That was a great decision! Our rebuilt patio and deck have held up well over the 3 years and the high quality work has made our new area much better than it was before. Our screened in patio and deck are a large part of our family’s life style and I’m very pleased with the exceptional quality, fair price, and customer service we got from Craig Sundecks. Further, Jim Craig’s Christian values were well reflected in their dealings with us. I would highly recommend them!