Wendy’s

This has to be the worst Wendy’s I have been to in my life! I seen that it had bad reviews, didn’t expect it to be great, but I do expect to order my food, get my food in a timely matter, and enjoy my food without attitude, confusing, and being forgotten about. The only reason why I stopped here was because it was close to where I was, and close to the expressway to go my behind home.
So I’m waiting online, one person in front of me, woman is asking for coffee, simple right? I don’t know why it took 10 minutes for my turn. No hello welcome to Wendy’s, just a what do you want, now I have my bitch face on… I start my order, baconator meal, she asks what size drink, I say medium, she automatically starts to make my drink, meanwhile my order is kind of long, next item 10 piece chicken nugget meal, here she goes again stopping my order to make the drink a want with the meal. Now she stops taking my order to make coffee… doesn’t know what she is doing, doesn’t know how to put the coffee into the filter, doesn’t know how to close the top of the coffee pot, I’m standing there thinking this can’t be serious. She’s finally back to me, I’m confused like where did I leave off??? Okay back to ordering, baked potato with chilli and cheese, she stops again to get someone fries, she stops again to make yet another drink, isn’t this suppose to be fast food? Meanwhile I can’t seem to get my complete order out in the one minute it usually takes me. Finally my order is done! She puts two kids meals on the plate, I only ordered one, i now have to wait five minutes to get a refund, the fries and chicken nuggets are ready and sitting there, why hasn’t she taken them and put them on the tray? My patience is on zero, there is no straws, napkins, ketchup, spoons, available on the service table… so now I have to ask for everything. The entire process was chaos meanwhile the place was empty! I would really hate to see how they handle prime time! Or the location in sheepshead bay which is always packed! The girl seemed completely lost, didn’t know how to manage what she was doing, didn’t have the skills to multitask, had zero customer service skills, or a personality. I never expect much from a fast food place, but tonight was completely horrible! Someone somewhere need to go into this place and micromanage it.

Unilocal should consider allowing you to give 0 stars considering this establishment doesn’t deserve 1. To start, I walked in to a welcoming scent of VOMIT. It was so potent and so harsh, I was considering leaving immediately. (I came inside because the drive through line was very long). Contrary to my better judgement, I get on line and there’s a happy hour happening apparently because the counter is filled with pals chatting with employees. During this long amount of time of absolutely no one even acknowledging our presence. One of them looked up at me waiting on the line, but proceeded to exchange Instagram names with a customer.
After this, another worker turns and sees us waiting behind all of these friends and says, «oh sh*t! There are more customers.» After ordering, I hear them say f*ck 5 times. 5!!! Along with MANY other obscenities. One worker even asked one of her friends not to make a mess because she doesn’t want to clean it. Is this a joke? I honestly couldn’t believe this. It’s still not over though. Someone from the back shouted that they needed lettuce (I’m sure to expedite the long line that was building considering the staff at the counter wasn’t doing anything) and the girl at the register told him she wouldn’t get him lettuce, proceeded by, «what the f*ck do I look like to you?»
You did look like a Wendy’s employee, but now you just look like an incompetent human who I cannot believe is still employed. I will absolutely be contacting the corporate office in the morning.
***UPDATE — I contacted the corporate office and I got a call back from a giggly, unprofessional manager of the store and tells me, «they’re just kids. They don’t know how to act. When you come back, find me and I’ll give you a free meal.» First of all, most of the employees were my age and I have never ever acted this way in or out of my job. Second, if your employees «don’t know how to act» maybe you should consider hiring adults!!! Or more mature (or less trashy) humans!!! This was unacceptable. Also, I will never ever ever be returning. Aside from the service, the store was filthy and had a horrid stench. It’s a shame that Wendy’s still has this store open. Disgusting.

I don’t know why I return to this Wendy’s every few months, it never gets better. They consistently don’t get orders correct. If you want no tomato or extra pickles just head to a Burger King because you can’t have it your way here.
The dining room looks ok, but could always use a deep clean.
This reflects on management not properly training staff.

Starting to get a pot belly! Meh…(:_;)
Wendy is not bad for you… its TERRIBLE! the french fries… for one… are soaked in oil for who knows how long… and they are covered in salt… the chicken sandwiches… on the other hand… is pretty medico and dry… the bread is definitely full of crabs… but the chicken is dry so… i also got a small vanilla frosty which was super sweet… and very milky… tasted really processes… made my stomach turn…
hope this helped!

I’m just in and out. I wouldn’t sit and hang out their to eat. Although it is clean and well maintained. The food is quickly prepared and ready to go. Their food more healthier then McDonald’s. So I’m happy with them. Just don’t use the drink way. Their slow!

Why would you ask me what kind of sauce I want and then not give it to me?
Also, learn to count to 4. When I order a 4 piece chicken nugget, I expect to have 4 nuggets– not 3.

At first I didn’t understand why so many negative reviews but once I sat down it all made sense.
·My melted cheese had lint in it.
·There were kids running around yelling and tripping all over the place and noone said anything to the mother who left them un attended to wait on line.
·The cashiers are supper slow at taking orders there was a long line forming.
Yeah, I don’t know weather or not ill be back.

This place NEVER gets the order right. You ask for extra mayo or lettuce, you’re not getting it, sometimes the food is cold, like my entire order today. I’m tired of being disappointed with this place. I choose to not go here anymore. I give it no stars, but apparently Unilocal will not let me post unless I rate it. So one star it is

Went here tonight and ordered two of the bacon pretzel burgers with a friend. Neither of us got bacon on our burgers. This is the third time we’ve been left baconless at the drive thru and I’m pretty sure everyone would agree that’s not cool.

Slow slow

You suck. Always forgetting something or messing it up.