Valley Gas

Yay! Mike is back! He spoke to me for a bit, I informed him I thought he had been let go but it was due to a personal health issue he was out. Glad he’s back, as busy as it was in this place, he managed the flow great! In the field I’m in, the managing of your operations is everything, if they didn’t have Mike, I’m sure they would see a decrease in revenue.

I have had my car cleaned here on a couple of occasions and have been disappointed with the job, wait time and price. The only reason I came here is proximity to my boyfriend’s house. Additionally, I had an inspection performed which I failed since my car had not completed enough drive cycles after changing the 02 sensor so was not ready to read. I didn’t have my scanner on me so expected them to check before they ran it. I realize as a woman maybe they went with the assumption that I had no clue what I was talking about when I explained this but instead of just checking if my car was ready to read, they ran the tests knowing i would fail and charged me, which any inspection place would check as a courtesy. How sleazy! I was forced to pay and when I drove off I noticed that my undercarriage had been slightly pulled (which I had just repaired from the winter on a snowbank) as a result of their recklessness on the lift. When I called to ask what happened they hung up on my after telling me «we follow NYS guidelines.» Yah so much for that! they not only lost a newcustomer but my boyfriend as well. What a sleazy business! The owner was additionally rude to me when I asked what a price would be for just vacuuming the inside. How do these people get off on talking down to people? Unbelievable! I’ve never experienced this type of behavior with any car place (even as a woman!) FYI, I only know about cars because I have 2 brothers and tend to drive old cars bc I prefer the ride and freedom better! It’s not worth the convenience of proximity to my boyfriend, I’ll just stick with my old guys from now on! DO NOT GO HERE!